Battery Not Detected in Windows 8.1
Hi there,
I have the Lenovo G710. I haven't used the battery for a while now and I use the laptop by connecting the powerlead directly to mains power outlet. I decided today to plug the battery in. The battery indicator lights up.
Windows 8.1 does not detect the battery and it states "No Battery Detected".
What i have tried:
I have installed all the latest Windows Updates and it still doesnt detect the battery.
I even installed the latest chipset drivers for this laptop and it still doesnt detect it. The only update i cannot install is the BIOS update because it states that "Battery Not Detected".
I uninstalled the following from Device Manager: Microsoft ACPI compliant Control Method Battery.
Switched off the laptop
Removed the battery pack
Removed the AC power lead from the laptop
Held the power button for 30 seconds to drain the battery
Reconnect the battery pack
Reconnect the AC power lead
Turn the laptop on.
Battery not detected.
Can anyone assist what i could do next please? I have put this question to Lenovo and they haven't even come back to me yet
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Edited by
IndusKing
20 hours 7 minutes ago
June 27th, 2015 7:17am
Hello,
In addition to above mentioned suggestion, try the Power troubleshooter. Access it by
Control Panel > Troubleshooting > View all > Power.
Hope this helps, Good luck :)
June 27th, 2015 8:41am
It seems that battery is too old, has became malfunctioned and you may need to replace it with a
June 27th, 2015 10:36pm
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