BitLocker: Issue with file saves
Following my upgrad to Windows 7 Ultimate, I have encrypted two drives (postponing my OS drive for now). Issue: All attempted saves of a .pdf document to a drive (1.5TB) fails. Save to the C: drive (Libraries/My Documents) works without issue. A cut/paste from the saved location to the BitLocker drive works w/o issue. Is this a known issue with BitLocker or with Adobe .PDF? Are there other applications that fail to save to a BitLocker drive? The error issued is exactly: The disk you were saving to or the disk used for temporary files is full. Free some space on this disk and try again, or save to a different disk. The consumption of this drive at this time is 7% (leaving 93% free). After migrating my data to the BitLocker drive, one folder was encrypted to my Admin profile. I decrypted the folder after I began experiencing this issue. The issue remained. Thank you for any advise/knowledge that can be provided regarding this issue.
May 10th, 2012 9:47pm

There is a difference between file and folder encryption vs bitlocker encryption. EFS is used for file & folder encryption. BitLocker is used for full volume encryption. Looks to me as EFS issue and not bitlocker. Since ur volume is unlocked and u can access ur data on this volume. can u save any other doc like word doc, excel, notepad, zip file except pdf files. Does this work? If u cannot save pdf only, yhen remove and reinstall Adobe Reader. Manoj Sehgal
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May 11th, 2012 12:50am

Yes, Manoj. No problems with Word, Excel, NotePad, Access or even object downloads from Internet. Appears to be isolated to .pdf; and specifically after Adobe (current version w/updates applied) is opened during a web session (haven't tried it by launching Adobe Reader independently yet.) As to EFS; the folders were kept that way during migration to the BitLocker drive from my unsecured drive. Just never bothered to change it. Saves of .pdf failed at the drive root level too (not EFS encrypted) and within the EFS folder tree. Seems like something to do with Adobe rather than a (even remote) flaw in BitLocker. No flags raised during virus/malware scans (MS Security Essentials). Thank you for your time and consideration... I receive a lot of pdf files and this is a hinderence - although the workaround is to save on OS drive and cut/paste to the secured drive.
May 11th, 2012 12:11pm

Hi, I found several similar posts in Adobe forum. It seems an Adobe issue, please contact Adobe support for more assistances. http://forums.adobe.com/thread/635836 http://forums.adobe.com/message/3782448Niki Han TechNet Community Support
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May 14th, 2012 11:24pm

Hi, I found several similar posts in Adobe forum. It seems an Adobe issue, please contact Adobe support for more assistances. http://forums.adobe.com/thread/635836 http://forums.adobe.com/message/3782448Niki Han TechNet Community Support
May 14th, 2012 11:24pm

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