Recently, my computer has been restarting itself while I am away. It boots up to the log in screen, and I get a "Windows has recovered from an unexpected shutdown" message. The error message comes up with the following: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1000009f BCP1: 0000000000000004 BCP2: 0000000000000258 BCP3: FFFFFA8006726040 BCP4: FFFFF80000B9C4D0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\021510-19765-01.dmp C:\Users\Slaton\AppData\Local\Temp\WER-151710-0.sysdata.xml I have absolutely no clue why it's doing this, I haven't changed anything lately on my machine.

Hi, Since Windows system uses separated user mode and kernel mode memory space, stop errors are usually caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services). Please refer to the following steps to troubleshoot the issue. 1. Run antivirus program and perform a full scanning. 2. Boot the computer in Clean Boot for a test. You can refer to this. http://support.microsoft.com/default.aspx/kb/929135 3. Temporarily disable all unnecessary hardware devices in Device Manager, such as Modem, sound card or external device. You can run a device clean boot. You can refer to this: Device Clean Boot==============In this situation, your system will only have the basic hardware devices and it should be more stable. If it is inconvenient to unplug the devices, we can disable them in Device Manager. Please refer to the following steps: 1. Click "Start", type "DEVMGMT.MSC" in the Search textbox and press Enter.2. Expand "Sound, video and game controllers". 3. Right click on your Sound Card, select "Properties"4. Click "Driver" tab, click Disable (Disable the selected device). Click OK 5. Please use the same method to disable other hardware such as: Modem, network card, CD-R drive. Please note some devices such as video adapter are not available to be disabled.6. Please restart the computer 4. A lot of blue screens are caused because of the driver problem. You can contact with the OEM vendor and check whether you have installed all the driver. In addition, you can check your device in the device manager. You can also upload the minidump file. I can check it for you. Please feel free to tell me if there are still any problems.