Bluescreen
Hi iam experiencing some problems on my acer its about 1 year old it freezes every day and shuts of and this time i got a bluescreen and i got my dump map up and it say's,
BCCode: a
BCP1: 0000000028459448
BCP2: 000000000000000D
BCP3: 0000000000000001
BCP4: FFFFF80002C24876
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
please let me know if you know what the problem is ive googled all of the above and no answer, iam going crazy here as ive reinstalled the OS alot and downloaded some updates but it still keeps messing with me.
Computer i got is a Acer Aspire M3802 no new parts have been put in.
March 10th, 2011 12:08pm
Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL
This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above .
http://msdn.microsoft.com/en-us/library/ff560129%28VS.85%29.aspx
To see the causing driver I have to take a look at the dumps with the Debugging Tools for Windows.
Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.
André
[1]
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 10th, 2011 12:20pm
now ive draged the dump memory to the desk but iam abit bad at this cant find a way to open it with any programs so i folowed next step i went skydrive and made it public and uploaded the file there, hope it helps else ill get some help to zip and get it
right, anyway here the link to the skydrive: http://cid-a28349902aaf5b05.office.live.com/browse.aspx/Bluescreen?nl=1&uc=1
best regards Pontuspontus henningsson
March 10th, 2011 12:38pm
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
Child-SP RetAddr Call Site
fffff880`094c4e28 fffff800`02cd2ca9 nt!KeBugCheckEx
fffff880`094c4e30 fffff800`02cd1920 nt!KiBugCheckDispatch+0x69
fffff880`094c4f70 fffff800`02c24876 nt!KiPageFault+0x260
fffff880`094c5100 fffff800`02ccfc33 hal!HalpHpetClockInterrupt+0x6e
fffff880`094c5130 fffff800`02cd5766 nt!KiInterruptDispatchNoLock+0x163
fffff880`094c52c8 fffff960`006c451d nt!RtlCopyMemoryNonTempora l+0x66
fffff880`094c52d0 fffff960`006d924c cdd!CopySurfBits+0xb5
fffff880`094c5340 fffff960`006da12b cdd!BitBltBitmap+0x634
fffff880`094c58d0 fffff960`006db138 cdd!DrvBitBlt+0x17b
fffff880`094c5af0 fffff960`0027d607 cdd!DrvCopyBits+0x44
fffff880`094c5b60 fffff960`001c29e4 win32k!OffCopyBits+0xc7
fffff880`094c5bc0 00000000`00000000 win32k!SpBitBlt+0x418
MODULE_NAME: hardware
FAILURE_BUCKET_ID: X64_IP_MISALIGNED
This looks like a RAM issue. Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2][3] to do this or make double click on the ISO in Windows 7), reboot your PC and scan your RAM 4-5hours
for errors. If memtest86+ detects errors, test each module its own and replace the faulty RAM.
If the memtest tells no error, please download CPU-Z [4], look in the memory and SPD tab and verify that the current RAM Speed and the Timings match to the values that you see in the SPD tab. If your RAM run at CR (Command Rate) 1T, change the value into 2T
in the BIOS. This should fix the crashes.
André
[1]
http://www.memtest.org/download/4.20/memtest86+-4.20.iso.zip
[2]
http://www.imgburn.com/index.php?act=download
[3]
http://forum.imgburn.com/index.php?showtopic=61
[4] http://www.cpuid.com/softwares/cpu-z.html"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 10th, 2011 12:49pm
thanks for the help ill replay the answer if it works:)pontus henningsson
March 10th, 2011 12:55pm
ImgBurn done and the information i got was, which i quiet dont understand a word of ;(
HL-DT-ST DVDRAM GH40N MC00 (ATAPI)
Current Profile: DVD+R
Disc Information:
Status: Complete
State of Last Session: Complete
Erasable: No
Sessions: 1
Sectors: 912
Size: 1 867 776 bytes
Time: 00:14:12 (MM:SS:FF)
Supported Write Speeds: 4x; 8x; 12x; 16x
TOC Information:
Session 1... (LBA: 0)
-> Track 01 (Mode 1, LBA: 0 - 911)
-> LeadOut (LBA: 912)
Disc Control Blocks Information:
HL-DT-ST 0N
Physical Format Information (Last Recorded):
Disc ID: SONY-D21-00
Book Type: DVD+R
Part Version: 1
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196 608
Last Physical Sector of Data Area: 197 519
Last Physical Sector in Layer 0: 0
Performance (Write Speed):
Descriptor 1...
