I am trying to access the files on my external hard drive that I encrypted using Bitlocker. The full recovery key identification matches exactly to what I have recorded, but when I paste in the recovery key it states that the key is not correct. How can I fix this?

Hi, The Bitlocker recovery key is used for recovering the data if you have forgotten password. Please use the password key to gain access to these files. For more information about bitlocker recovery key, please access the following link. http://windows.microsoft.com/en-US/windows7/What-is-a-BitLocker-recovery-key Also, the following link is for your reference. How to use the BitLocker Repair Tool to help recover data from an encrypted volume http://support.microsoft.com/kb/928201 Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I never got a password, and when i tried to open it, it does not prompt for the password. It only asks for the recovery key. Thanks, Kai

Hi, What password did you set during enabling Bitlocker? Please use this password to gain access. If you have already forgotten it, you may follow the link I mentioned above to try to recover the data from the encrypted volume. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

if your recovery key is not working you have a big problem Windows MVP, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint etc. I feel badly for my American friends who have to endure the extremists in Washington who are bankrupting the nation over ideology. My page on Video Card Problems is now my most popular landing page. See my gaming site for game reviews etc. Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

Hi, What password did you set during enabling Bitlocker? Please use this password to gain access. If you have already forgotten it, you may follow the link I mentioned above to try to recover the data from the encrypted volume. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” As I said I was never given a password when I set up the volume. I attempted to use the repair tool and it said that the update is not applicable to this computer. I just don't understand why the recovery key isn't working since the recovery key id displayed matches exactly what I have recorded.

Hi, The recovery key is used for repairing the data that you have encrypted. Please use BitLocker Repair Tool to repair your data. How to use the BitLocker Repair Tool to help recover data from an encrypted volume http://support.microsoft.com/kb/928201 Also, You can use the following command to check which configuration you encrypted this volume. http://technet.microsoft.com/en-us/library/ff829849(WS.10).aspxPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.