Hi, Please start Windows in Diagnostic startup mode to see if this issue persists. Using System Configuration If not, we can perform a Clean Boot to troubleshoot this issue: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 Meanwhile, please run SFC command to check if there are any corrupted files in Windows 7: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 You could also update your BIOS and chipset driver to the latest version. Alex Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Please start Windows in Diagnostic startup mode to see if this issue persists. Using System Configuration If not, we can perform a Clean Boot to troubleshoot this issue: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 Meanwhile, please run SFC command to check if there are any corrupted files in Windows 7: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 You could also update your BIOS and chipset driver to the latest version. Alex Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

whenever i start my computer i get a black screen after it says starting windows! its when its supposed to show the login page but it goes black and stays black no mouse cursor or nothing i cant do anything not even ctrl+alt+del works!! ive tried several work arounds and so called fixes from this forum and the only one that works is if i start the computer in safe mode then i login to windows and use the system restore and then it boots up normal! i had windows xp and never had this problem then i did a clean install of windows 7 32-bit and this problem started straight away and then i went out and bought windows 7 64-bit because i upgraded my RAM to 8gb and 32-bit only allows 4gb but still the same problem. It only happens when i shut down my computer if i use the work around and login normal then restart the computer it works fine and boots up normally but whenever i shut down and start the computer the black screen appears. I shouldnt have to use the workaround everytime i want to start my computer it should start up normally thats what i paid for but not getting the results i wanted from windows 7. any ideas???? are there any proper fixes so that i dont have to keep using the work around everytime i turn on my pc????? help much appreciated!!

I'm getting the exact same problem as you, except I'm using Boot Camp with a Mac, don't know if this affects anything? I've tried re-installing drivers, but it still comes up with a black screen after the Starting Windows screen disappears. Windows will still boot up through VMware Fusion or safe mode but just not normally. Can somebody shed some light on this please? Thanks.

Hi Ojaser6, To avoid confusion, please start up a new thread for help. Regards, Alex Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.