HI, With in last couple of days, i got the blue sceen error several times. After browsing through, i installed blue screen view and am able to read the dmp file The cause for the latest error is. Technical Information: *** STOP: 0x0000009f (0x0000000000000003, 0xfffffa80045ee060, 0xfffff80000b9c4d8, 0xfffffa80106e61e0) *** ntoskrnl.exe - Address 0xfffff80002cc2f00 base at 0xfffff80002c51000 DateStamp 0x4a5bc600 Kindly let me know how to fix this

Hi, The latest 2 error which i had today is. Also how i do i send the dmp file or attach the screen shot Technical Information: *** STOP: 0x000000c2 (0x000000000000000b, 0xfffff8a00e0eb000, 0x0000000005130300, 0xfffff8a00e0eb010) *** stdriver64.sys - Address 0xfffff88006002669 base at 0xfffff88006000000 DateStamp 0x4d059373 Technical Information: *** STOP: 0x00000019 (0x0000000000000022, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000) *** portcls.sys - Address 0xfffff880046cb06c base at 0xfffff880046ae000 DateStamp 0x4a5bcc03

Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE This bug check indicates that the driver is in an inconsistent or invalid power state. http://msdn.microsoft.com/en-us/library/ff559329%28VS.85%29.aspx Bug Check 0xC2: BAD_POOL_CALLER This indicates that the current thread is making a bad pool request. http://msdn.microsoft.com/en-us/library/ff560185%28VS.85%29.aspx From your post I can see that the driver stdriver64.sys is cause of the c2 crash. I found out that this driver belongs to the Sound Recording software SoundTap. So update or remove the software. Bug Check 0x19: BAD_POOL_HEADER The BAD_POOL_HEADER bug check has a value of 0x00000019. This indicates that a pool header is corrupt. http://msdn.microsoft.com/en-us/library/ff557389%28VS.85%29.aspx Please enable Driver verifier to get the causing driver: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html http://support.microsoft.com/?kbid=244617 Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here. I check ll dumps to see the casue and verify that the stdriver64.sys is the case of the c2 crash. if you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps. André [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 [2] http://support.microsoft.com/kb/254649 [3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

Thanks for your patience in responding Kindly let me know how to "and upload the zip file to your public Skydrive [1] folder and post a link here" do this

Hi, I have enabled the verifier "but donno what to do with it" Find the dump file path https://devices.live.com/Sync/FolderSelf?sfsurl=http%3a%2f%2fsync.pvt-apis.live.net%2fV4.0i%2fSync%2fSyncObjects%2fNQCZ56HSSQVA5XKNZTEIGZ5HAE.GC5VCPV3J4FUHNBK6YT7OFDYPI Kindly let me know what next i should be doing.

Follow these steps to fix a Blue Screen in Safe Mode Once booting start, select "Safe Mode" from the boot menu. Scan your hard drive by running your antivirus software . If the program locates an infection, move it to your vault or follow the on-screen instructions. After program completion, if a virus was removed, attempt to reboot your computer and see if this clears up the problem. If not, restart your computer in safe mode. Restore your computer to a previous point. Click on the "Start" button. Select "All Programs", "Accessories", "System Tools" and finally "System Restore". Choose a restore point on or before the last day your computer worked without error. Finally Reboot your computer to see if it loads correctly. Thanks MichelPrinter Support|Computer Repair

Hi, I have enabled the verifier "but donno what to do with it" Find the dump file path https://devices.live.com/Sync/FolderSelf?sfsurl=http%3a%2f%2fsync.pvt-apis.live.net%2fV4.0i%2fSync%2fSyncObjects%2fNQCZ56HSSQVA5XKNZTEIGZ5HAE.GC5VCPV3J4FUHNBK6YT7OFDYPI Kindly let me know what next i should be doing. the link doesn't work. Follow the link I posted under [1]. It shows you how to upload files to your SkyDrive and how to link them here. André"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

Hi I have loaded the error file in the path http://cid-d795758aa311bdd1.skydrive.live.com/redir.aspx?resid=D795758AA311BDD1!108 Also i uninstalled the Zulu software for audio and now having problem with bdfm.sys file. I have renamed it. Now how should i proceed. Thanks for your help so far.

DRIVER_VERIFIER_DETECTED_VIOLATION (c4) A device driver attempting to corrupt the system has been caught. This is because the driver was specified in the registry as being suspect (by the administrator) and the kernel has enabled substantial checking of this driver. If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will be among the most commonly seen crashes. Arguments: Arg1: 00000000000000f6, Referencing user handle as KernelMode. Child-SP RetAddr Call Site fffff880`09c37758 fffff800`033633dc nt!KeBugCheckEx fffff880`09c37760 fffff800`03378ae4 nt!VerifierBugCheckIfAppropriate+0x3c fffff880`09c377a0 fffff800`031320c0 nt!VfCheckUserHandle+0x1b4 fffff880`09c37880 fffff800`031d4658 nt! ?? ::NNGAKEGL::`string'+0x2173e fffff880`09c37950 fffff800`02edb8d3 nt!NtAllocateVirtualMemory+0x9c8 fffff880`09c37af0 fffff800`02ed7e70 nt!KiSystemServiceCopyEnd+0x13 fffff880`09c37cf8 fffff800`0336a05a nt!KiServiceLinkage fffff880`09c37d00 fffff880`06d6a651 nt!VfZwAllocateVirtualMemory+0x6a fffff880`09c37d40 fffff980`13e8cb20 bdfm+0xe651 Image path: \SystemRoot\system32\DRIVERS\bdfm.sys Image name: bdfm.sys Timestamp: Fri Jan 22 16:19:28 2010 The driver bdfm.sys uses a user mode handle in kernel mode, this caused the crash. From what I found out, this driver belongs to Bitdefender. So, update the Bitdefender to the latest program version (not the Virus definition, the program file version). Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This bug check indicates that a system thread generated an exception that the error handler did not catch. Child-SP RetAddr Call Site stdriver64+0x1dc8 Image path: \SystemRoot\system32\DRIVERS\stdriver64.sys Image name: stdriver64.sys Timestamp: Mon Dec 13 04:30:59 2010 This driver belongs to the program SoundTrap (Sound recorder) So update the software or remove it if no newer version is available. best regards André"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

Hi My antivirus did not run in the safe mode. Two things i did 1. Uninstalled the Zulu applicaiton 2. Renamed BDFM.sys file and i am not getting any error

Hi, Thanks for the solution. Now i have another problem. After uninstalling the Zulu application (audio software), my laptop sound is very much distroted. I did try using the device manager to update the driver, but no use, it seems that the drivers are upto date. How do i fix this issue Thanks in advance

Which soundchip do you use? get the latest driver from the manufacture homepage. André"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221