Hi there! Im a computer illiterate, and recently my laptop is having the bsod so often and i dont know what to do so i did some research online then i analyze the dump. I used windbg to analyze it but i cannot understand anything from it... Could anyone help me out with it? Could someone give a some advise to fix my problem? Appreciate!

PS: HERE'S THE FILES - https://onedrive.live.com/redir?resid=46C28E5459F99316!177&authkey=!AOjUOdCu0CXkeOc&ithint=file%2crar
Debugging Details:
------------------


WRITE_ADDRESS: unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 fffff8015bcc8e20 

FAULTING_IP: 
Uf090KAps+1e20
fffff801`5bcc8e20 ??              ???

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0xCE

PROCESS_NAME:  csgo.exe

CURRENT_IRQL:  1

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

TRAP_FRAME:  ffffd000281587a0 -- (.trap 0xffffd000281587a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffd000281589d8 rbx=0000000000000000 rcx=ffffe00150f44490
rdx=ffffd000281589d0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8015bcc8e20 rsp=ffffd00028158938 rbp=ffffd00028158988
 r8=ffffd00028158978  r9=ffffd00028158970 r10=7ffffffffffffffc
r11=fffff8015bcc8e20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
<Unloaded_Uf090KAps.sys>+0x1e20:
fffff801`5bcc8e20 ??              ???
Resetting default scope

IP_MODULE_UNLOADED: 
Uf090KAps+1e20
fffff801`5bcc8e20 ??              ???

LAST_CONTROL_TRANSFER:  from fffff802e71864e2 to fffff802e7157aa0

STACK_TEXT:  
ffffd000`28158538 fffff802`e71864e2 : 00000000`00000050 fffff801`5bcc8e20 00000000`00000008 ffffd000`281587a0 : nt!KeBugCheckEx
ffffd000`28158540 fffff802`e705f4a9 : 00000000`00000008 ffffe001`570d93c0 ffffd000`281587a0 ffffd000`28158ad0 : nt! ?? ::FNODOBFM::`string'+0x1e532
ffffd000`281585e0 fffff802`e7161d2f : 00000000`00000008 ffffe001`581c8080 00000000`00000000 fffff801`592a6a3c : nt!MmAccessFault+0x769
ffffd000`281587a0 fffff801`5bcc8e20 : fffff802`e7037d7a 00610026`00340023 00300064`00660061 00300026`00630066 : nt!KiPageFault+0x12f
ffffd000`28158938 fffff802`e7037d7a : 00610026`00340023 00300064`00660061 00300026`00630066 00650030`00300026 : <Unloaded_Uf090KAps.sys>+0x1e20
ffffd000`28158940 fffff802`e715c9c0 : 00000000`ff729000 ffffd000`281589c0 00000000`0efcf030 00000000`00000000 : nt!KiDeliverApc+0x2fa
ffffd000`281589c0 fffff802`e716335a : ffffe001`581c8080 ffffe001`581c8080 00000000`00a90000 00000000`00a9de74 : nt!KiInitiateUserApc+0x70
ffffd000`28158b00 00000000`771374aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f
00000000`0099dda8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x771374aa


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Uf090KAps+1e20
fffff801`5bcc8e20 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  Uf090KAps+1e20

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Uf090KAps

IMAGE_NAME:  Uf090KAps.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0xCE_Uf090KAps+1e20

BUCKET_ID:  0xCE_Uf090KAps+1e20

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xce_uf090kaps+1e20

FAILURE_ID_HASH:  {9d322934-6676-4cc7-bac0-37015ccfb63f}

Followup: MachineOwner
---------

• Edited by nogardnahc 17 hours 4 minutes ago

No

Did you cross post this on Microsoft community?

  We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here If you have any questions about the procedure please ask

1. Better forum for troubleshooting this application is here

http://forums.steampowered.com/forums/

2. From the point of view of Windows start here

https://msdn.microsoft.com/en-us/library/windows/hardware/ff560226(v=vs.85).aspx

3. Make sure that application is compatible with W 8.x (software compatibility list)

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home?Language=en-US

Regards

Milos

i just did posting my minidump and my msinfo. thanks

NO

You have 2 different kinds or errors.  The first related to your nVidia driver and the second makes me think you may be infected.  I would first run malwarebytes just to be sure and then completely remove the video driver and install the newest driver available even if it is the same date as drivers do become corrupt.  I notice that this was in csgo.exe  There have been many issues with CS of late and you might want to contact the developer for updates patches, etc

