Hi, Ok, here's the scenario. I was not able to use my Encrypted external hard drive on any other PC's apart from mine. (for some reason i was able to access it on my laptop) When I plugged my external into my friends PC it always asked for the recovery key. (which I have but was too lazy to enter). To fix this I read on some forum that if I decrypt and encrypt again, the issue will be solved. So I started the decryption process and it stopped at 96% and an error messaged appeared. Now when I plug in my external I can see the drive but cannot open it. When I try to access the bitlocker manager it just freezes. What do I do? Please, I have very very important files on my External! Please help!

Hello I have ran in to similar issues and use the following to: http://support.microsoft.com/kb/928201?wa=wsignin1.0 I hope this helps you!Mark D. Albin IT Master Services www.itmasterservice.com (775) 229-4254

I'm running Windows 7. Also, does the recovery tool erase my existing files? Edit: I cannot run this update on my computer. Is there any other way? Thank you.

Hi , I would like to suggest you to use the BitLocker Repair Tool to recover the drive. Please note that you must have the following: Recovery password Recovery key file location Recovery package file location and the corresponding recovery password Recovery package file location and the corresponding recovery key file location And, you must have an empty output volume of equal or larger size than the BitLocker-protected drive (whose contents will be completely overwritten after the repair operation). More reference: Repair-bde.exe Parameter Reference Hope that helps. Vincent Wang TechNet Community Support

Hi , I would like to suggest you to use the BitLocker Repair Tool to recover the drive. Please note that you must have the following: Recovery password Recovery key file location Recovery package file location and the corresponding recovery password Recovery package file location and the corresponding recovery key file location And, you must have an empty output volume of equal or larger size than the BitLocker-protected drive (whose contents will be completely overwritten after the repair operation). More reference: Repair-bde.exe Parameter Reference Hope that helps. Vincent Wang TechNet Community Support