Antivirus issues
I have 2 questions that need help on Vista Home edition.1. I tried uninstalling McAfee but after the I select "Uninstall", a pop-up window is displayed then hangs there, nothing happens after that. I tried many times and the outcome is the same. How can I uninstall McAfee properly from my computer??2. I suspect my computer is infected with a malware where it will always indicate that my system has been infected and leads me to a website for Rapid Antivirus. It says that Rapid Antivirus is free and asks me to install which I didn't. I have tried asking Microsoft helpdesk but they couldn't give me anything useful! Has anyone heard of this Rapid Antivirus??
December 31st, 2008 9:29am

jupseng said: I have 2 questions that need help on Vista Home edition.1. I tried uninstalling McAfee but after the I select "Uninstall", a pop-up window is displayed then hangs there, nothing happens after that. I tried many times and the outcome is the same. How can I uninstall McAfee properly from my computer??2. I suspect my computer is infected with a malware where it will always indicate that my system has been infected and leads me to a website for Rapid Antivirus. It says that Rapid Antivirus is free and asks me to install which I didn't. I have tried asking Microsoft helpdesk but they couldn't give me anything useful! Has anyone heard of this Rapid Antivirus??You can try going to Trend Micro and using their House Call virus scanning software that will scan your machine over the internet. I use it from time to time and it works pretty good.I answered the McAffee question in your other thread.If this answer resolves your issue, please mark it as an answer. Thanks!
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December 31st, 2008 9:59pm

Hi Mandark,Thanks for the advice. Have you heard of this Rapid Antivirus thing? I suspect it is a spam or something of such.. If really so, then the web site has to be reported!The web site is below for reference.http://scanner.rapid-antivirus-2009.com/33/?advid=5849&affid=99&ref=99
January 1st, 2009 9:24am

jupseng said: [...]Have you heard of this Rapid Antivirus thing? I suspect it is a spam or something of such.. If really so, then the web site has to be reported!The web site is below for reference.http://scanner.rapid-antivirus-2009.com/33/?advid=5849&affid=99&ref=99 Your computer is infected with a rogue security or antispy/malware program. See and follow carefully:http://www.bleepingcomputer.com/malware-removal/remove-rapidantivirus If you need more help with virus-related issues, contact Microsoft Product Support Services. For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). For support outside the United States and Canada, visit the Product Support Services Web page. If you need more assistance for the virus/wormpostto the Microsoft Newsgroup - Security - Viruses.Via your newsreader: news://msnews.microsoft.com/microsoft.public.security.virus Via Web:http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.security.virus [If this post helps to resolve your issue, click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003
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January 1st, 2009 9:48am

Hi Vincenzo,Thanks for the guide. Finally I was able to get rid of the irritating rogue!Thanks a million! :)
January 21st, 2009 9:36am

jupseng said: Hi Vincenzo,Thanks for the guide. Finally I was able to get rid of the irritating rogue!Thanks a million! :)YW! Glad to help and thank you very much for your feedback, jupseng.Cheers,Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003
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January 21st, 2009 10:13am

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