BSOD on Windows 7 very frequently
I have been having a lot of trouble with my system lately. It began with one BSOD which came unexpectedly, after rebooting the computer continued to have troubles usually causing a BSOD before I was able to log into my account. I managed to restore the system
to a previous point and this allowed me to log in for about an hour before the next BSOD came. Since then I have been struggling to keep the computer functioning for any length of time over a couple hours without a BSOD and have had to restore the system additionally.
The main problem I am experiencing, other than the crashes, is that I cannot install or patch large programs. Some programs will simply not launch when told to. The main BSOD messages that I am receiving are MEMORY_MANAGEMENT and SYSTEM_SERVICE_EXCEPTION,
i have also gotten a couple others including PAGE_FAULT_IN_NONPAGED_AREA. I am including 7 dmp files for my most recent crashes.
http://cid-1428589bda61f081.office.live.com/self.aspx/DMP%20files/DMP%20files.zip
I have run the windows memory diagnostic twice but both times there was no log created on the next boot and event viewer cannot find the file. However, both times the diagnostic said that a hardware issue was found. I have removed the RAM which I recently
added to the system and the BSODs still occur. I also at one point increased the virtual memory to check if that was the problem; it was unsuccessful. Any help with this would be greatly appreciated, I hope the dmp files will give some indication as to my
problem.
In case it matters I am running a phenom II 1090T in a GA-870A-UD3 with Windows 7 Home Premium with 12gb of RAM and an NVIDIA GeForce GTX 465. Thanks for any help.
April 15th, 2011 5:54pm
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003561a89, Address of the instruction which caused the bugcheck
Arg3: fffff8800af4ba80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!CmpGetNameControlBlock+12e
fffff800`03561a89 3b3e cmp edi,dword ptr [rsi]
CONTEXT: fffff8800af4ba80 -- (.cxr 0xfffff8800af4ba80)
rax=fffff8a00000f000 rbx=0000000000000000 rcx=fffff8a000016aa0
rdx=00000000071d8e98 rsi=0200000000000000 rdi=000000008381631d
rip=fffff80003561a89 rsp=fffff8800af4c450 rbp=fffff8800af4c4e8
r8=0000000000000026 r9=00000000000000ff r10=000000000000007d
r11=fffff8a011aa869e r12=fffff8a00000f000 r13=0000000000007aa0
r14=0000000001d33290 r15=fffff8a009ef3b01
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
nt!CmpGetNameControlBlock+0x12e:
fffff800`03561a89 3b3e cmp edi,dword ptr [rsi] ds:002b:02000000`00000000=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80003561a89
STACK_TEXT:
fffff880`0af4c450 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmpGetNameControlBlock+0x12e
FOLLOWUP_IP:
nt!CmpGetNameControlBlock+12e
fffff800`03561a89 3b3e cmp edi,dword ptr [rsi]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!CmpGetNameControlBlock+12e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4cc791bd
STACK_COMMAND: .cxr 0xfffff8800af4ba80 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!CmpGetNameControlBlock+12e
BUCKET_ID: X64_0x3B_nt!CmpGetNameControlBlock+12e
Followup: MachineOwner
---------
------------------------------------------------------------------------------------------------------------
Bug Check Code 0x3B:
http://msdn.microsoft.com/en-us/library/ff558949(v=VS.85).aspx
Please update your graphic card driver.
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft Student Partner
Microsoft Certified Professional
Microsoft Certified Systems Administrator: Security
Microsoft Certified Systems Engineer: Security
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Free Windows Admin Tool Kit Click here and download it now
April 15th, 2011 7:40pm