BSOD netio.sys

I am having problems with BSOD. I have updated all the drivers.

chrash report:

https://drive.google.com/open?id=0BwVWbHOPyP52bFBjSUtha21kUDA&authuser=0

https://drive.google.com/file/d/0BwVWbHOPyP52bFBjSUtha21kUDA/view?usp=sharing
  • Edited by itsmeandy Wednesday, June 24, 2015 7:44 PM
June 24th, 2015 7:28pm

The crash is caused by AVG, either remove it, update it, or reinstall it.


Crash DMP below:

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Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80106967eec, ffffd00021a1bd20, 0}

*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by : NETIO.SYS ( NETIO!FwppCopyStreamDataToBuffer+a8 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80106967eec, Address of the instruction which caused the bugcheck
Arg3: ffffd00021a1bd20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
NETIO!FwppCopyStreamDataToBuffer+a8
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi]

CONTEXT:  ffffd00021a1bd20 -- (.cxr 0xffffd00021a1bd20)
rax=ffffd00021a1c7a0 rbx=ffffd00021a1c840 rcx=0000000000000000
rdx=0000000000000000 rsi=ffffd00024be20c0 rdi=0000000000000000
rip=fffff80106967eec rsp=ffffd00021a1c750 rbp=0000000000003fd0
 r8=ffffd00024be20c0  r9=0000000000003fd0 r10=ffffe000bf9c25b0
r11=ffffd00021a1c798 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=0000000000003fd0
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
NETIO!FwppCopyStreamDataToBuffer+0xa8:
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  avgnsa.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8010708b9de to fffff80106967eec

STACK_TEXT:  
ffffd000`21a1c750 fffff801`0708b9de : 00000000`00000000 00000000`00000000 ffffe000`c44a4ad0 00000000`00000000 : NETIO!FwppCopyStreamDataToBuffer+0xa8
ffffd000`21a1c7a0 fffff801`07916c1c : ffffd000`21a1c860 00000000`00003fd0 00000000`00000000 fffff802`418f40f0 : fwpkclnt!FwpsCopyStreamDataToBuffer0+0x3e
ffffd000`21a1c7d0 ffffd000`21a1c860 : 00000000`00003fd0 00000000`00000000 fffff802`418f40f0 00000000`00000000 : avgwfpa+0x8c1c
ffffd000`21a1c7d8 00000000`00003fd0 : 00000000`00000000 fffff802`418f40f0 00000000`00000000 ffffe000`c0e603e0 : 0xffffd000`21a1c860
ffffd000`21a1c7e0 00000000`00000000 : fffff802`418f40f0 00000000`00000000 ffffe000`c0e603e0 ffffe000`c44a4ad0 : 0x3fd0


FOLLOWUP_IP:
NETIO!FwppCopyStreamDataToBuffer+a8
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  NETIO!FwppCopyStreamDataToBuffer+a8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  540ebbe6

STACK_COMMAND:  .cxr 0xffffd00021a1bd20 ; kb

BUCKET_ID_FUNC_OFFSET:  a8

FAILURE_BUCKET_ID:  0x3B_NETIO!FwppCopyStreamDataToBuffer

BUCKET_ID:  0x3B_NETIO!FwppCopyStreamDataToBuffer

Followup: MachineOwner

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June 24th, 2015 8:19pm

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