All new random reboot - new DMP to investigate
Computer is rebooting regardless of being in use or not. dmp files uploaded. Suggestions needed! https://skydrive.live.com/redir.aspx?cid=ad6f23b580b2f434&resid=AD6F23B580B2F434!126 THANKS IN ADVANCE CB
November 17th, 2011 6:22am

Hello, Please set the folder for public access. You can also contact Microsoft CSS for assistance. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer
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November 18th, 2011 12:27am

Sound like it could be a BSOD causing the reboot. Hit F8 before Windows loads and select Disable automatic reboot on system failure.
November 18th, 2011 9:52pm

-doh- dmp files now public. Plus a new one. any help appreciated. https://skydrive.live.com/redir.aspx?cid=ad6f23b580b2f434&resid=AD6F23B580B2F434!126CB
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November 20th, 2011 12:25am

******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa800506d8f8, Address of the WHEA_ERROR_RECORD structure. Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_AuthenticAMD CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`02ffc6f0 fffff800`030d8c59 : fffffa80`0506d8d0 fffffa80`03b7b040 fffff8a0`0000001b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c fffff880`02ffcc10 fffff800`02fb8f57 : fffffa80`0506d8d0 fffff800`030332b8 fffffa80`03b7b040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49 fffff880`02ffcc40 fffff800`02f205d5 : fffff800`03094ae0 00000000`00000018 fffffa80`04f49410 fffffa80`03b7b040 : nt!WheapProcessWorkQueueItem+0x57 fffff880`02ffcc80 fffff800`02e9d001 : fffff880`01150e00 fffff800`02f205b0 fffffa80`03b7b000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25 fffff880`02ffccb0 fffff800`0312dfee : 3f3f3f3f`3f3f3f3f fffffa80`03b7b040 00000000`00000080 fffffa80`03b6b040 : nt!ExpWorkerThread+0x111 fffff880`02ffcd40 fffff800`02e845e6 : fffff880`009e5180 fffffa80`03b7b040 fffff880`009eff40 3f3f3f3f`3f3f3f3f : nt!PspSystemThreadStartup+0x5a fffff880`02ffcd80 00000000`00000000 : fffff880`02ffd000 fffff880`02ff7000 fffff880`02ffbc90 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV Followup: MachineOwner --------- ----------------------------------------------------------------- Bug Check Code 0x124: http://msdn.microsoft.com/en-us/library/ff557321(v=VS.85).aspx Your BSOD was caused due to a problem with your AMD processor. Start by updating its driver and check again. If this does not help, consider contacting AMD Technical Support or your manufacturer Technical Support for assistance. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer
November 20th, 2011 1:28pm

Thank you! I will update and if that doesn't work, call in tech supptCB
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November 20th, 2011 6:53pm

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