BSOD netio.sys

I am having problems with BSOD. I have updated all the drivers.

chrash report:

https://drive.google.com/open?id=0BwVWbHOPyP52bFBjSUtha21kUDA&authuser=0

https://drive.google.com/file/d/0BwVWbHOPyP52bFBjSUtha21kUDA/view?usp=sharing
  • Edited by itsmeandy 11 hours 34 minutes ago
June 24th, 2015 3:29pm

Use drivers from computer/NIC vendor. Avoid optional drivers.

Check device manager and make sure that all drivers are installed correctly.

Make sure that there are no errors and warnings in Event logs.

HTH

Milos

Free Windows Admin Tool Kit Click here and download it now
June 24th, 2015 4:04pm

These were related to your AVG.  Remove it and use the built in defender

Microsoft (R) Windows Debugger Version 10.0.10069.9 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\zigza\Desktop\062415-22843-01(1).dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at start of path element
Error: Empty Path.
Symbol search path is:  srv*E:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8.1 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
Machine Name:
Kernel base = 0xfffff802`4181c000 PsLoadedModuleList = 0xfffff802`41af5850
Debug session time: Wed Jun 24 14:35:02.273 2015 (UTC - 4:00)
System Uptime: 0 days 10:58:04.985
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
...............
No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers.
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80106967eec, ffffd00021a1bd20, 0}

*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by : NETIO.SYS ( NETIO!FwppCopyStreamDataToBuffer+a8 )

Followup:     MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80106967eec, Address of the instruction which caused the bugcheck
Arg3: ffffd00021a1bd20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


SYSTEM_SKU:  To Be Filled By O.E.M.

SYSTEM_VERSION:          

BIOS_DATE:  03/23/2010

BASEBOARD_PRODUCT:  H57M01

BASEBOARD_VERSION:          

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80106967eec

BUGCHECK_P3: ffffd00021a1bd20

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP: 
NETIO!FwppCopyStreamDataToBuffer+a8
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi]

CONTEXT:  ffffd00021a1bd20 -- (.cxr 0xffffd00021a1bd20)
rax=ffffd00021a1c7a0 rbx=ffffd00021a1c840 rcx=0000000000000000
rdx=0000000000000000 rsi=ffffd00024be20c0 rdi=0000000000000000
rip=fffff80106967eec rsp=ffffd00021a1c750 rbp=0000000000003fd0
 r8=ffffd00024be20c0  r9=0000000000003fd0 r10=ffffe000bf9c25b0
r11=ffffd00021a1c798 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=0000000000003fd0
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
NETIO!FwppCopyStreamDataToBuffer+0xa8:
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi] ds:002b:00000000`00000000=????????????????
Resetting default scope

CPU_COUNT: 8

CPU_MHZ: ae9

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 1e

CPU_STEPPING: 5

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  avgnsa.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 10.0.10069.9 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8010708b9de to fffff80106967eec

STACK_TEXT:  
ffffd000`21a1c750 fffff801`0708b9de : 00000000`00000000 00000000`00000000 ffffe000`c44a4ad0 00000000`00000000 : NETIO!FwppCopyStreamDataToBuffer+0xa8
ffffd000`21a1c7a0 fffff801`07916c1c : ffffd000`21a1c860 00000000`00003fd0 00000000`00000000 fffff802`418f40f0 : fwpkclnt!FwpsCopyStreamDataToBuffer0+0x3e
ffffd000`21a1c7d0 ffffd000`21a1c860 : 00000000`00003fd0 00000000`00000000 fffff802`418f40f0 00000000`00000000 : avgwfpa+0x8c1c
ffffd000`21a1c7d8 00000000`00003fd0 : 00000000`00000000 fffff802`418f40f0 00000000`00000000 ffffe000`c0e603e0 : 0xffffd000`21a1c860
ffffd000`21a1c7e0 00000000`00000000 : fffff802`418f40f0 00000000`00000000 ffffe000`c0e603e0 ffffe000`c44a4ad0 : 0x3fd0