-> B0: 0x02; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 911 (0x0000038F)
-> RS: 5 730 KB/s (4,2x) - WS: 5 540 KB/s (4x)
Descriptor 2...
-> B0: 0x02; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 911 (0x0000038F)
-> RS: 5 730 KB/s (4,2x) - WS: 11 080 KB/s (8x)
Descriptor 3...
-> B0: 0x02; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 911 (0x0000038F)
-> RS: 5 730 KB/s (4,2x) - WS: 16 620 KB/s (12x)
Descriptor 4...
-> B0: 0x02; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 911 (0x0000038F)
-> RS: 5 730 KB/s (4,2x) - WS: 22 160 KB/s (16x)
pontus henningsson
Free Windows Admin Tool Kit Click here and download it now
March 10th, 2011 1:28pm
ImgBurn done and the information i got was, which i quiet dont understand a word of ;(
HL-DT-ST DVDRAM GH40N MC00 (ATAPI)
Current Profile: DVD+R
Disc Information:
Status: Complete
State of Last Session: Complete
Erasable: No
Sessions: 1
Sectors: 912
Size: 1 867 776 bytes
Time: 00:14:12 (MM:SS:FF)
Supported Write Speeds: 4x; 8x; 12x; 16x
TOC Information:
Session 1... (LBA: 0)
-> Track 01 (Mode 1, LBA: 0 - 911)
-> LeadOut (LBA: 912)
Disc Control Blocks Information:
HL-DT-ST 0N
Physical Format Information (Last Recorded):
Disc ID: SONY-D21-00
Book Type: DVD+R
Part Version: 1
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196 608
Last Physical Sector of Data Area: 197 519
Last Physical Sector in Layer 0: 0
Performance (Write Speed):
Descriptor 1...
-> B0: 0x02; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 911 (0x0000038F)
-> RS: 5 730 KB/s (4,2x) - WS: 5 540 KB/s (4x)
Descriptor 2...
-> B0: 0x02; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 911 (0x0000038F)
-> RS: 5 730 KB/s (4,2x) - WS: 11 080 KB/s (8x)
Descriptor 3...
-> B0: 0x02; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 911 (0x0000038F)
-> RS: 5 730 KB/s (4,2x) - WS: 16 620 KB/s (12x)
Descriptor 4...
-> B0: 0x02; B1: 0x00; B2: 0x00; B3: 0x00
-> EL: 911 (0x0000038F)
-> RS: 5 730 KB/s (4,2x) - WS: 22 160 KB/s (16x)
pontus henningsson
i will now try to boot the cd:) forgot that sorrypontus henningsson
March 10th, 2011 1:30pm
you wasted a DVD+R for this 2 MB ISO. That's why I suggest to use a RW (Rewritable). The Disk was burned fine."A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 10th, 2011 3:53pm
had no other cds^^ and i got a few of those and dont use em but now after 15hours 52min booting the cd overnigth it said Pass Complete no errorspontus henningsson
March 11th, 2011 6:18am
and now ive gotten the CPU-Z CR is at 2T both tabs memory and SPD got 400mhz frequnency in all SPD slots. JEDEC #3 is the one that matches the memory.
i took 2 pictures of Memory and SPD if you wanted to check it.
