Ever since the update my computer keeps asking me to update my adobe flash when playing games. I go to update and it tells me I have the latest version. Many times I get a video with a green screen in Facebook and have to close my browser and go back in to see if that helps. THen I get I don't have the lastest version of Flash. Please help I have tried everything to fix this problem to no avail.

You could reset Internet Explorer settings.

https://support.microsoft.com/en-us/kb/923737?wa=wsignin1.0#manual steps

Ok tried that (which I do quite often) but the link you gave said it doesn't apply to my operating system.  I usually reset IE and that works for a while but then it starts up again telling me I need to update my Adobe.  There HAS to be a reason its doing it or a fix so it won't do it.  My windows is on automatic updates so I am up to date.  Any other suggestions?

Hi ChristineVo,

How did you update the adobe flash ?

Please check the following link and have a troubleshoot .
Flash Player issues | Windows 8
https://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html
We also can try to disable the hardware accelerate to have a check .Tools\Internet Options \Advanced \Use Software rendering instead of GPU rendering.

Usually we can reset the Ineternet Explorer here :Tools\Internet Options \Advanced \Reset .We may need to restart the machine .

"My windows is on automatic updates so I am up to date"
We can try to check for updates manually and check the update history for any failed updates.
Control Panel\All Control Panel Items\Windows Update

NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.

Best regards

Ok thanks for your reply, I have done everything you asked was already done.  Windows update, everyone succeeded so no failures.  I am still at a loss why this darn computer keeps doing it.  It was working fine before the windows 8.1 update.  Any other suggestions?

I just got this when I went back to Facebook:

It looks like you haven't got a current version of Flash Installed.  You can get it here (wouldn't let me post link) but link to flash player...........

               It looks like you haven't got a current version of Flash installed.

                   

                     Or if you are on tablet, download the app now!

• Edited by ChristineVo 18 hours 27 minutes ago

Ok thanks for your reply, I have done everything you asked was already done.  Windows update, everyone succeeded so no failures.  I am still at a loss why this darn computer keeps doing it.  It was working fine before the windows 8.1 update.  Any other suggestions?

I just got this when I went back to Facebook:

It looks like you haven't got a current version of Flash Installed.  You can get it here (wouldn't let me post link) but link to flash player...........

               It looks like you haven't got a current version of Flash installed.

                   

                     Or if you are on tablet, download the app now!

• Edited by ChristineVo Tuesday, April 14, 2015 12:54 PM

Ok thanks for your reply, I have done everything you asked was already done.  Windows update, everyone succeeded so no failures.  I am still at a loss why this darn computer keeps doing it.  It was working fine before the windows 8.1 update.  Any other suggestions?

I just got this when I went back to Facebook:

It looks like you haven't got a current version of Flash Installed.  You can get it here (wouldn't let me post link) but link to flash player...........

               It looks like you haven't got a current version of Flash installed.

                   

                     Or if you are on tablet, download the app now!

• Edited by ChristineVo Tuesday, April 14, 2015 12:54 PM

Ok thanks for your reply, I have done everything you asked was already done.  Windows update, everyone succeeded so no failures.  I am still at a loss why this darn computer keeps doing it.  It was working fine before the windows 8.1 update.  Any other suggestions?

I just got this when I went back to Facebook:

It looks like you haven't got a current version of Flash Installed.  You can get it here (wouldn't let me post link) but link to flash player...........

               It looks like you haven't got a current version of Flash installed.

                   

                     Or if you are on tablet, download the app now!

• Edited by ChristineVo Tuesday, April 14, 2015 12:54 PM

Ok thanks for your reply, I have done everything you asked was already done.  Windows update, everyone succeeded so no failures.  I am still at a loss why this darn computer keeps doing it.  It was working fine before the windows 8.1 update.  Any other suggestions?

I just got this when I went back to Facebook:

It looks like you haven't got a current version of Flash Installed.  You can get it here (wouldn't let me post link) but link to flash player...........

               It looks like you haven't got a current version of Flash installed.

                   

                     Or if you are on tablet, download the app now!

