BSOD DPC_WATCHDOG_VIOLATION Error

Could someone please assist me in analysing the following dumpfile. Have been getting this error anytime I use skype. Sometimes even when just using my PC for other things like watching a movie.

https://onedrive.live.com/redir?resid=A35D47AEA39045B8!652&authkey=!AE_aAJrHHNLT0Aw&ithint=file%2cdmp

Thanks

May 9th, 2015 3:52pm

Dudu

This was related to your Atheros driver (athwbx.sys ) I would completely remove the current driver and install the newest driver available.

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\zigza\Desktop\050915-11546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
Machine Name:
Kernel base = 0xfffff800`38a04000 PsLoadedModuleList = 0xfffff800`38cdd850
Debug session time: Sat May  9 13:28:22.205 2015 (UTC - 4:00)
System Uptime: 0 days 1:55:40.156
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
.........................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 133, {0, 501, 500, 0}

*** WARNING: Unable to verify timestamp for athwbx.sys
*** ERROR: Module load completed but symbols could not be loaded for athwbx.sys
Probably caused by : athwbx.sys ( athwbx+edcbc )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
	component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000

Debugging Details:
------------------


DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x133

PROCESS_NAME:  Skype.exe

CURRENT_IRQL:  d

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80038b6ff28 to fffff80038b54ca0

