BSOD 0x8000000000000002
So, getting these strange mini dumps and can't quite seem to figure it out. (Checked out the other topics, but they don't seem to have quite the same report as I do, and I want to be sure about this. Logboeknaam: System Bron: Microsoft-Windows-Kernel-Power Datum: 10-12-2010 15:32:21 Gebeurtenis-id:41 Taakcategorie: (63) Niveau: Kritiek Trefwoorden: (2) Gebruiker: SYSTEM Computer: Krobon-PC Beschrijving: Het systeem is opnieuw opgestart zonder eerst correct te worden afgesloten. Deze fout is mogelijk veroorzaakt doordat het systeem niet meer reageert of is vastgelopen of doordat de stroom is uitgevallen. Gebeurtenis-XML: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>2</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000002</Keywords> <TimeCreated SystemTime="2010-12-10T14:32:21.512021000Z" /> <EventRecordID>6184</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>Krobon-PC</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">80</Data> <Data Name="BugcheckParameter1">0xfffff961002fb948</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0xfffff960001c22a2</Data> <Data Name="BugcheckParameter4">0x5</Data> <Data Name="SleepInProgress">false</Data> <Data Name="PowerButtonTimestamp">0</Data> </EventData> </Event> Thanks in advance
December 10th, 2010 9:55am

80 = 0x50 = Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA This indicates that invalid system memory has been referenced. Cause Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM). Another common cause is the installation of a faulty system service. Antivirus software can also trigger this error, as can a corrupted NTFS volume. Resolution Resolving a faulty hardware problem: If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. You should run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner's manual for your computer. Resolving a faulty system service problem: Disable the service and confirm that this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode menu that displays the operating system choices. At the resulting Windows Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time. Resolving an antivirus software problem: Disable the program and confirm that this resolves the error. If it does, contact the manufacturer of the program about a possible update. Resolving a corrupted NTFS volume problem: Run Chkdsk /f /r to detect and repair disk errors. You must restart the system before the disk scan begins on a system partition. http://msdn.microsoft.com/en-us/library/ff559023%28VS.85%29.aspx To see the cause I have to take a look at the dumps with the Debugging Tools for Windows. Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here. André [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 10th, 2010 5:12pm

Thanks for the reply, I uploaded it to a new folder called Log files where I put the minidumps in to a zip file. http://cid-ea9041a64909dce3.skydrive.live.com/home.aspx That's the link, once again thank you for helping.
December 11th, 2010 12:20pm

MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000005003, The subtype of the bugcheck. STACK_TEXT: nt!KeBugCheckEx nt! ?? ::FNODOBFM::`string'+0x3690c nt!MmAccessFault +0x343 nt!KiPageFault+0x16e PROCESS_NAME: avgchsva.exe PAGE_FAULT_IN_NONPAGED_AREA (50) - Invalid system memory was referenced. STACK_TEXT: nt!KeBugCheckEx nt! ?? ::FNODOBFM::`string'+0x40f5b nt!KiPageFault+0x16e win32k!vSrcOpaqCopyS8D16 +0x1e2 win32k!vSrcTranCopyS8D32+0x139 win32k!vExpandAndCopyText+0x6cb win32k!EngTextOut+0xe28 win32k!GreExtTextOutWLocked+0x1d29 win32k!GreBatchTextOut+0x26a win32k!NtGdiFlushUserBatch+0x377 PROCESS_NAME: firefox.exe Because you use a current driver, the fail of the GDI operations have an other cause. So it looks like your RAM is the casue. Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2] to do this make double click on the ISO in Windows 7), reboot your PC and scan your RAM 4-5hours for errors. If it detects errors, replace the faulty RAM. Also update the BIOS: BiosVersion = V1.3 BiosReleaseDate = 07/21/2009 SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD BaseBoardProduct = 770-C45 (MS-7599) and install all Windows Updates. Is the RAM compatible with your MSI board? André [1] http://www.memtest.org/download/4.10/memtest86+-4.10.iso.zip [2] http://www.imgburn.com/index.php?act=download"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 11th, 2010 3:23pm

I checked the bios updates and it seems there are about five updates before the current update that are for improved memory compatibility, so I'll update that first. Thanks ^^
December 11th, 2010 3:48pm

I checked the bios updates and it seems there are about five updates before the current update that are for improved memory compatibility, so I'll update that first. ok, tell us the results. André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 11th, 2010 7:41pm

Alright I first checked my system with Memtest86 and no errors came up, so I felt safe about flashing my bios, it went through without a hitch and neither firefox or windows has crashed afterwards, it works quite excellent :D Thanks a million for the help, I truly was stuck on the matter.
December 13th, 2010 7:24am

I felt safe about flashing my bios, it went through without a hitch and neither firefox or windows has crashed afterwards, it works quite excellent :D Nice to hear that you fixed it by updating the BIOS :) best regards André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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December 13th, 2010 10:40am

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