• Edited by ChristineVo Tuesday, April 14, 2015 12:54 PM

try to contact Facebook as software manufactured

try to set default video quality as default

or you can right click on the video, choose global setting and never notify the update

try also update your graphic card driver (if any)

• Edited by britishdhez 3 hours 1 minutes ago

try to contact Facebook as software manufactured

try to set default video quality as default

or you can right click on the video, choose global setting and never notify the update

try also update your graphic card driver (if any)

• Edited by britishdhez Wednesday, April 15, 2015 4:19 AM

try to contact Facebook as software manufactured

try to set default video quality as default

or you can right click on the video, choose global setting and never notify the update

try also update your graphic card driver (if any)

• Edited by britishdhez Wednesday, April 15, 2015 4:19 AM

try to contact Facebook as software manufactured

try to set default video quality as default

or you can right click on the video, choose global setting and never notify the update

try also update your graphic card driver (if any)

• Edited by britishdhez Wednesday, April 15, 2015 4:19 AM

try to contact Facebook as software manufactured

try to set default video quality as default

or you can right click on the video, choose global setting and never notify the update

try also update your graphic card driver (if any)

• Edited by britishdhez Wednesday, April 15, 2015 4:19 AM

I tried everything that everybody said to do to no avail.  Then some new updates turned up so I installed them and it seems to be working for now.  Hope it stays that way.  Was beginning to think it was something in Facebook but I went over to YouTube and got the same....green videos.  So keeping fingers X'd hoping its all fixed now.  Thank you ALL who responded to my problem.

• Marked as answer by MeipoXuMicrosoft contingent staff, Moderator 6 hours 13 minutes ago
• Unmarked as answer by MeipoXuMicrosoft contingent staff, Moderator 6 hours 12 minutes ago
• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator 6 hours 12 minutes ago

I tried everything that everybody said to do to no avail.  Then some new updates turned up so I installed them and it seems to be working for now.  Hope it stays that way.  Was beginning to think it was something in Facebook but I went over to YouTube and got the same....green videos.  So keeping fingers X'd hoping its all fixed now.  Thank you ALL who responded to my problem.

• Marked as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM
• Unmarked as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM
• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM

I tried everything that everybody said to do to no avail.  Then some new updates turned up so I installed them and it seems to be working for now.  Hope it stays that way.  Was beginning to think it was something in Facebook but I went over to YouTube and got the same....green videos.  So keeping fingers X'd hoping its all fixed now.  Thank you ALL who responded to my problem.

• Marked as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM
• Unmarked as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM
• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM

I tried everything that everybody said to do to no avail.  Then some new updates turned up so I installed them and it seems to be working for now.  Hope it stays that way.  Was beginning to think it was something in Facebook but I went over to YouTube and got the same....green videos.  So keeping fingers X'd hoping its all fixed now.  Thank you ALL who responded to my problem.

• Marked as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM
• Unmarked as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM
• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM

I tried everything that everybody said to do to no avail.  Then some new updates turned up so I installed them and it seems to be working for now.  Hope it stays that way.  Was beginning to think it was something in Facebook but I went over to YouTube and got the same....green videos.  So keeping fingers X'd hoping its all fixed now.  Thank you ALL who responded to my problem.

• Marked as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM
• Unmarked as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM
• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 1:08 AM

Hi ChristineVo,

"Then some new updates turned up so I installed them and it seems to be working for now"

I am glad the issue has been resolved and thanks for updating .

Best regards

Well that was short lived I am back to the green screens again. So frustrating. My last resort is to set my computer back to factory settings and reformat the whole thing. Only problem with that is the updates will want to be there again and I feel I will be back to step 1. I liked Windows 8 when I first got it but hate it now :(

Hi ChristineVo,

"My last resort is to set my computer back to factory settings and reformat the whole thing"
This is the worst situation and  we may lose the important data.
If the issue occurred recently ,we can try to perform a system restore to recover the machine to a previous point

Have you tried to reinstall the Adobe Flash (there is a possibility that the installation has corrupted ) ?
Considering this issue is related to the Adobe Flash ,we also can try to ask for help from their forums .They may have more resources to resolve the issue .

" I liked Windows 8 when I first got it but hate it now :("
We can upgrade the Windows 8 to Windows 8.1 for free .Here is a link for reference of doing this :
Update to Windows 8.1 from Windows 8
http://windows.microsoft.com/en-hk/windows-8/update-from-windows-8-tutorial

Best regards

MeipoXu, thank you for your reply. I do have the update 8.1 that's when I really started having problems. I went over to our local computer store yesterday and told them what was going on and all the "fixes" I have tried. He suggested one more thing.....asked me if I have another browser such Firefox or Chrome. I said yes I have Firefox but don't use it. He suggested that I go into the control panel and delete all the adobe's in there that I could find.  While I was in there I also deleted Firefox. Guess what that fixed the problem. So for now I am a happy camper. Its been almost 24 hours now, have turned my computer off and back on, it has been to sleep, etc. and I still have videos. Sooooooooooooo therein lies the fix to this problem :)

