Hello,

I am getting this BAD_POOL_CALLER blue screen every now and then

here is the link of my dump file.

Please help me

https://onedrive.live.com/redir?resid=2311C877EA39A81F!593&authkey=!ADkSVh2TJ5DKLYM&ithint=file%2cdmp

thanks and regards

Ehtesham Bokhari

HP ENVY 15 TS

https://onedrive.live.com/redir?resid=2311C877EA39A81F!769&authkey=!AHaAc9sQvCynDls&ithint=file%2crar

these are two more crashes with different error.

Please check this as well.

By the way, I have done what ever you asked me to.

I have a feeling that when I turn on BITTORRENT application, my system gets crashed.

please check it.

Thanks

I tested the memory check, it took more than an hour to test my 16 GB memory and said that there are no errors.

I have set up the verifier too.

This is my dmp file that I got from minidump after today's crash.

https://onedrive.live.com/redir?resid=2311C877EA39A81F!764&authkey=!APdmoeloMAeOJ6c&ithint=file%2cdmp

Please look at it and tell me what's causing this :(

https://onedrive.live.com/redir?resid=2311C877EA39A81F!764&authkey=!APdmoeloMAeOJ6c&ithint=file%2cdmp

Hi,

Analyzing results:

Debugging Details:
------------------


POOL_ADDRESS:  ffffe00081cf69e8 

FREED_POOL_TAG:  Mdl 

BUGCHECK_STR:  0xc2_7_Mdl 

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8000871bff2 to fffff800085c7ca0

