Blue screen start up problem
Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF88005999024 BCP3: FFFFF88002BD2958 BCP4: FFFFF88002BD21B0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\032710-17862-01.dmp First time ive had this problem, checked updates for my HP printer as well. Any ideas would be welcome.
March 27th, 2010 6:57pm

Hi, Since Windows system uses separated user mode and kernel mode memory space, stop errors are usually caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services). Please refer to the following steps to troubleshoot the issue. 1. Boot the computer in Clean Boot for a test. 2. Temporarily disable all unnecessary hardware devices in Device Manager, such as Modem, sound card or external device. For detail steps, we can refer to the link below: Device Clean Boot 3. Run antivirus program and perform a full scanning. If the issue persists, please upload the minidump file (%systemroot%\minidump) to SkyDrive ( www.skydrive.live.com ), then share the link to me. I will be glad to assist you to analysis the data. Thanks, Novak
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March 29th, 2010 5:59am

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