FOLLOWUP_IP: 
NETIO!FwppCopyStreamDataToBuffer+a8
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  NETIO!FwppCopyStreamDataToBuffer+a8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  540ebbe6

IMAGE_VERSION:  6.3.9600.17337

STACK_COMMAND:  .cxr 0xffffd00021a1bd20 ; kb

BUCKET_ID_FUNC_OFFSET:  a8

FAILURE_BUCKET_ID:  0x3B_NETIO!FwppCopyStreamDataToBuffer

BUCKET_ID:  0x3B_NETIO!FwppCopyStreamDataToBuffer

PRIMARY_PROBLEM_CLASS:  0x3B_NETIO!FwppCopyStreamDataToBuffer

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_netio!fwppcopystreamdatatobuffer

FAILURE_ID_HASH:  {d2b8108e-fa0f-afd3-68f9-eda4e48d0db2}

Followup:     MachineOwner
---------


June 24th, 2015 4:13pm

The crash is caused by AVG, either remove it, update it, or reinstall it.


Crash DMP below:

.

.

.


Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80106967eec, ffffd00021a1bd20, 0}

*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by : NETIO.SYS ( NETIO!FwppCopyStreamDataToBuffer+a8 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80106967eec, Address of the instruction which caused the bugcheck
Arg3: ffffd00021a1bd20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
NETIO!FwppCopyStreamDataToBuffer+a8
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi]

CONTEXT:  ffffd00021a1bd20 -- (.cxr 0xffffd00021a1bd20)
rax=ffffd00021a1c7a0 rbx=ffffd00021a1c840 rcx=0000000000000000
rdx=0000000000000000 rsi=ffffd00024be20c0 rdi=0000000000000000
rip=fffff80106967eec rsp=ffffd00021a1c750 rbp=0000000000003fd0
 r8=ffffd00024be20c0  r9=0000000000003fd0 r10=ffffe000bf9c25b0
r11=ffffd00021a1c798 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=0000000000003fd0
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
NETIO!FwppCopyStreamDataToBuffer+0xa8:
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  avgnsa.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8010708b9de to fffff80106967eec

STACK_TEXT:  
ffffd000`21a1c750 fffff801`0708b9de : 00000000`00000000 00000000`00000000 ffffe000`c44a4ad0 00000000`00000000 : NETIO!FwppCopyStreamDataToBuffer+0xa8
ffffd000`21a1c7a0 fffff801`07916c1c : ffffd000`21a1c860 00000000`00003fd0 00000000`00000000 fffff802`418f40f0 : fwpkclnt!FwpsCopyStreamDataToBuffer0+0x3e
ffffd000`21a1c7d0 ffffd000`21a1c860 : 00000000`00003fd0 00000000`00000000 fffff802`418f40f0 00000000`00000000 : avgwfpa+0x8c1c
ffffd000`21a1c7d8 00000000`00003fd0 : 00000000`00000000 fffff802`418f40f0 00000000`00000000 ffffe000`c0e603e0 : 0xffffd000`21a1c860
ffffd000`21a1c7e0 00000000`00000000 : fffff802`418f40f0 00000000`00000000 ffffe000`c0e603e0 ffffe000`c44a4ad0 : 0x3fd0


FOLLOWUP_IP:
NETIO!FwppCopyStreamDataToBuffer+a8
fffff801`06967eec 488b3f          mov     rdi,qword ptr [rdi]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  NETIO!FwppCopyStreamDataToBuffer+a8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  540ebbe6

STACK_COMMAND:  .cxr 0xffffd00021a1bd20 ; kb

BUCKET_ID_FUNC_OFFSET:  a8

FAILURE_BUCKET_ID:  0x3B_NETIO!FwppCopyStreamDataToBuffer

BUCKET_ID:  0x3B_NETIO!FwppCopyStreamDataToBuffer

Followup: MachineOwner

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June 24th, 2015 4:20pm

Nevermind, Zig beat me to it..
June 24th, 2015 4:20pm

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