Hi
I am using OCS-R2 and my chats are not archived, I getting the following error:
Event Type: Error
Event Source: OCS Archiving Agent
Event Category: (1011)
Event ID: 30511
Date: 9/23/2010
Time: 4:01:16 PM
User: N/A
Computer: GENOCS1
Description:
Office Communications Server Archiving Agent or Archiving Service is unable to read/write to MSMQ queue in a timely fashion.
Acknowledgement class: 49154.
Cause: This could happen if the Archiving Agent receives a negative acknowledgement from the service.
Resolution:
Check Office Communications Server Archiving Agent permissions, Archiving Service permissions and restart services, if required.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Thanks in Advance