BLANK PAGES OR UNABLE TO CONNECT PAGES WHEN SURFING
I was intructed to reinstall McAfee after I uninstalled McAfee and tried to upload it from my McAfee Account I keep getting blank pages or unable to connect error messages. YESTERDAY they cleaned up my computer while i was on the phone and removed a virus but I am still unable to connect so I can download and be protected. ALSO I am suddenly unable to play a game of yahoo pool.....the computer says I must allow pop ups but my broser settingf do allow for pop ups.....are the problems connected and what do I do1 person needs an answerI do too
March 31st, 2010 6:22pm

Your computer sounds like it is still infected. You can't thoroughly clean a computer by connecting remotely, no matter what the McAfee techs told you. You'll need to do a better job cleaning up your computer. I would leave McAfee uninstalled and find something better, too. I recommend either NOD32 (commercial) or Avast if you want a free antivirus. http://www.elephantboycomputers.com/page2.html#Removing_Malware If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop. MS-MVP - Elephant Boy Computers - Don't Panic!
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April 1st, 2010 6:35pm

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