BSOD problem - can't attach dump file to post
Hi,
I recently received a BSOD on my win 7 64 system. I need assistance but cannot find out how to attach the dump file to this post. Help?
Thanks in advance.
SS
December 2nd, 2010 11:25am
cannot find out how to attach the dump file to this post. Help?
Use your SkyDrive to attach the dmps:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 2nd, 2010 11:58am
Thanks Andre!
Got it now, and uploaded the dmp file here:
http://cid-b8b5a06569777398.office.live.com/browse.aspx/BSOD
Any thoughts?
SS
December 2nd, 2010 12:24pm
Hi Adam,
Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
http://msdn.microsoft.com/en-us/library/ff560244%28VS.85%29.aspx
STACK_TEXT:
nt!KeBugCheckEx
nt!KiBugCheckDispatch+0x69
nt!KiPageFault+0x260
iaStor +0x6123
0xfffffa80`062f8880
nvlddmkm +0x20cfeb
0xfffffa80`062f8880
0x5
Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Fri Jun 05 03:53:40 2009
So update the Intel storage driver, please.
Because the nVIDIA driver nvlddmkm is also shown in the callstack, you should update the driver, too.
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sun Apr 04 02:06:21 2010
André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 2nd, 2010 4:39pm
Thanks Andre!
nVIDIA is up to date, and I also right clicked every icon in the device manager to update. No Intel products came up as needing one. I'm not sure what a storage driver is or which I have, so if you could point me in the right direction, it would be much
appreciated.
Thank you.
December 2nd, 2010 5:25pm
Download the drivers from nVIDIA (http://www.nvidia.com/Download/Find.aspx?lang=en-us
) and from Intel (http://downloadcenter.intel.com/default.aspx )"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 3rd, 2010 9:22am
I have no idea which Intel storage driver I should be getting. I'm not even sure where in the Device Manager I should be looking to find it. Is it under IDE ATA/ATAPI controllers? Or the many Intel products under the System Devices?
December 3rd, 2010 1:36pm
this should be the Intel driver you need:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18859&ProdId=2101&lang=eng"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 3rd, 2010 8:48pm
Thanks Andre!!
December 4th, 2010 1:32am
Thanks Andre!! Not sure if this fixes the BSODs, as I get them infrequently, but it's helpful to know that drivers are up to date, which, as I understand it, is often the cause.
How did you know which Intel driver I would need?
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December 4th, 2010 1:36am