Good morning. I am receiving a blue screen error with the code 0x00009fc. I am looking at the mini dump files but I am having a hard time deciphering it. Is there anyway someone can take a look at it and let me know what driver is causing the issue? Thank you very much in advance. I can provide the .dmp file.

Upload the DMP file from the \Windows\Minidump folder to your Windows Live SkyDrive, make it publicly accessible and post the URL here, so we can analyze it and try to understand how you can fix this problem. Bye.Luigi Bruno

Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here. http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 For advice on how to configure your system to create dump files please read: http://support.microsoft.com/kb/254649 The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. What is your computer make and model? If not a branded computer what is your motherboard make and model? Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date? Is your Windows 7 32 bit or 64 bit?Hope this helps, Gerry

Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here. http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 For advice on how to configure your system to create dump files please read: http://support.microsoft.com/kb/254649 The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. What is your computer make and model? If not a branded computer what is your motherboard make and model? Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date? Is your Windows 7 32 bit or 64 bit?Hope this helps, Gerry

Hi, Maybe you left out one zero, the error code should be 0x000009fc. You may upload dump file on SkyDrive and let us analyze it for you. How to read the small memory dump files that Windows creates for debugging http://support.microsoft.com/kb/315263 In the meantime, one similar discussion about 0x000009fc can be referred to. Blue Screen - Drivers http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/blue-screen-drivers/74a8edb8-ad71-4107-99cb-89e06658c24b Ivan-Liu TechNet Community Support