Bluescreen, Windows 7 Enterprise
Hi,
I recently had a blue screen and i was wondering how to fix this problem.
Here's the report:
Source
Windows
Summary
Shut down unexpectedly
Date
12.6.2012 16:19
Status
Report sent
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 2077
Extra information about the problem
BCCode: 50
BCP1: A616FFA8
BCP2: 00000001
BCP3: 8286FEFE
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x50_nt!ObfDereferenceObjectWithTag+27
Server information: 6e97401c-1603-4f57-a4eb-c54c79f2aeb5
Hopefully you will have the answer,
Thank for the attention,
Ricke95
June 12th, 2012 9:30am
I would suggest running a memory tester. You can use the Windows Memory Diagnostic tool that is built into Windows 7.
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June 12th, 2012 12:22pm
I ran the test and here's the results:
Source
Windows Memory Diagnostic
Summary
Memory test results reported
Date
12.6.2012 20:34
Status
Not reported
Description
The results of running the Windows Memory Diagnostic were submitted to Microsoft for analysis and product improvement
Problem signature
Problem Event Name: MemDiagV1
Range of memory size: 1792
Launch type: Manual
Schedule type: Immediate
Completion type: Pass
Test type: Standard
Failed tests: 0
Number of bad pages: 0
Test duration in seconds: 660
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1035
Files that help describe the problem
MemDiag.bin
June 12th, 2012 1:36pm
Hi ,
Please upload dump file on SkyDrive and let us to analyze it for you.
The log file will be %systemroot%\Minidump which is normally C:\windows\Minidump
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263
Here is a discussion about BCCode 50 can be referred to.
Blue Screen Error BCCODE 50:
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-error-bccode-50/9e45883e-161d-4f2a-917f-fa795c0ad10c
Tracy Cai
TechNet Community Support
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June 14th, 2012 3:08am
Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
For advice on how to configure your system to create dump files please read:
http://support.microsoft.com/kb/254649
The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the
search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You
should also make certain that the box before "Hide extensions for known file types" is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?Hope this helps, Gerry
June 14th, 2012 3:42am
I moved all the recent dumpfiles to my shared folder in skydrive named Dumpfiles.
BIOS version and date: American Trends Inc. P1.50, 3.3.2011
Motherboard: Asrock, n68c-s ucc
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June 14th, 2012 6:37am
Hi ,
Could you post the SkyDrive link here?Tracy Cai
TechNet Community Support
June 15th, 2012 2:55am
Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here. Share it with Everyone.
Hope this helps, Gerry
Free Windows Admin Tool Kit Click here and download it now
June 15th, 2012 5:56am
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?
The computer needs updated drivers. The Windows 7 SP1 update and subsequent updates are not installed. As a consequence you have a computer containing all the bugs it had when you purchased it.Hope this helps, Gerry
June 17th, 2012 6:23am
I have recently updated the pc with drivers and the windows 7 sp1 uptade. The BSOD still appears, odd enough it only happends when i play games.
Hopefully that will help you solve it.
Free Windows Admin Tool Kit Click here and download it now
June 20th, 2012 3:42am
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?
Please post the latest dumpfile report to your Sky Drive and tell us when you have.Hope this helps, Gerry
June 20th, 2012 8:54am