BSOD Crash, stops at Initializing Data for crash dump ...
Hello,
I'm having some very frustrating BSOD crashes with my workstation. It's a custom built workstation using a new i7-2600K and Sandy Bridge motherboard. I have an ATI Raedon 5450 and am also using the onboard graphics to push three monitors. I have a Vertex
3 Max IOPS 128GB SSD as the primary drive, and a 500GB Hitachi 2.5" SATA drive as storage.
When working (Eclipse IDE, Chrome) I will occasionally get A BSOD. The BSOD is a little different in that it never actually creates the dump file, it simply gets to the "Initializing Data for crash dump..." step and stops. I must hard reset using the
power buttons to get the machine to come back up. I have checked the typical dump file locations as well as the event viewer and can't find any logs or notifications.
The crash occurs usually when I'm in the browser, although it has happened in several other occassions. The secondary HD will spin up full blast, then the explorer will become non-responsive, still allowing the mouse to move and select some things, but no
closing of programs or anything. Then, after 30 seconds or a minute, I will get the blue screen.
I'm at a loss on how to fix this. Any advice is greatly appreciated, thanks!
E
September 14th, 2011 2:56pm
Hello,
please free disk spaces for the creation of dump files.
Possible that you have hardware problems and in some cases the dump file is not created.
Free disk space and wait until the next crash occurs. Once done, use Microsoft Skydrive to upload dump files (c:\windows\minidumps or MEMORY.DMP that is under c:\windows). Once done, post a link here.
You can also contact Microsoft CSS.
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September 14th, 2011 5:08pm
My hard drive has 70GB free.
There are two files in in the minidumps directory; however, they are from two months ago.
Here is the link to the MEMORY.DMP file:
https://skydrive.live.com/redir.aspx?cid=0fd03b81ccb9ee88&resid=FD03B81CCB9EE88!105
Thanks!
E
September 14th, 2011 5:25pm
*******************************************************************************
*
*
* Bugcheck Analysis *
*
*
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffffffffffd0, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002ee7a6c, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
Debugging Details:
------------------
Unable to load image \SystemRoot\system32\DRIVERS\AppleCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Could not read faulting driver name
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310d100
ffffffffffffffd0
FAULTING_IP:
nt!ObfDereferenceObject+2c
fffff800`02ee7a6c f0480fc11f lock xadd qword ptr [rdi],rbx
MM_INTERNAL_CODE: 0
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: System
CURRENT_IRQL: 0
TRAP_FRAME: fffff880035627a0 -- (.trap 0xfffff880035627a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000c0000034 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ee7a6c rsp=fffff88003562930 rbp=0000000000000020
r8=fffffa800ce6c010 r9=fffffa8009a36248 r10=fffffa8009a47440
r11=fffff88003562980 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
nt!ObfDereferenceObject+0x2c:
fffff800`02ee7a6c f0480fc11f lock xadd qword ptr [rdi],rbx ds:0010:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e89a0c to fffff80002eddd00
STACK_TEXT:
fffff880`03562638 fffff800`02e89a0c : 00000000`00000050 ffffffff`ffffffd0 00000000`00000001 fffff880`035627a0 : nt!KeBugCheckEx
fffff880`03562640 fffff800`02edbe2e : 00000000`00000001 ffffffff`ffffffd0 fffff6fb`7ea00300 ffffffff`ffffffff : nt! ?? ::FNODOBFM::`string'+0x4621f
fffff880`035627a0 fffff800`02ee7a6c : fffff8a0`03af1ade fffff880`03562b40 fffff880`03562a98 fffff800`00000030 : nt!KiPageFault+0x16e
fffff880`03562930 fffff880`01bf9a93 : 00000000`00000020 fffff880`03562a98 00000000`001f01ff fffff880`01bfb1c0 : nt!ObfDereferenceObject+0x2c
