Black Screen error while watching Online Video
Hello everyone ! I am using Windows 7 in my HP Laptop dv6-2155 and from few days i am getting black screen error in my laptop , whenever i am watching online videos. Although the power is on and all controls are present , i am unable to use my mouse nor my keyborad. Tried to switched to Task Manager (Alt+Ctrl+Delete) , but also not responding , its showing Black screen only , later i had to Turn off and then On it to make it work properly. Following is my Laptop Configuration : Intel Corei3 Processor 4GB DDR3 Ram 1GB Nvidia Geforce card 500GB hardisk. Please let me know the solution to this, as My Laptop is newly purchased :(
March 14th, 2010 6:13am

HelloMaybe You could reinstall windows.Or Create recovery Disks if running win7 or winvista.Then reinstall windows with the Recovery DisksDerek John (D-jvann@hotmail.com
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March 14th, 2010 7:11am

I suggest you download and install the latest video driver from the following website. Select software and drivers HP Pavilion dv6-2155dx Entertainment Notebook PC - HP Customer Care (United States - English) Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. If the issue persists, please temporary disable the antivirus and check the result again.Arthur Xie - MSFT
March 15th, 2010 11:17am

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