BSOD Crash, stops at Initializing Data for crash dump ...
Hello, I'm having some very frustrating BSOD crashes with my workstation. It's a custom built workstation using a new i7-2600K and Sandy Bridge motherboard. I have an ATI Raedon 5450 and am also using the onboard graphics to push three monitors. I have a Vertex 3 Max IOPS 128GB SSD as the primary drive, and a 500GB Hitachi 2.5" SATA drive as storage. When working (Eclipse IDE, Chrome) I will occasionally get A BSOD. The BSOD is a little different in that it never actually creates the dump file, it simply gets to the "Initializing Data for crash dump..." step and stops. I must hard reset using the power buttons to get the machine to come back up. I have checked the typical dump file locations as well as the event viewer and can't find any logs or notifications. The crash occurs usually when I'm in the browser, although it has happened in several other occassions. The secondary HD will spin up full blast, then the explorer will become non-responsive, still allowing the mouse to move and select some things, but no closing of programs or anything. Then, after 30 seconds or a minute, I will get the blue screen. I'm at a loss on how to fix this. Any advice is greatly appreciated, thanks! E
September 14th, 2011 2:56pm

Hello, please free disk spaces for the creation of dump files. Possible that you have hardware problems and in some cases the dump file is not created. Free disk space and wait until the next crash occurs. Once done, use Microsoft Skydrive to upload dump files (c:\windows\minidumps or MEMORY.DMP that is under c:\windows). Once done, post a link here. You can also contact Microsoft CSS. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator
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September 14th, 2011 5:08pm

My hard drive has 70GB free. There are two files in in the minidumps directory; however, they are from two months ago. Here is the link to the MEMORY.DMP file: https://skydrive.live.com/redir.aspx?cid=0fd03b81ccb9ee88&resid=FD03B81CCB9EE88!105 Thanks! E
September 14th, 2011 5:25pm

******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: ffffffffffffffd0, memory referenced. Arg2: 0000000000000001, value 0 = read operation, 1 = write operation. Arg3: fffff80002ee7a6c, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000000, (reserved) Debugging Details: ------------------ Unable to load image \SystemRoot\system32\DRIVERS\AppleCharger.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for AppleCharger.sys *** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys Could not read faulting driver name WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310d100 ffffffffffffffd0 FAULTING_IP: nt!ObfDereferenceObject+2c fffff800`02ee7a6c f0480fc11f lock xadd qword ptr [rdi],rbx MM_INTERNAL_CODE: 0 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: System CURRENT_IRQL: 0 TRAP_FRAME: fffff880035627a0 -- (.trap 0xfffff880035627a0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=00000000c0000034 rbx=0000000000000000 rcx=0000000000000000 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80002ee7a6c rsp=fffff88003562930 rbp=0000000000000020 r8=fffffa800ce6c010 r9=fffffa8009a36248 r10=fffffa8009a47440 r11=fffff88003562980 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na po nc nt!ObfDereferenceObject+0x2c: fffff800`02ee7a6c f0480fc11f lock xadd qword ptr [rdi],rbx ds:0010:00000000`00000000=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e89a0c to fffff80002eddd00 STACK_TEXT: fffff880`03562638 fffff800`02e89a0c : 00000000`00000050 ffffffff`ffffffd0 00000000`00000001 fffff880`035627a0 : nt!KeBugCheckEx fffff880`03562640 fffff800`02edbe2e : 00000000`00000001 ffffffff`ffffffd0 fffff6fb`7ea00300 ffffffff`ffffffff : nt! ?? ::FNODOBFM::`string'+0x4621f fffff880`035627a0 fffff800`02ee7a6c : fffff8a0`03af1ade fffff880`03562b40 fffff880`03562a98 fffff800`00000030 : nt!KiPageFault+0x16e fffff880`03562930 fffff880`01bf9a93 : 00000000`00000020 fffff880`03562a98 00000000`001f01ff fffff880`01bfb1c0 : nt!ObfDereferenceObject+0x2c fffff880`03562990 00000000`00000020 : fffff880`03562a98 00000000`001f01ff fffff880`01bfb1c0 fffff800`033a57c0 : AppleCharger+0x1a93 fffff880`03562998 fffff880`03562a98 : 00000000`001f01ff fffff880`01bfb1c0 fffff800`033a57c0 fffff8a0`018d6010 : 0x20 fffff880`035629a0 00000000`001f01ff : fffff880`01bfb1c0 fffff800`033a57c0 fffff8a0`018d6010 00000000`00000000 : 0xfffff880`03562a98 fffff880`035629a8 fffff880`01bfb1c0 : fffff800`033a57c0 fffff8a0`018d6010 00000000`00000000 00000000`00000000 : 0x1f01ff fffff880`035629b0 fffff800`033a57c0 : fffff8a0`018d6010 00000000`00000000 00000000`00000000 fffff880`03562a90 : AppleCharger+0x31c0 fffff880`035629b8 fffff8a0`018d6010 : 00000000`00000000 00000000`00000000 fffff880`03562a90 fffff800`031492ec : nt!PnpDeviceClassNotifyList+0xa0 fffff880`035629c0 00000000`00000000 : 00000000`00000000 fffff880`03562a90 fffff800`031492ec ffffffff`00000001 : 0xfffff8a0`018d6010 STACK_COMMAND: kb FOLLOWUP_IP: AppleCharger+1a93 fffff880`01bf9a93 ?? ??? SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: AppleCharger+1a93 FOLLOWUP_NAME: MachineOwner MODULE_NAME: AppleCharger IMAGE_NAME: AppleCharger.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d2ad809 FAILURE_BUCKET_ID: X64_0x50_AppleCharger+1a93 BUCKET_ID: X64_0x50_AppleCharger+1a93 Followup: MachineOwner --------- 6: kd> lmvm AppleCharger start end module name fffff880`01bf8000 fffff880`01c00000 AppleCharger T (no symbols) Loaded symbol image file: AppleCharger.sys Image path: \SystemRoot\system32\DRIVERS\AppleCharger.sys Image name: AppleCharger.sys Timestamp: Mon Jan 10 10:57:29 2011 (4D2AD809) CheckSum: 0001336D ImageSize: 00008000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 -------------------------------------------------------------------------------------------------------------- Bug Check Code 0x50: http://msdn.microsoft.com/en-us/library/ff559023%28v=VS.85%29.aspx Your BSOD was caused by AppleCharger.sys driver. More about it: http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/54c92601-b7cc-4c1b-84ab-fce0a09585d1 Please update it or contact its developer Technical Support. Another option is to uninstall it. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator
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September 14th, 2011 5:54pm

Ok, thank you for analyzing the dump file. I will disable AppleCharger.sys and see if that fixes it. Is there a way I can read the dump file myself? I attempted to open it with Notepad++, but it was unreadable.
September 14th, 2011 6:04pm

Ok, thank you for analyzing the dump file. I will disable AppleCharger.sys and see if that fixes it. Is there a way I can read the dump file myself? I attempted to open it with Notepad++, but it was unreadable. Use Windbg and refer to that: http://support.microsoft.com/kb/315263 This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator
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September 14th, 2011 6:08pm

Okay. Thank you for all your help.
September 14th, 2011 6:13pm

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