An error occurred while troubleshooting, error code 0x80080005 Win 7
I can not trouble shoot networking, fix problems with windows update run maintenance tasks, and check for performance issues , they all show Error Code 0x80080005 Networking trouble shooting: Package ID: Network Diagnostics PathL C:\WIndows\diagnostics\system\networking Error Code: 0x80080005 Source: Engine User: Owner-PC\Owner Context Restricted Fix problem with windows up dates Package ID: WIndowsUpdateDignostic Path Unknown Error Code: 0x80080005 Source Engine User: Owner-PC\Owner Context Restricted Run maintenance tasks Package ID: MaintenanceDiagnostic Path: C:\WIndows\diagnostics\scheduled\Maintence Error Code: 0x80080005 Source: Engine User: Owner-PC\Owner Context Restricted Check for performance issues Package ID: PerformanceDiagnostic Path: Non-local Package Error Code: 0x80080005 Source: Engine User: Owner-PC\Owner Context Elevated
February 3rd, 2012 1:42pm

Hello Jun_M, First, make very sure the system is malware free. Start with Download the Microsoft® Windows® Malicious Software Removal Tool from the Microsoft Download Center http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en It is suggested that you rename mrt.exe to some other name, such as Omega.exe, then run it. After a run of MSRT has finished, you will find the log at C:\WINDOWS\Debug\mrt.log or C:\WINNT\Debug\mrt.log The file may be opened and viewed with Notepad or similar text editor. If and only if your system is Vista x64, WIN7 -x64, Windows XP x64 and Windows 2003 x64 computers. Get Microsoft® Windows® Malicious Software Removal Tool (KB890830) x64 http://www.microsoft.com/downloads/details.aspx?familyid=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en Additional information Microsoft® Windows® Malicious Software Removal Tool is herehttp://support.microsoft.com/?kbid=890830 If no infections were found, you will see in your log [qp]Results Summary: ---------------- No infection found.[/qp] Follow that with check using the safety scanner http://www.microsoft.com/security/scanner/en-gb/default.aspx I certainly would hope your anti-virus program is current and up-to-date. Insure that is so by doing it's Update check and do a full scan of your system. Second, Check on some key Windows services by using the services management console ( services.msc). The following services must NOT be *Disabled* in the Startup type. Automatic Updates Background Intelligent Transfer Service(BITS) Cryptographic Services Remote Procedure Call (RPC) You use Start button > Select RUN and type into the run box: services.msc amd press OK. They need to show a startup type of Manual or Automatic. Here are the services & their Startup types: Automatic Updates . . . . . . . . . . . . . . . . . Automatic Background Intelligent Transfer Service(BITS) . . . Manual Cryptographic Services . . . . . . . . . . . . . . .Automatic Remote Procedure Call (RPC). . . . . . . . . . . . .Automatic System Restore Service . . . . . . . . . . . . . . .Automatic Tell me how yours are showing. Maurice Naggar ~ MS-MVP (Oct 2002 - Sept 2010) DTS-L
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February 6th, 2012 1:40pm

Hi, According to your description, this error code generates when Windows updates. May I know the related event logs that may contain additional troubleshooting information? Please post the related logs in your post. First, please run services.msc, and ensure the Background Intelligent Transfer Service is started. Second, you better run sfc /scannow (without the quotes) command under an Administrator Command Prompt window. If there is another error message, please post it on the forum or continue troubleshooting with this error. Here are some links can be referred to. Automatically diagnose and fix common problems with Windows Update http://support.microsoft.com/mats/windows_update/ Windows Update Error 80080005 Windows 7 Client with WSUS 3.0 SP2 server http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/8d4ebdf4-9f69-4505-a7e2-0f2e1c6debb8 Welcome to the Fix it Solution Center http://support.microsoft.com/fixit/ Best Regards,
February 8th, 2012 8:21pm

Hi Ivan Doesn't work. still showing error occurred.
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February 9th, 2012 7:32pm

Hello Jun_M, First, make very sure the system is malware free. Start with Download the Microsoft Windows Malicious Software Removal Tool from the Microsoft Download Center http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en It is suggested that you rename mrt.exe to some other name, such as Omega.exe, then run it. After a run of MSRT has finished, you will find the log at C:\WINDOWS\Debug\mrt.log or C:\WINNT\Debug\mrt.log The file may be opened and viewed with Notepad or similar text editor. If and only if your system is Vista x64, WIN7 -x64, Windows XP x64 and Windows 2003 x64 computers. Get Microsoft Windows Malicious Software Removal Tool (KB890830) x64 http://www.microsoft.com/downloads/details.aspx?familyid=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en Additional information Microsoft Windows Malicious Software Removal Tool is herehttp://support.microsoft.com/?kbid=890830 If no infections were found, you will see in your log [qp]Results Summary: ---------------- No infection found.[/qp] Follow that with check using the safety scanner http://www.microsoft.com/security/scanner/en-gb/default.aspx I certainly would hope your anti-virus program is current and up-to-date. Insure that is so by doing it's Update check and do a full scan of your system. Second, Check on some key Windows services by using the services management console ( services.msc). The following services must NOT be *Disabled* in the Startup type. Automatic Updates Background Intelligent Transfer Service(BITS) Cryptographic Services Remote Procedure Call (RPC) You use Start button > Select RUN and type into the run box: services.msc amd press OK. They need to show a startup type of Manual or Automatic. Here are the services & their Startup types: Automatic Updates . . . . . . . . . . . . . . . . . Automatic Background Intelligent Transfer Service(BITS) . . . Manual Cryptographic Services . . . . . . . . . . . . . . .Automatic Remote Procedure Call (RPC). . . . . . . . . . . . .Automatic System Restore Service . . . . . . . . . . . . . . .Automatic Tell me how yours are showing. Maurice Naggar ~ MS-MVP (Oct 2002 - Sept 2010) DTS-L both done, No infected files dont see Automatic Updates and System restore service in services.msc My computer did have a virus before, but i removed it, Norton antivirus scanned 3 to 4 times, nothing founded (i think that virus cause some connecting problems, even Norton is having problem) i am wondering have that virus change my administrator position, would that be why?
February 9th, 2012 10:28pm

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