STACK_TEXT:  
ffffd000`298a2a28 fffff800`0871bff2 : 00000000`000000c2 00000000`00000007 00000000`00001200 00000000`00000000 : nt!KeBugCheckEx
ffffd000`298a2a30 fffff800`8182f91f : 00000000`00000000 ffffe000`820735e0 ffffe000`82000100 ffffe000`00000000 : nt!ExAllocatePoolWithTag+0x1102
ffffd000`298a2b20 fffff800`81da5824 : 00000000`00000000 00000000`00000001 ffffd000`298a2c40 fffff800`8181d2bb : NETIO!NetioFreeMdl+0x20d7f
ffffd000`298a2b70 fffff800`818018c1 : ffffe000`87c80030 fffff800`00000001 00000000`00000000 fffff800`8181a7b0 : tcpip!FlpReturnNetBufferListChain+0x87094
ffffd000`298a2bc0 fffff800`81f2d792 : ffffe000`87c80030 ffffe000`87c80030 00000000`00000000 00000000`00000000 : NETIO!NetioDereferenceNetBufferList+0xc1
ffffd000`298a2c40 fffff800`81f2e30d : ffffe000`87c80030 00000000`00000000 00000000`00000000 00000000`00000000 : fwpkclnt!FwppDereferenceNetioNetBufferList+0x46
ffffd000`298a2c90 fffff800`84d97eba : ffffe000`87c80030 ffffe000`87c80030 ffffe000`7de69520 ffffd000`298a2d60 : fwpkclnt!FwpsDereferenceNetBufferList0+0x25
ffffd000`298a2cc0 fffff800`84d97f75 : ffffe000`849dcce0 00000000`00000002 00000000`00000000 00000000`00000000 : tunnel!TunnelUserRestoreAndFreeNblAndNbState+0x6a
ffffd000`298a2d10 fffff800`81ab10fd : ffffbb57`debc6301 ffffe000`7de69520 00000000`00000001 00000000`00000000 : tunnel!TunnelUserReturnNetBufferLists+0x26
ffffd000`298a2d50 fffff800`81ab11c2 : ffffe000`8537f1a0 00000000`00000000 ffffe000`7de69520 ffffe000`853839c0 : ndis!ndisReturnNetBufferListsInternal+0x12d
ffffd000`298a2db0 fffff800`81d1e836 : ffffe000`7de69680 00000000`00000000 00000000`00000000 fffff800`81d2a3bf : ndis!NdisReturnNetBufferLists+0x72
ffffd000`298a2e10 fffff800`818011f3 : 00000000`00000000 00000000`00000001 00000000`00000001 00000000`00000000 : tcpip!FlpReturnNetBufferListChain+0xab
ffffd000`298a2e60 fffff800`81d2161d : ffffe000`89022030 00000000`00000000 ffffe000`84e43010 ffffe000`7de69520 : NETIO!NetioDereferenceNetBufferListChain+0xd3
ffffd000`298a2f00 fffff800`81d1f900 : 00000000`298a3400 ffffd000`298a3130 fffff800`81e76370 ffffe000`7e0db310 : tcpip!IppReceiveHeaderBatch+0x32d
ffffd000`298a3030 fffff800`81d1dd22 : ffffe000`85403b70 00000000`00000000 ffffd000`298a3400 50c30000`00000000 : tcpip!IppFlcReceivePacketsCore+0x680
ffffd000`298a33b0 fffff800`81d1e766 : fffff800`81e70017 00000000`00000000 fffff800`81d1e790 00000000`00000000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x318
ffffd000`298a3490 fffff800`084e9703 : 00000000`00000000 00000000`00000000 ffffe000`7effc600 ffffd000`2989e000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x175
ffffd000`298a35c0 fffff800`81d1e936 : fffff800`81d1e5f0 ffffd000`298a36e0 00000003`00000000 00000000`89022002 : nt!KeExpandKernelStackAndCalloutInternal+0xf3
ffffd000`298a36b0 fffff800`81aafa53 : 00000000`00000000 ffffd000`298a3791 ffffe000`00000001 fffff800`81dfd0cf : tcpip!FlReceiveNetBufferListChain+0xb6
ffffd000`298a3730 fffff800`81aafe7f : ffffe000`20204400 00000000`00000000 00000001`00000000 ffffe000`00000001 : ndis!ndisMIndicateNetBufferListsToOpen+0x123
ffffd000`298a37f0 fffff800`81ab0094 : ffffe000`8537f1a0 00000000`00000000 00000000`00437b8f 00000000`00000000 : ndis!ndisMTopReceiveNetBufferLists+0x22f
ffffd000`298a3880 fffff800`84d94046 : fffff800`84da5178 fffff800`84d8fdc2 00000000`00000001 ffffee51`6850d67d : ndis!NdisMIndicateReceiveNetBufferLists+0x114
ffffd000`298a3a70 fffff800`84d8ff8a : fffff800`84da5178 ffffe000`8599c400 ffffe000`8599c2c0 fffff800`08527c59 : tunnel!TeredoWfpIndicationWorker+0x67
ffffd000`298a3ab0 fffff800`085243ac : ffffe000`84a881b0 fffff800`08736560 ffffe000`7eb03740 00000000`00000000 : tunnel!LwWorker+0x1e
ffffd000`298a3ae0 fffff800`085246bc : fffff800`084e9354 fffff800`0852432c ffffe000`84a881b0 fffff800`08729340 : nt!IopProcessWorkItem+0x80
ffffd000`298a3b50 fffff800`0857736c : ff000000`ff000000 ffffe000`8599c2c0 00000000`00000080 ffffe000`8599c2c0 : nt!ExpWorkerThread+0x28c
ffffd000`298a3c00 fffff800`085ce2c6 : ffffd002`03900180 ffffe000`8599c2c0 ffffd002`0390c3c0 ff0d0d0d`ff020202 : nt!PspSystemThreadStartup+0x58
ffffd000`298a3c60 00000000`00000000 : ffffd000`298a4000 ffffd000`2989e000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!NetioFreeMdl+20d7f
fffff800`8182f91f 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  NETIO!NetioFreeMdl+20d7f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  540ebbe6

IMAGE_VERSION:  6.3.9600.17337

BUCKET_ID_FUNC_OFFSET:  20d7f

FAILURE_BUCKET_ID:  0xc2_7_Mdl__NETIO!NetioFreeMdl

BUCKET_ID:  0xc2_7_Mdl__NETIO!NetioFreeMdl

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xc2_7_mdl__netio!netiofreemdl

FAILURE_ID_HASH:  {f2c46e80-d936-89a0-13f9-f9b302dc640b}

Followup: MachineOwner

NETIO.sys is a Windows networking driver. This issue can be caused by following factors:

1. Network drivers themselves; whether they need to be updated, reinstalled due to corruption, rolled back due to bug in latest version, etc.

2. 3rd party antivirus or firewall software causing NETBIOS and/or network related conflicts.

Please first reinstall or update your network adapter drivers including wired and wireless to check the issue.

If the issue still persists, this points us towards networking related 3rd party drivers or programs.

A faster way to attempt to identify the faulting driver is by the use of Driver Verifier (the STOP 0xD1 errors are well suited in provoking the actual faulting driver to identify itself). Please follow the instructions here to use Driver Verifier:

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

To remove or reinstall the problematic drivers, if the driver is related to 3^rd part program, just remove the program to check the issue.

For further help, please upload the latest dump file as zig mentioned for our research.