Hi, Please understand that we have very limited resources about the third party programs. I recommend contacting Syncback support team directly. http://2brightsparks.com/bb/ Please Note: Microsoft provides third-party information to help you find technical support. This information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. In addition, you can post this problem on Server Forum also. http://social.technet.microsoft.com/Forums/en/category/windowsserver/Kim Zhou TechNet Community Support

Hi, Please understand that we have very limited resources about the third party programs. I recommend contacting Syncback support team directly. http://2brightsparks.com/bb/ Please Note: Microsoft provides third-party information to help you find technical support. This information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. In addition, you can post this problem on Server Forum also. http://social.technet.microsoft.com/Forums/en/category/windowsserver/Kim Zhou TechNet Community Support

Our client has several Windows 7 professional laptops that are disconnected frequently from the network. The file server is 2008 R2, domain controller is Server 2003. The laptops have their Documents redirected to a folder on the file server using the Offline Files feature. The backup software being used to back up the file server is SyncBack. It was discovered when examining the backup logs this week that several (possibly all) of the offline files are not being backed up. The particular error message being received is: "P:\%username% [location of the user's home folder] refers to a location that is unavailable." I was just made aware of this yesterday afternoon and am looking for a direction to head in. I may be looking into enabling opportunistic locking and/or disabling SMB v2 on the server. Not sure if I'm in the ballpark with that or not as I've not experienced this issue before.