BitLocker Decrypting Frozen
So a while back I encrypted my western digital external hard drive with BitLocker. Recently I have been getting problems with Bitlocker so I've decided to remove it and start decrypting. Currently the decrypting has stop for over 24 hours now. I have tried
restarting my computer, unplugging it and then restarting and many other failed solutions. After about an hour or so Bit Locker gives me an error about decrypting the external hard drive. Due to the frozen decrypting I can't access my files on the external
hard drive. HELP ME!
May 24th, 2011 4:17am
Can you execute the below command and send the results.
>manage-bde -status G:
where G is the drive letter
>manage-bde -protectors -get G:
where G is the drive letter.
Do you have the 48 digit recovery password for your volume which we save in AD or USB device or print it?
-Manoj (MSFT)Manoj Sehgal
Free Windows Admin Tool Kit Click here and download it now
May 25th, 2011 12:50am
How do i execute it? & yes i have the recovery password.
May 25th, 2011 6:17am
On Win7 Client machine, open elevated command prompt
and now execute the commands.
>manage-bde -status G:
where G is the drive letter
>manage-bde -protectors -get G:
where G is the drive letter.Manoj Sehgal
Free Windows Admin Tool Kit Click here and download it now
May 26th, 2011 2:14am
C:\Users\chris>manage-bde -status E:
BitLocker Drive Encryption: Configuration Tool version 6.1.7600
Copyright (C) Microsoft Corporation. All rights reserved.
Volume E: [Back Up]
[Data Volume]
Size: 111.79 GB
BitLocker Version: Windows 7
Conversion Status: Decryption in Progress
Percentage Encrypted: 17%
Encryption Method: AES 128 with Diffuser
Protection Status: Protection Off
Lock Status: Unlocked
Identification Field: None
Automatic Unlock: Enabled
Key Protectors:
Numerical Password
External Key
External Key
External Key
Password
External Key (Required for automatic unlock)
C:\Users\chris>manage-bde -protectors -get E:
BitLocker Drive Encryption: Configuration Tool version 6.1.7600
Copyright (C) Microsoft Corporation. All rights reserved.
Volume E: [Back Up]
All Key Protectors
Numerical Password:
ID: {02148215-1D0B-4720-8F75-6A83365B5610}
Password:
567468-315348-618893-269918-444312-064559-109615-687632
External Key:
ID: {A6B43E48-FBFC-49B0-BE99-F589518CC219}
External Key File Name:
A6B43E48-FBFC-49B0-BE99-F589518CC219.BEK
External Key:
ID: {CBBA0892-3132-4272-A585-FAF50F828DC6}
External Key File Name:
CBBA0892-3132-4272-A585-FAF50F828DC6.BEK
External Key:
ID: {94AF3355-C16A-41AB-990B-4846254C1C21}
External Key File Name:
94AF3355-C16A-41AB-990B-4846254C1C21.BEK
Password:
ID: {22308BB5-91AC-43FD-A54A-30D34011A09A}
External Key:
ID: {A290524C-7E83-40CB-9322-02C3E567622E}
External Key File Name:
A290524C-7E83-40CB-9322-02C3E567622E.BEK
Automatic unlock enabled.
May 26th, 2011 8:13am
Hi,
According the issue, bitlocker
decrypted into your drive. And it has decrypted 83%. You may go on this process. Please understand the time-consuming is related to the data volume.
Hope that helps
Best Regards,
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May 27th, 2011 4:57am
Well the external hard drive isn't decrypting since the program freezes and tells me that there's an error.
May 27th, 2011 6:02am
Since we are not able to decrypt the drive 100%, you will have to use repair-bde command to get the data out of the drive.
Attach external portable disk atleast equal to your original drive, which is 120 GB in your case.
Open elevated command prompt and then run:
repair-bde E: G: -f -rp 567468-315348-618893-269918-444312-064559-109615-687632 -lf c:\log.txt
where E is the original drive
G is the new disk where we will get the data
-rp is recovery password
-lf is log file location
After repair-bde is completed 100%, you need to run chkdsk on G drive before you use it.
>chkdsk g: /r
http://technet.microsoft.com/en-us/library/ee706528(WS.10).aspxManoj Sehgal
Free Windows Admin Tool Kit Click here and download it now
May 28th, 2011 12:18am