Backup fails with error code '2155348299'
Hi,
I set up a scheduled backup job that included the system image and several folders with important data. It ran successfully the first time and several times afterwards on schedule. However, since yesterday, I noticed that the scheduled backup operation fails to complete, and it also fails when I run it manually.I couldn't get any useful information out of the event viewer. The relevant section is below. This is on RC.
General:
The backup operation that started at '2009-07-01T09:28:11.722896300Z' has failed with following error code '2155348299'.
Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Details:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>5</EventID>
<Version>2</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2009-07-01T09:31:43.495008900Z" />
<EventRecordID>23</EventRecordID>
<Correlation />
<Execution ProcessID="2696" ThreadID="6504" />
<Channel>Microsoft-Windows-Backup</Channel>
<Computer>Home-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BackupTemplateID">{B6D11FA8-CFA7-4E41-B834-780FD5BB747F}</Data>
<Data Name="HRESULT">2155348299</Data>
<Data Name="BackupState">12</Data>
<Data Name="BackupTarget">E:</Data>
<Data Name="NumOfVolumes">1</Data>
<Data Name="BackupTime">2009-07-01T09:28:11.722896300Z</Data>
<Data Name="HRESULT2">2155348299</Data>
<Data Name="VolumesInfo"><VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="7" HResult="-2139619299" DetailedHResult="0" PreviousState="15" IsCritical="1" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1546" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo></Data>
<Data Name="DetailedHRESULT">2147942405</Data>
<Data Name="SourceSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SourceSnapEndTime">2009-07-01T09:31:43.295997600Z</Data>
<Data Name="PrepareBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PrepareBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="DVDFormatStartTime"><TimesList></TimesList></Data>
<Data Name="DVDFormatEndTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyStartTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyEndTime"><TimesList></TimesList></Data>
<Data Name="BackupPreviousState">7</Data>
<Data Name="ComponentStatus"><ComponentStatus></ComponentStatus></Data>
<Data Name="SSBEnumerateStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBEnumerateEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SystemStateBackup"><SystemState IsPresent="0" HResult="0" DetailedHResult="0" /></Data>
<Data Name="BMR">true</Data>
<Data Name="VssFullBackup">true</Data>
<Data Name="UserInputBMR">false</Data>
<Data Name="UserInputSSB">false</Data>
<Data Name="BackupSuccessLogPath" />
<Data Name="BackupFailureLogPath" />
<Data Name="EnumerateBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="EnumerateBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
</EventData>
</Event>
Is there anything I can do to find the root cause of the problem?
Thanks,
Joseph
July 1st, 2009 12:54pm
Hi Joseph,Any luck with your backups yet? Can you let me know what is the error message shown for backup in Action center?Thanks,Sneha[MSFT]
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October 6th, 2009 1:23pm