Was getting blue screens. Replaced hard drive and graphics card per Dell Tech Support recommendation. Problem has just re-appeared. Updated BIOS, but didn't help. Details from error: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 7f BCP1: 0000000000000008 BCP2: 0000000080050031 BCP3: 00000000000006F8 BCP4: FFFFF80002C4AE60 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Any assistance would be appreciated.

Hi Blixto! Plz upload to us the Minidump file to analysing... regardsI want to be a MVP! | Computer Technician

Thanks for offering to help! I'm sorry for being new at this but I don't know how to upload the minidump file. I tried opening it with Notepad but now see that I have do download a 700 MB file from Microsoft. Can you suggest another way I can get you the information? Thanks.

Thanks for offering to help! I'm sorry for being new at this but I don't know how to upload the minidump file. I tried opening it with Notepad but now see that I have do download a 700 MB file from Microsoft. Can you suggest another way I can get you the information? Thanks. Hi You don't need to download anything. Here are the steps. 1. Open Windows Explorer and navigate to the C:\Windows\Minidump folder. You should see files in that folder that have names in the following format. xxxxxx-xxxxx-xx.dmp (where the x's are numbers) the first 6 numbers will show the date for the dump file, such as 05102010 for 05/08/2010. 2. Locate the files with the date when the blue screens occured. Right click these files and select Copy. Go to your Desktop, right click and select Paste. 3. Go to Microsoft Windows Live SkyDrive and create a free account for yourself. After the account is created, upload the .dmp files you pasted to the Desktop into your Public folder. Make sure the access for that folder is set to 'Everyone'. Post back here with the web address to that folder. Hope this helps. Thank You for using Windows 7 Ronnie Vernon MVP

Done. Here is the URL to the public folder: http://cid-3c5e8bcf2e3eeed0.skydrive.live.com/browse.aspx/.Public?uc=3

Done. Here is the URL to the public folder: http://cid-3c5e8bcf2e3eeed0.skydrive.live.com/browse.aspx/.Public?uc=3 Hi The first parameter in that 7f BSOD is 08 which indicates that a double fault occured. These types of faults are usually hardware or driver related. If you have installed any new devices lately, check to make sure they were installed properly, that the device is compatible with Windows 7 and the most current driver is installed. Windows 7 Compatibility Center You can also test the new hardware item by uninstalling / disabling it in the Device Manager to see if this resolves the problem. Some other causes are faults in the RAM. Diagnosing memory problems on your computer Memory and RAM recommended links If you have performed any Overclocking on this system, reset the items back to their default settings. Beyond this, someone here will need to perform a detailed debugging on the dump files that you posted and I'm not currently set up to do this. Let us know what you find. Thank You for using Windows 7 Ronnie Vernon MVP

Thanks for the ideas. I haven't installed any new devices lately so I ran the memory diagnostics process. It showed no issues. Is there something I need to do to request that a detailed debugging of the dump files be performed? Thanks again for trying.

I suggest checking for updated drivers on a regular basis. That and pester Dell for some help. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed

What's the best approach to check for updated drivers? I've gone through each driver in Device Manager, right clicked on Update Driver Software, then clicked on "Search automatically for updated software". Each time the system says "The best driver for your device is already installed". Is there another (better) way? Thanks.

Check to see if Dell supports Windows 7 on you machine. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed

The machine is new. It came installed with Windows 7.

Then Dell should be able to help you as thhe machine will still be under warrenty.Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed

Also, since you have ZoneAlarm installed (minidump files ahows vsdatant.sys as a loaded driver) in Windows 7 64-bit, the problem could be ZoneAlarm, such as in the following thread: http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/e94de527-183f-4227-9749-072ba0e7769f You could try disabling NetBIOS over TCP/IP or uninstall ZoneAlarm and see if the BSODs resolve.

I strongly suggest dumpingn Zone Alarm and switch to the Microsoft Security Eseentials, I have the link on my home page. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed