All new random reboot - new DMP to investigate
Computer is rebooting regardless of being in use or not.
dmp files uploaded. Suggestions needed!
https://skydrive.live.com/redir.aspx?cid=ad6f23b580b2f434&resid=AD6F23B580B2F434!126
THANKS IN ADVANCE
CB
November 17th, 2011 6:22am
Hello,
Please set the folder for public access.
You can also contact Microsoft CSS for assistance.
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posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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November 18th, 2011 12:27am
Sound like it could be a BSOD causing the reboot. Hit F8 before Windows loads and select
Disable automatic reboot on system failure.
November 18th, 2011 9:52pm
-doh-
dmp files now public. Plus a new one.
any help appreciated.
https://skydrive.live.com/redir.aspx?cid=ad6f23b580b2f434&resid=AD6F23B580B2F434!126CB
Free Windows Admin Tool Kit Click here and download it now
November 20th, 2011 12:25am
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*
*
* Bugcheck Analysis *
*
*
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800506d8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`02ffc6f0 fffff800`030d8c59 : fffffa80`0506d8d0 fffffa80`03b7b040 fffff8a0`0000001b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02ffcc10 fffff800`02fb8f57 : fffffa80`0506d8d0 fffff800`030332b8 fffffa80`03b7b040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02ffcc40 fffff800`02f205d5 : fffff800`03094ae0 00000000`00000018 fffffa80`04f49410 fffffa80`03b7b040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02ffcc80 fffff800`02e9d001 : fffff880`01150e00 fffff800`02f205b0 fffffa80`03b7b000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02ffccb0 fffff800`0312dfee : 3f3f3f3f`3f3f3f3f fffffa80`03b7b040 00000000`00000080 fffffa80`03b6b040 : nt!ExpWorkerThread+0x111
fffff880`02ffcd40 fffff800`02e845e6 : fffff880`009e5180 fffffa80`03b7b040 fffff880`009eff40 3f3f3f3f`3f3f3f3f : nt!PspSystemThreadStartup+0x5a
fffff880`02ffcd80 00000000`00000000 : fffff880`02ffd000 fffff880`02ff7000 fffff880`02ffbc90 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
-----------------------------------------------------------------
Bug Check Code 0x124: http://msdn.microsoft.com/en-us/library/ff557321(v=VS.85).aspx
Your BSOD was caused due to a problem with your AMD processor.
Start by updating its driver and check again.
If this does not help, consider contacting AMD Technical Support or your manufacturer Technical Support for assistance.
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft Student Partner 2010 /
2011
Microsoft Certified Professional
Microsoft Certified Systems Administrator:
Security
Microsoft Certified Systems Engineer:
Security
Microsoft Certified Technology Specialist:
Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist:
Windows Server 2008 Network Infrastructure, Configuration
Microsoft Certified Technology Specialist:
Windows Server 2008 Applications Infrastructure, Configuration
Microsoft Certified Technology Specialist:
Windows 7, Configuring
Microsoft Certified IT Professional: Enterprise
Administrator
Microsoft Certified IT Professional: Server Administrator
Microsoft Certified Trainer
November 20th, 2011 1:28pm
Thank you! I will update and if that doesn't work, call in tech supptCB
Free Windows Admin Tool Kit Click here and download it now
November 20th, 2011 6:53pm