BSOD DRIVER_POWER_STATE_FAILURE

When my laptop ( Asus Zenbook ) shall start after being in sleep mode it will not start up properly, after the login in is completed it will go to BSOD. Can anybody - from the minidump - identify the problem.

Computer has been reinstalled, all fully up to date, various drivers removed in re-installed, different power settings tried out - problem is still there.

Minidump: https://onedrive.live.com/?cid=4CFEBE8A6762F6CB&id=4CFEBE8A6762F6CB%21131

February 15th, 2015 11:02am

LouiseG

This was Related to iaStorA.sys Intel Matrix Storage Manager driver from Intel Corp.  Yours is 3+ years old.  I would install the newest driver available

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Ken\Desktop\021515-272125-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at start of path element
WARNING: Whitespace at end of path element
Error: Empty Path.
Symbol search path is: 
SRV*e:\symbols*http://msdl.microsoft.com/download/symbols 
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
Machine Name:
Kernel base = 0xfffff801`99e04000 PsLoadedModuleList = 0xfffff801`9a0dd250
Debug session time: Sun Feb 15 08:28:30.572 2015 (UTC - 5:00)
System Uptime: 0 days 1:59:00.413
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, ffffe0009a205060, ffffd000bbbdb960, ffffe000997b2c10}

Probably caused by : pci.sys

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0009a205060, Physical Device Object of the stack
Arg3: ffffd000bbbdb960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000997b2c10, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53d0f1d4

MODULE_NAME: pci

FAULTING_MODULE: fffff800ebd94000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

DPC_STACK_BASE:  FFFFD000BBBE2FB0

STACK_TEXT:  
ffffd000`bbbdb928 fffff801`9a00ce3e : 00000000`0000009f 00000000`00000003 ffffe000`9a205060 ffffd000`bbbdb960 : nt!KeBugCheckEx
ffffd000`bbbdb930 fffff801`9a00cd5e : ffffe000`9918faf0 00000000`00000001 ffffe000`9918fb28 fffff801`99eb7515 : nt!PopIrpWatchdogBugcheck+0xde
ffffd000`bbbdb990 fffff801`99eb8428 : 00000000`00000000 ffffd000`bbbdbae0 00000000`00000001 00000000`00000002 : nt!PopIrpWatchdog+0x32
ffffd000`bbbdb9e0 fffff801`99f584ea : ffffd000`bbbad180 ffffd000`bbbad180 ffffd000`bbbb92c0 ffffe000`a077f080 : nt!KiRetireDpcList+0x4f8
ffffd000`bbbdbc60 00000000`00000000 : ffffd000`bbbdc000 ffffd000`bbbd6000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  6.3.9600.17238

FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys

BUCKET_ID:  0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_iastora_image_pci.sys

FAILURE_ID_HASH:  {7d15649d-af9d-aeb2-1222-6fa8a2b3c912}

Followup: MachineOwner
---------

2: kd> !irp ffffe000997b2c10
Irp is active with 4 stacks 3 is current (= 0xffffe000997b2d70)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [ 16, 0]   0  0 ffffe0009a205060 00000000 fffff800ebca1988-fffff800ebc7a9e0    
	       \Driver\pci	ACPI!ACPIBuildRegOnRequest
			Args: 00000000 00000000 00000000 00000002
 [ 16, 0]   0  0 ffffe0009a202040 00000000 fffff800ec2e5520-00000000    
	       \Driver\ACPI	storport!RaidAdapterPowerUpDeviceCompletion
			Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 ffffe0009a222050 00000000 fffff80199f22efc-ffffe0009918faf0 Success Error Cancel pending
	      *** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 \Driver\iaStorA	nt!PopRequestCompletion
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe0009918faf0    

			Args: 00000000 00000000 00000000 00000000

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February 15th, 2015 11:32am

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