Bitlocker issue in win 8.1

I decrypted my hard drive and encrypted it but not able to set up a password

I only get the option to clear TPM which asks for a password that I never set up before- any help please?

May 1st, 2015 2:13pm

You cannot have both protectors, the password and the TPM, that's been made technically impossible.

How to proceed: add another protector, a startup key on a usb stick. Afterwards, remove the tpm protector and then you can finally add the password and remove the usb startup key protector again. Let me know if you don't know how to do this yourself.

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May 3rd, 2015 5:52pm

You cannot have both protectors, the password and the TPM, that's been made technically impossible.

How to proceed: add another protector, a startup key on a usb stick. Afterwards, remove the tpm protector and then you can finally add the password and remove the usb startup key protector again. Let me know if you don't know how to do this yourself.

May 3rd, 2015 9:51pm

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