Backup-in-Progress message stuck
I did a backup including disk image, then later restored the system to before that backup (using System Restore). I received a warning message from Backup & Restore next time it did a scheduled backup, saying that my system had been restored to before that last backup and I should change my backup settings. I deleted the backup files and turned of the backup schedule, but now my action centre says "Backup in Progress" and there is no backup in progress. I can't get rid of the message. Any ideas?
January 27th, 2009 4:59am

use the task manager and highlight the restore option and delete it
Free Windows Admin Tool Kit Click here and download it now
January 27th, 2009 5:02am

There is nothing running in Task Manager that resembles "Restore", in Apps, Processes or Services.
January 27th, 2009 5:23am

... did you mean Task Scheduler? I had a look at that and it said that the backup task had completed successfully. There is nothing there about "restore". In any case my problem is with scheduled backup, not restore. My issue that I have a message from Action Centre that says "Backup in Progress" and there is no backup in progress.
Free Windows Admin Tool Kit Click here and download it now
January 27th, 2009 5:42am

I tried running a new backup but it stalled and wouldn't stop. I wasthen locked out of making any changes to Backup settings and I still had the Backup taskThe only way I could get out of this Backup lockout was to undo the system restore that caused the original problem then let it complete a backup. There should bea more simple way of recovering from this problem.
January 28th, 2009 2:52am

At the risk of being ridiculed by that heavy-handed forum guy who dismissed my question and told me to go post on a sticky, I have this 'exact' same problem, other than trying a system restore. My notification area has a permanent 'backup in progress' message, even when no backup is running. If I try to run a backup, manually or scheduled, it hands up at 7%. I've tried deleting all the backups, I tried using disk cleanup to remove all the system restores except the last one, everything I can think of doing short of wiping, and I can't seem to get that cleared up.
Free Windows Admin Tool Kit Click here and download it now
March 9th, 2009 5:22am

asfaraslarry said: At the risk of being ridiculed by that heavy-handed forum guy who dismissed my question and told me to go post on a sticky, I have this 'exact' same problem, other than trying a system restore. My notification area has a permanent 'backup in progress' message, even when no backup is running. If I try to run a backup, manually or scheduled, it hands up at 7%. I've tried deleting all the backups, I tried using disk cleanup to remove all the system restores except the last one, everything I can think of doing short of wiping, and I can't seem to get that cleared up. I'm glad someone else has got this!I think it it a serious fault and that at the very least there should be a simple way of resetting the backup system when this sort of problem occurs. It is ridiculous having to do a system restore to clear it.
March 9th, 2009 5:35am

Hi asfaraslarryPlease understand that the main focus on Windows 7 beta testing is to identify and reportbugs to the Product Teams for resolution. The more users who report a specific bug, the higher the priority will be to address that problem. This is why you were directed to post on our official feedback thread.Several bugs have beenfiled about similar issues such as you are seeing with the Notification Area and the integrated backup program.The lack of response you have received only indicates that nobody has any information about fixing this particular bug.Thanks for understanding.Thank You for testing Windows 7 Beta Ronnie Vernon MVPForum Moderator
Free Windows Admin Tool Kit Click here and download it now
March 9th, 2009 9:38pm

I have the same problem. T60, Win 7-32-bit build 7000. Paul.
March 10th, 2009 6:13pm

I have the same problem.T60, Win 7-32-bit build 7000.Paul. I'm stuck with the same problem after installing Window 7 RC (build 7100). Backup was working on beta build 7000 for me. Now when I try to backup system, backup just hangs at 15%, "Creating a shadow copy". After several hours hunglike that, I tried to cancel the backup, then it hung indicating it was "Canceling Backup" but it never completes the cancel. After several more hours, I rebooted system, deleted the Backup directory on mybackup drive (note:no new data was there, just stuff I have backuped when running beta build 7000)and tried again, same result as before, just hangs at 15%.
Free Windows Admin Tool Kit Click here and download it now
May 15th, 2009 6:31pm

I have EXACTLY the same problem with Win7 RC. "Back up in progress" comes on immediately after starting the machine EVERY time. I can do an image save perfectly, but a real back up locks up at 7% every time and says it is making a shadow copy. I think this must be a bug. I'm on a Intel Core 2 Quad Q8200 2.33 MHz with 4 gig of RAM. I'm using AVG 8.5, but I tried removing AVG and reinstalling Win7 with the same result. My back up drive is a USB 2 1TB Buffalo drive.
May 20th, 2009 11:56pm