Skydrive link:
http://cid-a28349902aaf5b05.office.live.com/browse.aspx/CPU-Z?nl=1&uc=2pontus henningsson
Free Windows Admin Tool Kit Click here and download it now
March 11th, 2011 6:34am
Run Prime95 for a few hours. This tests if the CPU is stable."A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
March 11th, 2011 10:52am
Which CPU do you use? Is the CPU stable and passes a CPU stress test?"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 11th, 2011 11:13am
i use the CPU-Z version 1.57 and when i start it it looks allright but i do not know how to check CPU stable and test the CPU stress testpontus henningsson
March 11th, 2011 11:56am
will Run the program overnight so i can see the longterm stress also ill replay tomorrowpontus henningsson
Free Windows Admin Tool Kit Click here and download it now
March 11th, 2011 1:37pm
ive run Prime95 for 10-14hours and nothing looks suspicious the CPU was at 100% use at all time and now its back at 02%
pontus henningsson
March 12th, 2011 7:32am
Have you seen new crashes the last days?"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 12th, 2011 10:03am
not so far havent restarted it so many times but seems as it works fine for now so ill mark this as the answer and ill come back if it would crash thanks for all the help you given me.
Best Regards Pontus Henningsson.pontus henningsson
March 12th, 2011 11:19am
Computer started to freeze again after a while and after a few restarts the Computer gave out 1 long annoying sound piiiiiip... and still dont know the fault in it as ive tested the ram and cpu test as you gave me.
Oooh also forgot to tell thatwhen computer gotten restareted it change my date on the computer from 2011-xx-xx to 2019-xx-xx always 8 years it change and makes msn and my anti virus programs to shut of until ive change it back.
now computer crashed and got a diffrent dump,
BCCode: a
BCP1: 0000000000040878
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002C858DB
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Best Regards Pontus H
pontus henningsson
Free Windows Admin Tool Kit Click here and download it now
March 19th, 2011 10:43am
upload the latest Dumps."A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
March 19th, 2011 11:42am
Heres skydrive link to the newest dump http://cid-a28349902aaf5b05.office.live.com/self.aspx/Ny%20mapp/031911-31481-01.dmppontus henningsson
Free Windows Admin Tool Kit Click here and download it now
March 20th, 2011 1:40pm
Hi,
you had this crash:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.
Child-SP RetAddr Call Site
fffff880`02c67618 fffff800`02c7cca9 nt!KeBugCheckEx
fffff880`02c67620 fffff800`02c7b920 nt!KiBugCheckDispatch+0x69
fffff880`02c67760 fffff800`02c858db nt!KiPageFault+0x260
fffff880`02c678f0 fffff800`02c8493c nt!KiSearchForNewThread+0x26b
fffff880`02c67960 fffff800`02c80d4b nt!KiCommitThreadWait+0x17c
fffff880`02c679f0 fffff880`03a8c4d1 nt!KeWaitForMultipleObjects+0x271
fffff880`02c67ca0 fffff880`00000002 fsdfw+0x14d1
Image path: \SystemRoot\System32\drivers\fsdfw.sys
Image name: fsdfw.sys
Timestamp: Wed Oct 28 15:57:21 2009
This driver belongs to F-Secure Internet Shield Driver/F-Secure Corporation. So update your F-Secure AntiVirus software.
André"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
March 20th, 2011 5:14pm
well its latest update its just that when computer crash its crashing my f-secure and then i update it to work again but as always it says i got latest update it goes down when computer crash and change the date to 2019 som when i change back to
2011 it works same with msn it dont work at 2019 date but after i change it back its good to go.pontus henningsson
Free Windows Admin Tool Kit Click here and download it now
March 20th, 2011 6:00pm
if you can't update to a newer F-secure version, remove it and use a free software like Microsoft Security Essentials or Avira AntiVir.
André"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
March 20th, 2011 6:02pm
ive updated it so many times and it updates itself also but now i just updated it 2011-03-21 time 15:53pontus henningsson
Free Windows Admin Tool Kit Click here and download it now
March 21st, 2011 12:39pm
I don't mean the AntiVirus definition. I mean the program files. Can you download the latest version from the F-Secure page?"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
March 21st, 2011 9:38pm
i didnt find it so i just unistalled F-secure and everything else and just redownloaded it it all newest things with it.pontus henningsson
Free Windows Admin Tool Kit Click here and download it now
March 23rd, 2011 11:59am