Backup system image is created from wrong partition in dual boot scenario
I have a dual boot win7RC x64 and vistax32 ultimate. The vista32 partition is on the primary drive and is the first partition. Win7 is on a partition on a secondary drive. When booted to Win7 the vista partition is visible as G: by activating it though the disk manager tool. When I try to create a system image with Win7 backup (both RC and Beta) the backup app states that it's trying to create a system image of (G:). It gets to 57% and doesn't complete. This seems to be a consistent problem with backup app. Anyone else have this? Solutions?
May 8th, 2009 5:25am

Nothing? Someone on the backup team really needs to look into this (or maybe I'm just impatient, but after 17 hours I'm on page 3!)
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May 8th, 2009 11:17pm

Hi Jim,We regret the inconvenience caused. What is the error message that you are getting? Can you please paste the error message here?Can youalso send across a screenshot of the diskmanagement UI the contents of C:\Windows\Logs\WindowsBackup to sneham_at_microsoft_dot_com (Remove the underscores and replace the words with symbols wherever applicable). It will help us investigate your issue. Thanks,Sneha [MSFT]
May 25th, 2009 3:25pm

Sent via email.
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May 27th, 2009 5:10am

I've observed a similar problem. On my system, the first partition on drive 0 is XP. On drive 2, the first partition is the Windows 7 boot partition, and the second partition is the Windows 7 system partition (commonly called c:). When I run W7, drive 2 is the boot partition and C:, and drive 0 is F:(the XP drive). Drive 1 is D: for both operating systems. The system image is written to drive D:, but it insists on including both C: and F: in the system image, and I can't find a way to tell it that only the C: drive is Windows 7. Thanks Don
August 13th, 2009 12:01am

Hi Don,Your Win7 OS is installed on C:, so C: is your boot partition. However, looks like your system partition is stillF: (the XP partition). This is most probably the case if you have installed a different OS first and then installed Win7. If your system crashes, the system files residing on C: are also critical to get restored. Only then, your machine would boot. Hope this clarifies. Thanks,Sneha [MSFT]
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August 13th, 2009 10:33am

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