I have a recurring error that is very troublesome as it seems to happen almost always when the webcam is running. I have attached the link to mini dump files. Any input would be greatly appreciated as this computer is a great machine otherwise and I have only owned it for a month. Thanks.

https://onedrive.live.com/redir?resid=BDCEB6505E43B20B!22036&authkey=!AGtD5dwFNXNxK9g&ithint=file%2czip

Hi,

From your dump file, we get the following information:

BugCheck 139, {3, ffffd00208c0d5c0, ffffd00208c0d518, 0}

*** WARNING: Unable to verify timestamp for clwvd.sys
*** ERROR: Module load completed but symbols could not be loaded for clwvd.sys
Probably caused by : clwvd.sys ( clwvd+158d )

It points to the clwvd.sys file. this file is belong to product CyberLink WebCam Virtual Driver. Please go to CyberLink official website to get the proper driver that applied to your operating system.

Hi,

From your dump file, we get the following information:

BugCheck 139, {3, ffffd00208c0d5c0, ffffd00208c0d518, 0}

*** WARNING: Unable to verify timestamp for clwvd.sys
*** ERROR: Module load completed but symbols could not be loaded for clwvd.sys
Probably caused by : clwvd.sys ( clwvd+158d )

It points to the clwvd.sys file. this file is belong to product CyberLink WebCam Virtual Driver. Please go to CyberLink official website to get the proper driver that applied to your operating system.

I uninstalled the CyberLink YouCam software since it was a program that I did not need. The CyberLink driver is no longer listed in the device manager. Thanks! Your help was greatly appreciated!