Assigned Access stopped working - no longer lets me select an App

I have two Surface machines configured for Assigned Access, they are supposed to go in to a Museum Exhibition soon. I updated my app today and so had to reconfigure the two Surfaces (take them out of AA mode to install the new app). When I set AA back up, it worked fine on one machine, but on the other, the App list will no longer update. I can assign the user but I can't assign any apps to the user. The only other thing that changed today was some Windows updates came down. Could that have messed thigns up? I have tried removing the user and starting over but the result is the same. This is frustrating, and makes me nervous as I have a deadline to get these devices into the museum.

Please help.

June 16th, 2014 2:16am

Hi,

Make sure that you have the app installed under the account on which you want to transfer to another, otherwise you may fail to add this app, just like the screen below:

Then, I suggest to perform a system restore to solve this:

http://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/refresh-or-reset-surface

Regards

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June 19th, 2014 8:22am

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