fffff880`03562990 00000000`00000020 : fffff880`03562a98 00000000`001f01ff fffff880`01bfb1c0 fffff800`033a57c0 : AppleCharger+0x1a93
fffff880`03562998 fffff880`03562a98 : 00000000`001f01ff fffff880`01bfb1c0 fffff800`033a57c0 fffff8a0`018d6010 : 0x20
fffff880`035629a0 00000000`001f01ff : fffff880`01bfb1c0 fffff800`033a57c0 fffff8a0`018d6010 00000000`00000000 : 0xfffff880`03562a98
fffff880`035629a8 fffff880`01bfb1c0 : fffff800`033a57c0 fffff8a0`018d6010 00000000`00000000 00000000`00000000 : 0x1f01ff
fffff880`035629b0 fffff800`033a57c0 : fffff8a0`018d6010 00000000`00000000 00000000`00000000 fffff880`03562a90 : AppleCharger+0x31c0
fffff880`035629b8 fffff8a0`018d6010 : 00000000`00000000 00000000`00000000 fffff880`03562a90 fffff800`031492ec : nt!PnpDeviceClassNotifyList+0xa0
fffff880`035629c0 00000000`00000000 : 00000000`00000000 fffff880`03562a90 fffff800`031492ec ffffffff`00000001 : 0xfffff8a0`018d6010
STACK_COMMAND: kb
FOLLOWUP_IP:
AppleCharger+1a93
fffff880`01bf9a93 ?? ???
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: AppleCharger+1a93
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AppleCharger
IMAGE_NAME: AppleCharger.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d2ad809
FAILURE_BUCKET_ID: X64_0x50_AppleCharger+1a93
BUCKET_ID: X64_0x50_AppleCharger+1a93
Followup: MachineOwner
---------
6: kd> lmvm AppleCharger
start end module name
fffff880`01bf8000 fffff880`01c00000 AppleCharger T (no symbols)
Loaded symbol image file: AppleCharger.sys
Image path: \SystemRoot\system32\DRIVERS\AppleCharger.sys
Image name: AppleCharger.sys
Timestamp: Mon Jan 10 10:57:29 2011 (4D2AD809)
CheckSum: 0001336D
ImageSize: 00008000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
--------------------------------------------------------------------------------------------------------------
Bug Check Code 0x50: http://msdn.microsoft.com/en-us/library/ff559023%28v=VS.85%29.aspx
Your BSOD was caused by AppleCharger.sys driver. More about it: http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/54c92601-b7cc-4c1b-84ab-fce0a09585d1
Please update it or contact its developer Technical Support.
Another option is to uninstall it.
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft Student
Partner 2010 / 2011
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Security
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Windows Server 2008 Active Directory, Configuration
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Free Windows Admin Tool Kit Click here and download it now
September 14th, 2011 5:54pm
Ok, thank you for analyzing the dump file. I will disable AppleCharger.sys and see if that fixes it.
Is there a way I can read the dump file myself? I attempted to open it with Notepad++, but it was unreadable.
September 14th, 2011 6:04pm
Ok, thank you for analyzing the dump file. I will disable AppleCharger.sys and see if that fixes it.
Is there a way I can read the dump file myself? I attempted to open it with Notepad++, but it was unreadable.
Use Windbg and refer to that: http://support.microsoft.com/kb/315263
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft Student
Partner 2010 / 2011
Microsoft Certified Professional
Microsoft Certified Systems Administrator:
Security
Microsoft Certified Systems Engineer:
Security
Microsoft Certified Technology Specialist:
Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist:
Windows Server 2008 Network Infrastructure, Configuration
Microsoft Certified Technology Specialist:
Windows Server 2008 Applications Infrastructure, Configuration
Microsoft Certified Technology Specialist:
Windows 7, Configuring
Microsoft Certified IT Professional: Enterprise
Administrator
Microsoft Certified IT Professional: Server Administrator
Free Windows Admin Tool Kit Click here and download it now
September 14th, 2011 6:08pm
Okay. Thank you for all your help.
September 14th, 2011 6:13pm