BSOD Error 41 recurring - video driver
Hey
Im getting this problem every day, my computer keeps bluescreening. just before it bluescreens the display goes all funny, where resolution goes, everyhting gets really big for about a second, it goes black for a split second, comes back to normal, and loops
about 2-3 times, once or twice it has said the driver has stopped working, but it only happens after about 3 hours of the computer being on, and sometimes when I load programs like dreamweaver or photoshop
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}"/>
<EventID>
41
</EventID>
<Version>
2
</Version>
<Level>
1
</Level>
<Task>
63
</Task>
<Opcode>
0
</Opcode>
<Keywords>
0x8000000000000002
</Keywords>
<TimeCreated SystemTime="2010-12-22T15:34:19.527621200Z"/>
<EventRecordID>
97645
</EventRecordID>
<Correlation/>
<Execution ProcessID="4" ThreadID="8"/>
<Channel>
System
</Channel>
<Computer>
James-PC
</Computer>
<Security UserID="S-1-5-18"/>
</System>
<EventData>
<Data Name="BugcheckCode">
0
</Data>
<Data Name="BugcheckParameter1">
0x0
</Data>
<Data Name="BugcheckParameter2">
0x0
</Data>
<Data Name="BugcheckParameter3">
0x0
</Data>
<Data Name="BugcheckParameter4">
0x0
</Data>
<Data Name="SleepInProgress">
true
</Data>
<Data Name="PowerButtonTimestamp">
129375055777000400
</Data>
</EventData>
</Event>
Please help ASAP as it is really fustrating and with A-Levels coming up, I have to write essays etc. and I cannot afford to loose my work. Sometimes programs forget login credentials too, like spotify and skype, whether this is related, i am unsure
but it is really annoying!
Thanks
December 23rd, 2010 9:29am
Download the latest driver for you graphic card and check if this solve your problem.
If not, please upload the zipped dump files(C:\Windows\memory.dmp) using
skydrive.
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December 23rd, 2010 10:19am
Because there is no bug check code, check the scenario 3:
http://support.microsoft.com/kb/2028504"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
December 23rd, 2010 10:35am
Hey
The files are on my skydrive
http://cid-ecf912bb1822548c.skydrive.live.com/redir.aspx?resid=ECF912BB1822548C!132
Thanks
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December 23rd, 2010 1:21pm
BugcheckCode
278
BugcheckParameter1
0x86196510
BugcheckParameter2
0x9201af20
BugcheckParameter3
0x0
BugcheckParameter4
0xd
SleepInProgress
false
PowerButtonTimestamp
0
December 23rd, 2010 2:28pm
Bug Check code 0x116: The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.
For more information, refer to this
Microsoft article.
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
8dcf9b74 92bbbadb 00000116 8583d308 92637f20 nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
8dcf9b98 92bbc8fa 92637f20 00000000 0000000d dxgkrnl+0x8cadb
8dcf9bbc 9208592c 00000000 00000102 855d4720 dxgkrnl+0x8d8fa
8dcf9c34 920afa32 fffffcfb 00003a03 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8dcf9c5c 920b0153 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
8dcf9c98 9208c8f0 8dcf9c90 8697b7f8 86debdd0 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
8dcf9d28 920b14b7 855d4720 82e7b3f1 855d4720 dxgmms1!VidSchiScheduleCommandToRun+0xaa
8dcf9d3c 920b1573 855d4720 00000000 86916160 dxgmms1!VidSchiRun_PriorityTable+0xf
8dcf9d50 8304d6d3 855d4720 bc2a4c36 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8dcf9d90 82eff0f9 920b14f4 855d4720 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
igdkmd32+11f20
92637f20 55 push ebp
SYMBOL_NAME: igdkmd32+11f20
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igdkmd32
IMAGE_NAME: igdkmd32.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4aba7471
FAILURE_BUCKET_ID: 0x116_igdkmd32+11f20
BUCKET_ID: 0x116_igdkmd32+11f20
Followup: MachineOwner
Please update the igdkmd32.sys driver.
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
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Microsoft Certified Systems Engineer: Security
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December 23rd, 2010 5:07pm
Please update the igdkmd32.sys driver.
a short addition. This driver is the Intel graphic driver:
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+controllers&ProductProduct=Intel%C2%AE+HD+Graphics&ProdId=3231&LineId=1100&FamilyId=39"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
December 24th, 2010 11:48am