LouiseG
This was Related to iaStorA.sys Intel Matrix Storage Manager driver from Intel Corp. Yours is 3+ years old. I would install the newest driver available
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\021515-272125-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
WARNING: Whitespace at start of path element
WARNING: Whitespace at end of path element
Error: Empty Path.
Symbol search path is:
SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
Machine Name:
Kernel base = 0xfffff801`99e04000 PsLoadedModuleList = 0xfffff801`9a0dd250
Debug session time: Sun Feb 15 08:28:30.572 2015 (UTC - 5:00)
System Uptime: 0 days 1:59:00.413
Loading Kernel Symbols
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Loading User Symbols
Loading unloaded module list
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, ffffe0009a205060, ffffd000bbbdb960, ffffe000997b2c10}
Probably caused by : pci.sys
Followup: MachineOwner
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2: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0009a205060, Physical Device Object of the stack
Arg3: ffffd000bbbdb960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000997b2c10, The blocked IRP
Debugging Details:
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DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 53d0f1d4
MODULE_NAME: pci
FAULTING_MODULE: fffff800ebd94000 pci
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
DPC_STACK_BASE: FFFFD000BBBE2FB0
STACK_TEXT:
ffffd000`bbbdb928 fffff801`9a00ce3e : 00000000`0000009f 00000000`00000003 ffffe000`9a205060 ffffd000`bbbdb960 : nt!KeBugCheckEx
ffffd000`bbbdb930 fffff801`9a00cd5e : ffffe000`9918faf0 00000000`00000001 ffffe000`9918fb28 fffff801`99eb7515 : nt!PopIrpWatchdogBugcheck+0xde
ffffd000`bbbdb990 fffff801`99eb8428 : 00000000`00000000 ffffd000`bbbdbae0 00000000`00000001 00000000`00000002 : nt!PopIrpWatchdog+0x32
ffffd000`bbbdb9e0 fffff801`99f584ea : ffffd000`bbbad180 ffffd000`bbbad180 ffffd000`bbbb92c0 ffffe000`a077f080 : nt!KiRetireDpcList+0x4f8
ffffd000`bbbdbc60 00000000`00000000 : ffffd000`bbbdc000 ffffd000`bbbd6000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 6.3.9600.17238
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_iastora_image_pci.sys
FAILURE_ID_HASH: {7d15649d-af9d-aeb2-1222-6fa8a2b3c912}
Followup: MachineOwner
---------
2: kd> !irp ffffe000997b2c10
Irp is active with 4 stacks 3 is current (= 0xffffe000997b2d70)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned
cmd flg cl Device File Completion-Context
[ 16, 0] 0 0 ffffe0009a205060 00000000 fffff800ebca1988-fffff800ebc7a9e0
\Driver\pci ACPI!ACPIBuildRegOnRequest
Args: 00000000 00000000 00000000 00000002
[ 16, 0] 0 0 ffffe0009a202040 00000000 fffff800ec2e5520-00000000
\Driver\ACPI storport!RaidAdapterPowerUpDeviceCompletion
Args: 00000000 00000000 00000000 00000002
>[ 16, 2] 0 e1 ffffe0009a222050 00000000 fffff80199f22efc-ffffe0009918faf0 Success Error Cancel pending
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
\Driver\iaStorA nt!PopRequestCompletion
Args: 00041100 00000001 00000001 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe0009918faf0
Args: 00000000 00000000 00000000 00000000