I had this but it was not a bug.I had a backup of ver 7000 on a backup drive. When i made a clean installation of ver 7100 on the boot driver the backup file size became double on the backup driver?I formated the backup driver and went to the action center after i got a message in the Notification Area about making backup again, canceled the proces, changed the settings and there is an option underneath the message in the actioncenter windows tells smothing like "hide this action or dont ask...etc"you have to click on it and you are done.I dont get any messages about backup anymore.It's all about Windows.
Free Windows Admin Tool Kit Click here and download it now
May 21st, 2009 10:44am

Hello.Sorry for not replying to questions posted by you all. We are not monitoring for backup related issues posted in this forum. I suggest you post any backup related issues to "Backup Windows and Windows Server" forum in future.Two issues I see as being reported:1. Action center shows "Backup in progress" when there is no backup.This was an issue we found in Beta build and fixed in RC. This typically happens when the machine got rebooted when backup was in progress. In RC builds, the Action Center status will get updated within 10 minutes of the next user login in case backup is not in progress. You could always go to the Backup & Restore Control Panel to get the accurate status regarding backup.In pre-RC builds having this issue, if you run a second backup, the message should get reset at the end of backup.Note that "turning off messages from Windows Backup" in Action Center will cause any future notifications from Backup to not be visible in Action Center. We do not recommend you to do this to workaround this issue.2. Backup is stuck at 7% even in RC builds.Another customer has reported the same issue here:http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/c8cf5990-aeaf-4812-80da-540ccae807e3I took a look at the traces provided by that customer.Backup is stuck while enumerating the MSI files to exclude. The root-cause of this issue is that the MSI API called is throwing up a dialog when it finds that a component is installed to run from source and the source is not available. But since backup is running as local system service, the dialog is not interactive and so backup gets stuck. This is the same as Windows7 bug that we have fixed for RTM. For now, there is no simple workaround. You could do one of the following:1. Make sure that the location from which the program causing backup hang was installed is available during backup.2. Uninstall the program causing the backup hang.Unfortunately it is not very simple to figure out which program is causing backup to hang (trial and error should work, if possible). Thanks,Sriram [MSFT]
May 25th, 2009 8:50am

As a workaround, you can edit the Windows Backup Service to "Allow service to interact with desktop". Stop and restart. You will be notified when Backup comes across the offending msi. Just clear the message and proceed. Won't work for scheduled, unattended backups unless you're willing to uninstall the offending program or make available the files that it's looking for.
Free Windows Admin Tool Kit Click here and download it now
June 2nd, 2009 11:23pm

As a workaround, you can edit the Windows Backup Service to "Allow service to interact with desktop". Stop and restart. You will be notified when Backup comes across the offending msi. Just clear the message and proceed. Won't work for scheduled, unattended backups unless you're willing to uninstall the offending program or make available the files that it's looking for. While not a solution, this was a really useful way to track down what the problem was. Mine was fine after I installed the RC, and now that I used this trick, I see that my new problem started shortly after I installed Lotus Notes 7. While I was not smart enough to write down what the specific error was, or take a screenshot, it looked like it was trying to find something in an MSI file on the network drive I installed from. Now, I install many things from that drive, this is the only one that has thrown a fit relative to backup running, and I'm not entirely sure why it would care. The only thing I could think of was maybe it having something to do with the 'Lotus Single Sign On' service, which I've never gotten to in an OS beyond XP anyways. I tried disabling that service, and we'll see what happens tonight during the backup. If I end up with the same issue, I'll post more information on it. It 'sounds' like it's something that is already fixed for release, and I'll end up getting to solve my problem in 3-4 months, but thought I'd at least share my experience with using this technique to at least track down what the issue is.
June 18th, 2009 5:26pm

Fantastic! GWPARKER got me running again. By activating the "Allow service to interact" message, I found out that Backup needed my installation disk for Office 2000. This is just a test machine I'm playing with and had put that on for grins. Of all the programs I've loaded to test compatibility, Office (of any version) is the last application I would have thought might be a problem. Anyway, my issue is fixed and I'm really liking Win7. Thanks again GWPARKER. P.S. I tried to vote for you as a helpful answer, but it doesn't seem to increment. Maybe a moderator has to approve a vote.
Free Windows Admin Tool Kit Click here and download it now
June 19th, 2009 12:58am

P.S. I'm not quite sure why Sriram didn't know about the "Allow service to interact" check block in the Backup Service. Isn't he supposed to be the Microsoft Tech resource? I thought it sounded strange when he said it was not simple to figure out which program was causing the hang. It is VERY simple when you turn on the check block and let Win7 tell you which one it wants an MSI for.
June 19th, 2009 1:37am

