BSOD - SYSTEM_SERVICE_EXCEPTION (NETIO.SYS)

I keep getting a BSOD while just casually using my computer. It has occurred four times now, a week and a day apart. Both times were twice within 24 hours of each other.

Here are the .dmp files:

https://onedrive.live.com/redir?resid=9D6536C1D4459796!1135&authkey=!ACDHEJRrsMD2ecw&ithint=folder%2cdmp

Thanks to anyone who can help.

System specs: 

Windows 8.1 x64 Build 9600 OS

Intel i7 4790k @ 4.0GHz CPU

16GB RAM

NVIDIA GeForce GTX 770 2GB GPU

Asus Maximus VII Hero Motherboard

TP-LINK Wireless PCI-E Adapter

750W EVGA 80+ Bronze PSU

March 22nd, 2015 8:25pm

The driver that appears to be causing the crash is the NFC_Driver.sys:

BugCheck 3B, {c0000005, fffff8012c783ed9, ffffd00020cbf060, 0}

*** WARNING: Unable to verify timestamp for NFC_Driver.sys
*** ERROR: Module load completed but symbols could not be loaded for NFC_Driver.sys
Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+59 )

According to this link the NFC_Driver.sys may be a component of ASUS Gamer First III program so try updating or, if necessary, uninstall ASUS Gamer First III.

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March 22nd, 2015 10:00pm

Thanks for the help, auggy. I've uninstalled ROG Game First III, hopefully this will solve the problem.
March 23rd, 2015 12:41am

The driver that appears to be causing the crash is the NFC_Driver.sys:

BugCheck 3B, {c0000005, fffff8012c783ed9, ffffd00020cbf060, 0}

*** WARNING: Unable to verify timestamp for NFC_Driver.sys
*** ERROR: Module load completed but symbols could not be loaded for NFC_Driver.sys
Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+59 )

According to this link the NFC_Driver.sys may be a component of ASUS Gamer First III program so try updating or, if necessary, uninstall ASUS Gamer First III.

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March 23rd, 2015 1:59am

You're welcome, and good luck!
March 23rd, 2015 5:30am


Hello I AM R1SKY,

What is your current situation?

Is this issue resolved?

Best regards,
Fangzhou CHEN

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March 27th, 2015 3:22am

Hi! I do not own an ASUS but an HP Pavilion and I still get this error... what can I do?
May 7th, 2015 8:07pm

Hi syro202,

As this thread is already answered, I would like to suggest you post a new thread in the forum to get further assistance.

Please provide details about your issue in a new thread, such as error message, your Windows operating system version and so on.

Regards,

Yan Li

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May 7th, 2015 9:10pm

is your problem solved dy?? Caused i also having the same problem with my ASUS Laptop

July 30th, 2015 9:09pm

Mine was solved. Try uninstalling ROG GameFirst III and see if that does anything for you.
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July 30th, 2015 9:11pm

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