STACK_TEXT:  
fffff800`3a49fc88 fffff800`38b6ff28 : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
fffff800`3a49fc90 fffff800`38a40871 : 00000dae`ce99e2c2 00000000`0006c70a 00000000`00000000 fffff800`1ccfb3b5 : nt! ?? ::FNODOBFM::`string'+0xad68
fffff800`3a49fd20 fffff800`391a07b5 : 00000000`00400a02 ffffd001`72477ab0 fffff800`1ccfb1c0 ffffe001`00006101 : nt!KeClockInterruptNotify+0x91
fffff800`3a49ff40 fffff800`38adb143 : fffff800`3a49ff60 00000000`00000008 fffff800`3a49ff50 00000000`0000000c : hal!HalpTimerClockIpiRoutine+0x15
fffff800`3a49ff70 fffff800`38b5612a : fffff800`391ec800 ffffe001`69c3e1a0 00000000`00000000 fffff800`38d07100 : nt!KiCallInterruptServiceRoutine+0xa3
fffff800`3a49ffb0 fffff800`38b5650f : 83838383`83838383 84848383`83838383 84848383`83838383 83838383`83838383 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
fffff800`3a4985c0 fffff800`1cf3dcbc : ffffe001`6a07f030 ffffe001`6a073750 00000000`000b89b7 00000000`000e930c : nt!KiInterruptDispatchLBControl+0x11f
fffff800`3a498750 ffffe001`6a07f030 : ffffe001`6a073750 00000000`000b89b7 00000000`000e930c 00000000`000b89b8 : athwbx+0xedcbc
fffff800`3a498758 ffffe001`6a073750 : 00000000`000b89b7 00000000`000e930c 00000000`000b89b8 ffffe001`6a023030 : 0xffffe001`6a07f030
fffff800`3a498760 00000000`000b89b7 : 00000000`000e930c 00000000`000b89b8 ffffe001`6a023030 ffffe001`6a07f030 : 0xffffe001`6a073750
fffff800`3a498768 00000000`000e930c : 00000000`000b89b8 ffffe001`6a023030 ffffe001`6a07f030 84838383`00008390 : 0xb89b7
fffff800`3a498770 00000000`000b89b8 : ffffe001`6a023030 ffffe001`6a07f030 84838383`00008390 fffff800`1d11de60 : 0xe930c
fffff800`3a498778 ffffe001`6a023030 : ffffe001`6a07f030 84838383`00008390 fffff800`1d11de60 fffff800`1cfcae91 : 0xb89b8
fffff800`3a498780 ffffe001`6a07f030 : 84838383`00008390 fffff800`1d11de60 fffff800`1cfcae91 ffffe001`6a023030 : 0xffffe001`6a023030
fffff800`3a498788 84838383`00008390 : fffff800`1d11de60 fffff800`1cfcae91 ffffe001`6a023030 fffff800`1cf3dd38 : 0xffffe001`6a07f030
fffff800`3a498790 fffff800`1d11de60 : fffff800`1cfcae91 ffffe001`6a023030 fffff800`1cf3dd38 ffffe001`6a07f030 : 0x84838383`00008390
fffff800`3a498798 fffff800`1cfcae91 : ffffe001`6a023030 fffff800`1cf3dd38 ffffe001`6a07f030 84838383`83838383 : athwbx+0x2cde60
fffff800`3a4987a0 ffffe001`6a023030 : fffff800`1cf3dd38 ffffe001`6a07f030 84838383`83838383 ffffe001`6a017030 : athwbx+0x17ae91
fffff800`3a4987a8 fffff800`1cf3dd38 : ffffe001`6a07f030 84838383`83838383 ffffe001`6a017030 fffff800`1b8e48a0 : 0xffffe001`6a023030
fffff800`3a4987b0 ffffe001`6a07f030 : 84838383`83838383 ffffe001`6a017030 fffff800`1b8e48a0 ffffe001`6a18eaa0 : athwbx+0xedd38
fffff800`3a4987b8 84838383`83838383 : ffffe001`6a017030 fffff800`1b8e48a0 ffffe001`6a18eaa0 fffff800`1cfb0bc8 : 0xffffe001`6a07f030
fffff800`3a4987c0 ffffe001`6a017030 : fffff800`1b8e48a0 ffffe001`6a18eaa0 fffff800`1cfb0bc8 ffffe001`6a017030 : 0x84838383`83838383
fffff800`3a4987c8 fffff800`1b8e48a0 : ffffe001`6a18eaa0 fffff800`1cfb0bc8 ffffe001`6a017030 fffff800`1cfcccc3 : 0xffffe001`6a017030
fffff800`3a4987d0 fffff800`1cfcae91 : ffffe001`6a023030 fffff800`3a498ad0 00000000`00000000 ffffe001`6a031fb0 : ndis!NdisGetSystemUpTimeEx+0x20
fffff800`3a498800 ffffe001`6a023030 : fffff800`3a498ad0 00000000`00000000 ffffe001`6a031fb0 ffffe001`6a017030 : athwbx+0x17ae91
fffff800`3a498808 fffff800`3a498ad0 : 00000000`00000000 ffffe001`6a031fb0 ffffe001`6a017030 00000000`00000000 : 0xffffe001`6a023030
fffff800`3a498810 00000000`00000000 : ffffe001`6a031fb0 ffffe001`6a017030 00000000`00000000 fffff800`00000000 : 0xfffff800`3a498ad0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
athwbx+edcbc
fffff800`1cf3dcbc ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  athwbx+edcbc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: athwbx

IMAGE_NAME:  athwbx.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  525fb1d9

FAILURE_BUCKET_ID:  0x133_DPC_athwbx+edcbc

BUCKET_ID:  0x133_DPC_athwbx+edcbc

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x133_dpc_athwbx+edcbc

FAILURE_ID_HASH:  {4625f3b9-422a-c2e9-4ea4-196b13666d8f}

Followup: MachineOwner
---------


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May 9th, 2015 6:21pm

When I go to device manager, it seems the Atheros driver is responsible for my bluetooth and WLAN. Shall I remove both these drivers? Also, I just did a fresh install of windows last week and these were the latest drivers available on the lenovo website for my laptop. Anywhere else I can look?

Many thanks

May 9th, 2015 6:52pm

DUDU

Simply re-installing the newest driver from Atheros should over write both.  It is not the date that is important but rather that the current driver is corrupt

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May 9th, 2015 8:17pm

OK. Have done that last night. Will report if it happens again. Thanks for your help.
May 10th, 2015 6:30am

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