Please download the free version of Malwarebytes. Update it immediately.
Do a full system scan
Let us know the results at the end.

http://www.malwarebytes.org/products

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\zigza\Desktop\Minidump\052115-19531-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
Machine Name:
Kernel base = 0xfffff803`ce20b000 PsLoadedModuleList = 0xfffff803`ce4e4250
Debug session time: Thu May 21 05:44:46.060 2015 (UTC - 4:00)
System Uptime: 0 days 0:30:25.225
Loading Kernel Symbols
...............................................................
................................................................
..................................................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, ffffe001f48805c0, ffffd001d426b960, ffffe001f8b87c10}

Probably caused by : pci.sys

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001f48805c0, Physical Device Object of the stack
Arg3: ffffd001d426b960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001f8b87c10, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: ffffe001f4910060

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53d0f1d4

MODULE_NAME: pci

FAULTING_MODULE: fffff801e56f8000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

DPC_STACK_BASE:  FFFFD001D4272FB0

STACK_TEXT:  
ffffd001`d426b928 fffff803`ce413f2e : 00000000`0000009f 00000000`00000003 ffffe001`f48805c0 ffffd001`d426b960 : nt!KeBugCheckEx
ffffd001`d426b930 fffff803`ce413e4e : ffffe001`f8fceea8 00000000`00000001 ffffe001`f34a46f8 ffffe001`f34a46f8 : nt!PopIrpWatchdogBugcheck+0xde
ffffd001`d426b990 fffff803`ce2b7c58 : 00000000`0000000a 00000000`0023bb5c ffffd001`d4242180 ffffe001`f8b6bc40 : nt!PopIrpWatchdog+0x32
ffffd001`d426b9e0 fffff803`ce35f5ea : ffffd001`d4242180 ffffd001`d4242180 ffffd001`d424e2c0 ffffe001`f34b7040 : nt!KiRetireDpcList+0x4f8
ffffd001`d426bc60 00000000`00000000 : ffffd001`d426c000 ffffd001`d4266000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  6.3.9600.17238

FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys

BUCKET_ID:  0x9F_3_IMAGE_pci.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_image_pci.sys

FAILURE_ID_HASH:  {a89ab2d1-2459-89ee-9990-558bbc68ffab}

Followup: MachineOwner
---------

3: kd> !devstack ffffe001f48805c0
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffe001f7960040 Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 \Driver\nvlddmkm   ffffe001f7960190  InfoMask field not found for _OBJECT_HEADER at ffffe001f7960010

  ffffe001f48a6040  \Driver\ACPI       ffffe001f37d8100  
> ffffe001f48805c0  \Driver\pci        ffffe001f4880710  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffe001f48a64c0 :
  DeviceInst is "PCI\VEN_10DE&DEV_1392&SUBSYS_06831028&REV_A2\4&aafd0fc&0&00E4"
  ServiceName is "nvlddmkm"

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/21/2015
Scan Time: 7:43:29 AM
Logfile: result.txt
Administrator: Yes

Version: 2.01.6.1022
Malware Database: v2015.05.21.02
Rootkit Database: v2015.05.16.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Edward

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 338044
Time Elapsed: 16 min, 39 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

NO

Well thats good news

thanks for replying me :) and seems like i didnt get any infect, i just formatted my laptop today because of the bsod, but obviously the step was useless, im still receiving the issue. For the advise, reinstalling the video driver, i dont know how to do it tho. I turned up my devices manager, and i found the display adapter, is the the one? Also there is two devices of it, the Intel(R) HD Graphics Family & NVIDIA GeForece GTX 860M. Should I remove the NVIDIA one and install the newest version of it? if yes, where can i download the installation software? Sorry for the bad english, it is not my native language im trying so hard already. Appreciated !!!

NO

It is the nvidia driver that is crashing.  You should go to nvidia>download the most recent driver>remove the old one>install the new one.

Sorry to have bother you... but can you explain more detailly how to remove the old nvidia driver...? Sorry to be a stupid guy T_T

NO

No bother, we are here to help you.  To remove a driver you need to go into device manager.  To do that windows key +"X">device manager>display drivers>expand and find the nvidia driver>right click it>properties>driver tab>uninstall  Dont reboot.  Install the new driver

I did uninstall it, and when i was installing the one downloaded from nvidia it said something like could not find the match driver, i dont really remember what it said then i restarted my laptop n installed the package. Hopefully it fix the problem now:(

Its still happened to me...sigh.. I think i wanna give up now:(