Hello,
I'm getting a BSOD almost daily from this error. I've read some of the other posts about this problem and consequently I've stored a couple of crash dumps and my PC info onto onedrive here:
https://onedrive.live.com/redir?resid=9C5617583AEDDDB!108&authkey=!AE3WEMq-7pTTseI&ithint=file%2czip
Running WinDbg (output below) points towards the NETIO.SYS driver - do I need to update this driver? How do I do that?
I would be really grateful for any help or advice with this problem.
many thanks in advance
Mike
************* Symbol Path validation summary ************** Response Time (ms) Location Deferred srv* ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred srv* Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Bitmap Dump File: Only kernel address space is available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred srv* ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: srv* Windows 8 Kernel Version 9600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 9600.17630.amd64fre.winblue_r7.150109-2022 Machine Name: Kernel base = 0xfffff800`93071000 PsLoadedModuleList = 0xfffff800`9334a250 Debug session time: Thu May 21 06:30:02.511 2015 (UTC + 1:00) System Uptime: 0 days 16:01:39.798 Loading Kernel Symbols ............................................................... ................................................................ ....Page 12079a not present in the dump file. Type ".hh dbgerr004" for details .............................................. Loading User Symbols PEB is paged out (Peb.Ldr = 00007ff6`84f4c018). Type ".hh dbgerr001" for details Loading unloaded module list ........................ ERROR: FindPlugIns 8007007b ERROR: Some plugins may not be available [8007007b] ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {ffffcf807ada4fb8, 2, 0, fffff8000d07fde9} Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+20d ) Followup: MachineOwner --------- 2: kd> !analyze -v ERROR: FindPlugIns 8007007b ERROR: Some plugins may not be available [8007007b] ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: ffffcf807ada4fb8, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, value 0 = read operation, 1 = write operation Arg4: fffff8000d07fde9, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes ffffcf807ada4fb8 CURRENT_IRQL: 2 FAULTING_IP: ndis!ndisNsiEnumerateAllInterfaceInformation+689 fffff800`0d07fde9 498b8f98050000 mov rcx,qword ptr [r15+598h] DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: AV PROCESS_NAME: taskhost.exe ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre TRAP_FRAME: ffffd00022225160 -- (.trap 0xffffd00022225160) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000005 rbx=0000000000000000 rcx=0000000000000000 rdx=0000000000000005 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8000d07fde9 rsp=ffffd000222252f0 rbp=ffffcf807ac58a20 r8=0000000000000007 r9=fffff8000e303054 r10=0000000000000000 r11=ffffd000222257f0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na pe nc ndis!ndisNsiEnumerateAllInterfaceInformation+0x689: fffff800`0d07fde9 498b8f98050000 mov rcx,qword ptr [r15+598h] ds:00000000`00000598=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff800931cd4e9 to fffff800931c19a0 STACK_TEXT: ffffd000`22225018 fffff800`931cd4e9 : 00000000`0000000a ffffcf80`7ada4fb8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx ffffd000`22225020 fffff800`931cbd3a : 00000000`00000000 ffffcf80`7ad8ada8 ffffd000`22220000 ffffd000`22226000 : nt!KiBugCheckDispatch+0x69 ffffd000`22225160 fffff800`0d07fde9 : ffffcf80`7ad8ada8 ffffe001`cb238100 ffffcf80`75d90a20 ffffcf80`75d90ef0 : nt!KiPageFault+0x23a ffffd000`222252f0 fffff800`0d29c308 : ffffd000`22225530 00000000`00000000 ffffe001`d0688002 00000000`00000008 : ndis!ndisNsiEnumerateAllInterfaceInformation+0x689 ffffd000`22225410 fffff800`0e2fcfc1 : ffffe001`d0688000 fffff800`00000070 00000098`aa3eda20 00000000`00001000 : NETIO!NsiEnumerateObjectsAllParametersEx+0x20d ffffd000`22225600 fffff800`0e2fcbea : 00000000`00000000 ffffcf80`81108f70 ffffcf80`81108ea0 ffffe001`cc826e00 : nsiproxy!NsippEnumerateObjectsAllParameters+0x201 ffffd000`222257f0 fffff800`936ea911 : ffffcf80`81108ea0 00000000`00000002 ffffe001`c6890f20 fffff800`931c7d01 : nsiproxy!NsippDispatch+0x5a ffffd000`22225830 fffff800`9341e38f : 00000000`00000000 ffffd000`22225b80 ffffcf80`81108ea0 ffffe001`cc826d60 : nt!IovCallDriver+0x3cd ffffd000`22225880 fffff800`9341d92e : ffffd000`22225a38 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0xa4f ffffd000`22225a20 fffff800`931cd1b3 : ffffe001`ce920080 00000000`001f0003 00000098`aa3ed898 00000000`00000001 : nt!NtDeviceIoControlFile+0x56 ffffd000`22225a90 00007ffc`fa150e4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000098`aa3ed918 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`fa150e4a STACK_COMMAND: kb FOLLOWUP_IP: NETIO!NsiEnumerateObjectsAllParametersEx+20d fffff800`0d29c308 8bd8 mov ebx,eax SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: NETIO!NsiEnumerateObjectsAllParametersEx+20d FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETIO IMAGE_NAME: NETIO.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 546029c5 BUCKET_ID_FUNC_OFFSET: 20d FAILURE_BUCKET_ID: AV_VRF_NETIO!NsiEnumerateObjectsAllParametersEx BUCKET_ID: AV_VRF_NETIO!NsiEnumerateObjectsAllParametersEx ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:av_vrf_netio!nsienumerateobjectsallparametersex FAILURE_ID_HASH: {0f33bb26-6e72-1678-ce95-2af86427dd39} Followup: MachineOwner ---------