BSOD problem - can't attach dump file to post
Hi, I recently received a BSOD on my win 7 64 system. I need assistance but cannot find out how to attach the dump file to this post. Help? Thanks in advance. SS
December 2nd, 2010 11:25am

cannot find out how to attach the dump file to this post. Help? Use your SkyDrive to attach the dmps: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 2nd, 2010 11:58am

Thanks Andre! Got it now, and uploaded the dmp file here: http://cid-b8b5a06569777398.office.live.com/browse.aspx/BSOD Any thoughts? SS
December 2nd, 2010 12:24pm

Hi Adam, Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. http://msdn.microsoft.com/en-us/library/ff560244%28VS.85%29.aspx STACK_TEXT: nt!KeBugCheckEx nt!KiBugCheckDispatch+0x69 nt!KiPageFault+0x260 iaStor +0x6123 0xfffffa80`062f8880 nvlddmkm +0x20cfeb 0xfffffa80`062f8880 0x5 Image path: \SystemRoot\system32\DRIVERS\iaStor.sys Image name: iaStor.sys Timestamp: Fri Jun 05 03:53:40 2009 So update the Intel storage driver, please. Because the nVIDIA driver nvlddmkm is also shown in the callstack, you should update the driver, too. Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Sun Apr 04 02:06:21 2010 André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 2nd, 2010 4:39pm

Thanks Andre! nVIDIA is up to date, and I also right clicked every icon in the device manager to update. No Intel products came up as needing one. I'm not sure what a storage driver is or which I have, so if you could point me in the right direction, it would be much appreciated. Thank you.
December 2nd, 2010 5:25pm

Download the drivers from nVIDIA (http://www.nvidia.com/Download/Find.aspx?lang=en-us ) and from Intel (http://downloadcenter.intel.com/default.aspx )"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 3rd, 2010 9:22am

I have no idea which Intel storage driver I should be getting. I'm not even sure where in the Device Manager I should be looking to find it. Is it under IDE ATA/ATAPI controllers? Or the many Intel products under the System Devices?
December 3rd, 2010 1:36pm

this should be the Intel driver you need: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18859&ProdId=2101&lang=eng"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 3rd, 2010 8:48pm

Thanks Andre!!
December 4th, 2010 1:32am

Thanks Andre!! Not sure if this fixes the BSODs, as I get them infrequently, but it's helpful to know that drivers are up to date, which, as I understand it, is often the cause. How did you know which Intel driver I would need?
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December 4th, 2010 1:36am

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