BSOD on Windows 7 0x0000001E
I'm currently running the Release candidate version of Windows 7. About 2 days ago I ran windows update and updated a couple things. However I ran into a problem with 2 of the updates. One was for my LAN card and the other one was for my sound card. Today I figured I would try restarting my PC and see if that would allow me to run those two updates correctly. Shortly after my PC restarted and I had just logged in I got the BSOD. I tried restarting it to see if it was a problem with one of the programs that I had running on startup but quickly realized that wasn't the case as I was just sitting at the logon screen for a few seconds when I got the BSOD again. I can boot into safe mode and have tried doing a system restore back a few days and unfortunately that isn't fixing the problem. I have even ran a memory test and it came back good. Here is the code from the BSOD: *** Stop: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF880078C72B0, 0x0000000000000000, 0x0000000000000000) Any help on this is greatly appreciated.
October 7th, 2009 12:24am

Hello, First of all, remove all unnecessary hardware devices from the computer, try entering Windows safe mode to test whether it is a third-party software/hardware incompatibility issue. If the issue is caused by the driver updates, you might go to Device Manager, right click your hardware device in the list and select Properties; then click Driver tab and click Roll Back Driver button. In addition, you might download and run Windows 7 Upgrade Advisor to check the reason for the issue. If you still get the BSOD error while booting the computer, please understand that Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services). The system goes to a blue screen because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are). To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. I hope the problem will be resolved soon. Thanks! Andy
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October 7th, 2009 5:55am

I was finally able to get back into the system before I got your reply. What I ended up doing (and I don't know why it took me so long to think of this) is booted the system up in the last known good configuration. After doing this I made a new system restore point and reported the system crashes to Microsoft. I was also able to run those other two system updates with out any problems. I will bookmark your suggestion though in case I run into this problem again, that way I have some place to start. Thanks again for the help!
October 7th, 2009 8:30pm

For me, I also recieved a BSOD upon my login, but I couldn't boot into safe mode. Have tried Last Known Good Config twice, no luck. Have tried system restore to a couple of different restore points, but nothing happened. My code was the same as MP_HW1's but in the parantheses, it was all '0x0000000000000000's. Also ran the memory test, also came back good. Currently, I can't login into any account, in both safe and normal mode. I hope I don't have to buy a new PC. The last thing I remember before this happened was that I saw setup32...something.exe. Thanks.
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January 29th, 2011 3:28pm

For me, I also recieved a BSOD upon my login, but I couldn't boot into safe mode. Have tried Last Known Good Config twice, no luck. Have tried system restore to a couple of different restore points, but nothing happened. My code was the same as MP_HW1's but in the parantheses, it was all '0x0000000000000000's. Also ran the memory test, also came back good. Currently, I can't login into any account, in both safe and normal mode. I hope I don't have to buy a new PC. The last thing I remember before this happened was that I saw setup32...something.exe. Thanks. I'm going thru the same problem, no safe mode, no normal mode, memory check OK, last known good config gives me the same BSOD, restore points also the same and I even tried to re-install my windows and it is still happening. The last thing I did was installing a game, then I slept and woke up with my PC in a restart loop with the BSOD. I don't know what more I can do :(
February 17th, 2011 12:55pm

can you boot to safe mode and upload the dmp files?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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February 17th, 2011 3:29pm

I have currently the same problem...i tried everything but nothing is working so I just press F8 and started the recovery...restores are not working...so everyone boot your computer with miniXP through CD take the backup and on next start press F8 and select hard disk recovery it will bring the your computer back to the factory condition.
April 11th, 2011 5:36am

I have been getting the Blue screens since may or June 2011. I had the CPU in to a shop where they ran everything on it, but could find nothing. trouble is, when I get it home, it blue screens AGAIN and again. I have many many error messages, all look the same to me, but one is 0x000000D1 (0x000000006F6D7455m0x000000000000002,0x000000000000,0xfffff8804058F8F) if I leave the computer ON day after day, it does not normally blue screen, but if I shut down over nite and start it up again, it will likely blue screen again. Any suggestions would help,
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November 20th, 2011 3:07pm

I have been getting the Blue screens since may or June 2011. I had the CPU in to a shop where they ran everything on it, but could find nothing. trouble is, when I get it home, it blue screens AGAIN and again. I have many many error messages, all look the same to me, but one is 0x000000D1 (0x000000006F6D7455m0x000000000000002,0x000000000000,0xfffff8804058F8F) if I leave the computer ON day after day, it does not normally blue screen, but if I shut down over nite and start it up again, it will likely blue screen again. Any suggestions would help, umm today i was trying to repair an asus f81s the ac piece plug of the mother board and when i was puttiing all pieces together at the time to start the machine it does get to password step and when i am trying do write it down it happens the 0x0000001E error i think that is the keyboard so im going to try with a external key board that is how aim going to find out if is so am going to bey new one and if not working i am going to buy a mother board .
June 19th, 2012 10:50pm

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