Another Blue Screen in Windows 7
Anyone have any ideas? This has been occuring sporatically since April of last year.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFFA81091EC9A0
BCP2: 0000000000000000
BCP3: FFFFF8800445BD81
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\011812-26722-01.dmp
C:\Users\Cinema Namon\AppData\Local\Temp\WER-66690-0.sysdata.xml
January 20th, 2012 4:58pm
The Stop 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA) indicates that invalid system memory has been referenced (during a read operation, as indicated by the value of the second parameter).
This Stop usually occurs after the installation of faulty hardware or in the event of failure of installed hardware.
Locate the .DMP file in the \Windows\Minidump folder, upload it to your Windows Live SkyDrive, make it publicly accessible and post the URL here, so we can analyze it and try to understand how you can fix this issue.
Bye.Luigi Bruno - Microsoft Community Contributor 2011 Award
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January 20th, 2012 5:11pm
Luigi,
Thanks for your reply. Hopefully I did this correctly...try this link:
https://skydrive.live.com/redir.aspx?cid=aadb34625f67387e&resid=AADB34625F67387E!119&parid=AADB34625F67387E!115&authkey=!AGA9KZzYtktYaCM
There's also an old version out there but I'm sure it's the same issue.
Thanks
January 20th, 2012 5:57pm
According to the information provided by the dump file, the faulting module seems to be
dxgkrnl.sys, the DirectX Graphics Kernel; the informations cannot help determining the faulting process.
Did you change your video card? Is it fully compatible with Windows 7? Did you install the most recent version of the drivers and software for your video card?
Bye.Luigi Bruno - Microsoft Community Contributor 2011 Award
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January 20th, 2012 6:12pm
The video card I have installed is:
GIGABYTE GV-R455D3-512I Radeon HD 4550 512MB 64-bit DDR3 PCI Express 2.0 x16 HDCP Ready Video Card
and I installed it at the time I built this computer in 9/2010. I chose this one because it was cheap and it had HDMI which my motherboard didnt. According to Microsoft this video card is compatible with Windows 7.
I believe I have the latest driver....in checking Gigabyte's website the latest driver has a date of 1/2010..which is before my actual build...so there hasn't been a driver update since my installation.
The very first Blue screen occured on 9/21/2010 and for your reference I've loaded that dump in skydrive @:
https://skydrive.live.com/redir.aspx?cid=aadb34625f67387e&resid=AADB34625F67387E!120&parid=AADB34625F67387E!115&authkey=!AFVIhSCJ5W361v0
The next Blue screen occured on 4//5/2011 and that dump can be seen here:
https://skydrive.live.com/redir.aspx?cid=aadb34625f67387e&resid=AADB34625F67387E!121&parid=AADB34625F67387E!115&authkey=!AGWJdCLP1y1x0wU
Just curious if it's the same problem.
The dumps have been occuring every month(ish) since 4/5/2011.
Thanks again for your time.
January 20th, 2012 7:06pm
Hi,
From the dump file in 2011, the BSOD can be caused by bad memory. Please check memory first.
Diagnosing memory problems on your computer
http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer
Memtest86
http://www.memtest.org/
Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
If possible, please replace the memory for a test. If the BSOD occurred recently, please upload the latest dump file in 2012.
Niki Han
TechNet Community Support
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January 21st, 2012 4:02am
Niki,
Thanks for your reply. My first dump of 2012 is linked above in my second post. I also posted the very first BSOD above as well.
I was hoping the BSOD would be caused by the same issue but it appears that it is not.
I've got 8GB of memory in this box comprised of 4 2GB DIMMS. Is there anything that indicates which stick might be bad? Don't want to just replace all 4 DIMMS.
Thanks
January 21st, 2012 8:17am
0x50 isn't always caused by memory errors, it could be a bad driver and
driver verifier might help to identify which one based on the dumps
produced after verifier is enabled,
http://mikemstech.blogspot.com/2011/12/troubleshooting-0x50.html
http://mikemstech.blogspot.com/2011/12/enable-driver-verifier-to-help-identify.html
http://mikemstech.blogspot.com/2011/11/windows-crash-dump-analysis.html
If you suspect a RAM issue, you might try memtest86+,
http://mikemstech.blogspot.com/2011/11/troubleshooting-memory-errors.html
-- Mike Burr
Interesting Reading on Technology and Finance
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January 22nd, 2012 6:11pm