Backup fails with error code '2155348299'
Hi, I set up a scheduled backup job that included the system image and several folders with important data. It ran successfully the first time and several times afterwards on schedule. However, since yesterday, I noticed that the scheduled backup operation fails to complete, and it also fails when I run it manually.I couldn't get any useful information out of the event viewer. The relevant section is below. This is on RC. General: The backup operation that started at '2009-07-01T09:28:11.722896300Z' has failed with following error code '2155348299'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved. Details: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" /> <EventID>5</EventID> <Version>2</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2009-07-01T09:31:43.495008900Z" /> <EventRecordID>23</EventRecordID> <Correlation /> <Execution ProcessID="2696" ThreadID="6504" /> <Channel>Microsoft-Windows-Backup</Channel> <Computer>Home-PC</Computer> <Security UserID="S-1-5-18" /> </System> - <EventData> <Data Name="BackupTemplateID">{B6D11FA8-CFA7-4E41-B834-780FD5BB747F}</Data> <Data Name="HRESULT">2155348299</Data> <Data Name="BackupState">12</Data> <Data Name="BackupTarget">E:</Data> <Data Name="NumOfVolumes">1</Data> <Data Name="BackupTime">2009-07-01T09:28:11.722896300Z</Data> <Data Name="HRESULT2">2155348299</Data> <Data Name="VolumesInfo"><VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="7" HResult="-2139619299" DetailedHResult="0" PreviousState="15" IsCritical="1" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1546" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo></Data> <Data Name="DetailedHRESULT">2147942405</Data> <Data Name="SourceSnapStartTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="SourceSnapEndTime">2009-07-01T09:31:43.295997600Z</Data> <Data Name="PrepareBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data> <Data Name="PrepareBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data> <Data Name="BackupWriteStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data> <Data Name="BackupWriteEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data> <Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="DVDFormatStartTime"><TimesList></TimesList></Data> <Data Name="DVDFormatEndTime"><TimesList></TimesList></Data> <Data Name="MediaVerifyStartTime"><TimesList></TimesList></Data> <Data Name="MediaVerifyEndTime"><TimesList></TimesList></Data> <Data Name="BackupPreviousState">7</Data> <Data Name="ComponentStatus"><ComponentStatus></ComponentStatus></Data> <Data Name="SSBEnumerateStartTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="SSBEnumerateEndTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="SSBVhdCreationStartTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data> <Data Name="SystemStateBackup"><SystemState IsPresent="0" HResult="0" DetailedHResult="0" /></Data> <Data Name="BMR">true</Data> <Data Name="VssFullBackup">true</Data> <Data Name="UserInputBMR">false</Data> <Data Name="UserInputSSB">false</Data> <Data Name="BackupSuccessLogPath" /> <Data Name="BackupFailureLogPath" /> <Data Name="EnumerateBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data> <Data Name="EnumerateBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data> <Data Name="PruneBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data> <Data Name="PruneBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data> </EventData> </Event> Is there anything I can do to find the root cause of the problem? Thanks, Joseph
July 1st, 2009 12:54pm

Hi Joseph,Any luck with your backups yet? Can you let me know what is the error message shown for backup in Action center?Thanks,Sneha[MSFT]
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October 6th, 2009 1:23pm

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