Fantastic! GWPARKER got me running again. By activating the "Allow service to interact" message, I found out that Backup needed my installation disk for Office 2000. This is just a test machine I'm playing with and had put that on for grins. Of all the programs I've loaded to test compatibility, Office (of any version) is the last application I would have thought might be a problem. Anyway, my issue is fixed and I'm really liking Win7. Thanks again GWPARKER. P.S. I tried to vote for you as a helpful answer, but it doesn't seem to increment. Maybe a moderator has to approve a vote. Hi,I'm having the same issue. However, I'm continually asked for my Office 2000 disk. When I comply and put it in, the problem is solved until the next day when the scheduled backup runs again(I backup every night at 1:00 AM) I am asked for the disk again! How did you solve your problem? Shall I uninstall Office 2000 and reinstall?Or do I need a newer version of Office? Thanks for helping.Mark
Free Windows Admin Tool Kit Click here and download it now
July 29th, 2009 8:02pm

Fantastic! GWPARKER got me running again. By activating the "Allow service to interact" message, I found out that Backup needed my installation disk for Office 2000. This is just a test machine I'm playing with and had put that on for grins. Of all the programs I've loaded to test compatibility, Office (of any version) is the last application I would have thought might be a problem. Anyway, my issue is fixed and I'm really liking Win7. Thanks again GWPARKER. P.S. I tried to vote for you as a helpful answer, but it doesn't seem to increment. Maybe a moderator has to approve a vote. Hi, I'm having the same issue. However, I'm continually asked for my Office 2000 disk. When I comply and put it in, the problem is solved until the next day when the scheduled backup runs again(I backup every night at 1:00 AM) I am asked for the disk again! How did you solve your problem? Shall I uninstall Office 2000 and reinstall?Or do I need a newer version of Office? Thanks for helping. Mark Mark, I have the same issue with Office 200 disk. Have you found a solution? Bob
August 8th, 2009 7:31am

Yes I have!! I saw it in another thread, can't remember where...but I copied the file DATA1.MSI from the Office 2000 disk into the C:\Windows\Sytem32 folder and I've never been prompted again! Good luck.Mark
Free Windows Admin Tool Kit Click here and download it now
August 8th, 2009 9:03am

Mark, Thanks for the quick response. I will give it a try. Have a great day! Bob
August 8th, 2009 5:55pm

Many thanks for this. I had the same problem - also with Office 2000 where I had installed the excellent (and sadly missed) Photo Editor from a network drive. I'd have never found it without this advice. Many thanks/kudos/medals whateverto gwparker.
Free Windows Admin Tool Kit Click here and download it now
December 5th, 2009 1:55pm

I'm having a similar problem, also on Windows 7 Home Premium 64bit: Never did a backup before, and I go to do a backup on DVD-R, and it would just flat out not work and say the backup failed. It turned out that it was related to a registry error, I had an incorrect value which basically thought my desktop was on the drive I:\. So after fixing that and changing it to the correct location on drive C:\, I go to run backup and it actually starts. It began writing to disk, but it has never gotten past 25%. I left it on all night to see if it would ever complete, and even though the DVD disk was totally full, the backup was still hanging at 25%. No error messages, no asking me to put in another disk, nothing after almost 8 hours on a VERY fast machine. So I tried to stop the backup, and it wouldn't stop, the dialog just stayed open for about an hour, before I killed it in the task manager. Now, even after several restarts, it says "backup in progress" in my system tray, but nothing is open. I just tried the GWPARKER fix and hasn't changed the situation at all.
April 21st, 2010 8:11am

Annnnd now it mysteriously disappeared. No more message after another reboot. Edit: After applying GWPARKER's fix, I tried to do a backup again, and at 25% I got a message saying there was an error on the media I used (the millionth wasted DVD-R) and to label a "drive 2" disk and insert it. The problem is that my DVDrom drive wouldn't eject unless I stopped the backup. This is really annoying, especially because it uses up all the free space on a DVD-R disk every time, wasting the disk.
Free Windows Admin Tool Kit Click here and download it now
April 21st, 2010 8:24am

Having the exact same problem. Mine got stuck at 51% and I left it on for more than one day. I'm using Win 7 Home Premium 64-bit on a Sony Vaio laptop, Intel i3 Processor, 4 GB RAM. Same thing happened to me and now Action Center says back up is in progress (both in Action Center and the icons on the lower right hand side of the taskbar). It's pretty annoying since in the beginning, I couldn't even open my DVD-RW nor eject it via My Computer. I had to go restart.
August 31st, 2010 4:07pm

I am having the same issure with Microsoft Windows 7 Ultimate 64 bit. I have tried all the above and it still freezes. It will also extremely frag out the C: drive after word. I think this needs looking into!
Free Windows Admin Tool Kit Click here and download it now
January 17th, 2011 6:05pm

Probably there is a conflicting software. winrar has often been the culprit. uninstall it and voila!!!!
June 30th, 2011 1:23pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics