After Exactly 3 Hours in Sleep, Laptop Shutsdown (or Hibernates?)

I have a new Lenovo X250 running Windows 8.1 Pro, attached to a Windows domain.

If I put the laptop in Sleep mode (whether by the button or by the Start menu), then after about 3 hours the laptop appears to shut down. Pressing the laptop power button starts a boot sequence. This happens even if the laptop is plugged into the electricity.

I made sure all power settings were set to default, and the Power Troubleshooter found no problems.

I spoke with Lenovo support. They said an old fingerprint reader might be causing this, so they told me first to try remiving the driver and seeing what happens. Removing the driver did not help.

I ran "powercfg.exe -energy", and got this response:

"Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer."

How should I proceed?

regards,

mlavie





  • Edited by mlavie 9 hours 59 minutes ago
June 17th, 2015 11:08am

Hi S. Sengupta,

Thank you for your response.

If I am not mistaken, you told me to select Link State Power Management and click OK to save the changes, but did not tell me which changes to make.

Am I correct?

TIA,

Lavie 


  • Edited by mlavie 11 hours 30 minutes ago
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June 17th, 2015 3:40pm

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