MeipoXu, thank you for your reply. I do have the update 8.1 that's when I really started having problems. I went over to our local computer store yesterday and told them what was going on and all the "fixes" I have tried. He suggested one more thing.....asked me if I have another browser such Firefox or Chrome. I said yes I have Firefox but don't use it. He suggested that I go into the control panel and delete all the adobe's in there that I could find.  While I was in there I also deleted Firefox. Guess what that fixed the problem. So for now I am a happy camper. Its been almost 24 hours now, have turned my computer off and back on, it has been to sleep, etc. and I still have videos. Sooooooooooooo therein lies the fix to this problem :)

• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator 5 hours 59 minutes ago

MeipoXu, thank you for your reply. I do have the update 8.1 that's when I really started having problems. I went over to our local computer store yesterday and told them what was going on and all the "fixes" I have tried. He suggested one more thing.....asked me if I have another browser such Firefox or Chrome. I said yes I have Firefox but don't use it. He suggested that I go into the control panel and delete all the adobe's in there that I could find.  While I was in there I also deleted Firefox. Guess what that fixed the problem. So for now I am a happy camper. Its been almost 24 hours now, have turned my computer off and back on, it has been to sleep, etc. and I still have videos. Sooooooooooooo therein lies the fix to this problem :)

• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Monday, April 20, 2015 1:25 AM

MeipoXu, thank you for your reply. I do have the update 8.1 that's when I really started having problems. I went over to our local computer store yesterday and told them what was going on and all the "fixes" I have tried. He suggested one more thing.....asked me if I have another browser such Firefox or Chrome. I said yes I have Firefox but don't use it. He suggested that I go into the control panel and delete all the adobe's in there that I could find.  While I was in there I also deleted Firefox. Guess what that fixed the problem. So for now I am a happy camper. Its been almost 24 hours now, have turned my computer off and back on, it has been to sleep, etc. and I still have videos. Sooooooooooooo therein lies the fix to this problem :)

• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Monday, April 20, 2015 1:25 AM
• Marked as answer by MeipoXuMicrosoft contingent staff, Moderator Wednesday, April 22, 2015 2:29 AM

MeipoXu, thank you for your reply. I do have the update 8.1 that's when I really started having problems. I went over to our local computer store yesterday and told them what was going on and all the "fixes" I have tried. He suggested one more thing.....asked me if I have another browser such Firefox or Chrome. I said yes I have Firefox but don't use it. He suggested that I go into the control panel and delete all the adobe's in there that I could find.  While I was in there I also deleted Firefox. Guess what that fixed the problem. So for now I am a happy camper. Its been almost 24 hours now, have turned my computer off and back on, it has been to sleep, etc. and I still have videos. Sooooooooooooo therein lies the fix to this problem :)

• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Monday, April 20, 2015 1:25 AM
• Marked as answer by MeipoXuMicrosoft contingent staff, Moderator Wednesday, April 22, 2015 2:29 AM

Hi ChristineVo,

I am glad the issue has been resolved the issue and thanks for sharing the troubleshoot experience. It will be very useful for the person who will come across the similar issue in the future .

Best regards

Well I am back, stupid adobe wants to update again.......I have to close my browser then reopen and its all good. This is the stupidest thing I have ever encountered in over 30 years of being on a computer. Microsoft needs to come up with a solution to this crap.

I just did a bunch of updates and now when I am in the middle of playing a game on FB it stops and tells me I need to update my adobe.......Seriously this is stupid.

Hi ChristineVo,

What is the present Adobe Flash version installed ?What does the popup look like ?
Usually a normal popup will look like this :

We can refer to the following link to check the version installed .
Install Flash Player in five easy steps
https://helpx.adobe.com/flash-player.html

We can refer to the following link to uninstall the Flash Player and then download it from the first link to install it again to have a check .
Uninstall Flash Player | Windows
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Considering this issue is related to the Flash Player ,we also can try to ask for help from the Adobe Flash Player forum .

NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.

Best regards

I have the latest version and yes that picture comes up.  That's what is so darn frustrating because it won't let me download anymore saying I have no updates to download as I have the latest version.  I don't think its anything to do with Adobe, its windows.  Everything was fine until the latest 8.1 update on windows.

Hi ChristineVo,

There is a possibility that the installation of the Adobe is conflicted with the specific updates or the installation has corrupted .Have you tried to reinstall the Adobe software to have a check ?

If it is possible ,we can run "services.msc" to check and disable the "Adobe Flash player update service" directly.

" Everything was fine until the latest 8.1 update on windows."
Please check the update history for any failed updates .
If the issue persists ,we can perform a system restore to recover the machine to a previous point to have a check.

Best regards

Already done all the suggestions, I have also done a system restore but of course then I have to update the windows to 8.1 so back to step one. I will keep trying to figure this stupid thing out.