Administrator's enabled status User's problem.
Windows 7 online update efforts showed message, an administrator's account needs to be logged in as an administrator, also Internet Explorer's new window opened as administrator for same user searched for update successfully. Error messages were: [Error number: 0x8DDD0002] To install updates from this website, you must be logged on as an administrator or a member of the Administrators group on your computer. If you use Windows XP, you can see if you are an administrator by going to User Accounts in Control Panel. Note: If your computer is connected to a network, network policy settings might also prevent you using this website. Contact your system administrator for help with updates.
July 16th, 2010 4:36pm

Hi, According to the symptomtThis behavior may occur for any one of the following reasons: 1.You do not have permission to specific registry keys or folders. 2.The operating system cannot read the data in the %Systemroot%\System32\Catroot2 folder. Let us perform the following methods to narrow down the root cause. Method 1: 1.Delete temporary Internet files. To do this, follow these steps: 2.Open the Internet Explorer window, click Tools, and then click Internet Options. 3.In the Internet Options window, click the General tab, under Temporary Internet files, click Delete Files, and then click OK. Try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting. Method 2: 1.Verify the permissions for you on the folder structure used by the Windows Update client or by the Microsoft Update client. 2.Click Start, click Run, type explorer, and then click OK. 3.Expand My computer, expand System Drive, and then expand WINDOWS. 4.Right-click SoftwareDistribution, and then click Properties. 5.In the SoftwareDistribution Properties window, click the Security tab, and then verify that whether you are in the Group or user names list. 6.In the Group or user names list, select Everyone. Under Permissions for Everyone, click to select the Full Control check box in the Allow column. Note that the Read check box in the Allow column is now also selected. Try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting. Method 3: 1.Rename the Catroot2 folder. To do this, type the following commands at a command prompt, pressing ENTER after each line: net stop cryptsvc ren %systemroot%\system32\catroot2 oldcatroot2 net start cryptsvc 2.Then, try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting. Method 4: 1.Rename the SoftwareDistribution folder. To do this, follow these steps. 2.Restart the computer in Safe mode. 3.Locate and then rename the Drive:\Windows\SoftwareDistribution folder to SoftwareDistribution.old. Note Drive is a placeholder for the system drive. Restart the computer in Normal mode. Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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July 20th, 2010 11:45am

Hi, According to the symptomtThis behavior may occur for any one of the following reasons: 1.You do not have permission to specific registry keys or folders. 2.The operating system cannot read the data in the %Systemroot%\System32\Catroot2 folder. Let us perform the following methods to narrow down the root cause. Method 1: 1.Delete temporary Internet files. To do this, follow these steps: 2.Open the Internet Explorer window, click Tools, and then click Internet Options. 3.In the Internet Options window, click the General tab, under Temporary Internet files, click Delete Files, and then click OK. Try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting. Method 2: 1.Verify the permissions for you on the folder structure used by the Windows Update client or by the Microsoft Update client. 2.Click Start, click Run, type explorer, and then click OK. 3.Expand My computer, expand System Drive, and then expand WINDOWS. 4.Right-click SoftwareDistribution, and then click Properties. 5.In the SoftwareDistribution Properties window, click the Security tab, and then verify that whether you are in the Group or user names list. 6.In the Group or user names list, select Everyone. Under Permissions for Everyone, click to select the Full Control check box in the Allow column. Note that the Read check box in the Allow column is now also selected. Try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting. Method 3: 1.Rename the Catroot2 folder. To do this, type the following commands at a command prompt, pressing ENTER after each line: net stop cryptsvc ren %systemroot%\system32\catroot2 oldcatroot2 net start cryptsvc 2.Then, try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting. Method 4: 1.Rename the SoftwareDistribution folder. To do this, follow these steps. 2.Restart the computer in Safe mode. 3.Locate and then rename the Drive:\Windows\SoftwareDistribution folder to SoftwareDistribution.old. Note Drive is a placeholder for the system drive. Restart the computer in Normal mode. Regards, Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” Dear Magon Liu, All these messages were sent on Internet Explorer 8, where I asked for Windows 7 online updates on Microsoft website. Internet explorer considered logged in user not as Administrator, but really user have had Administrator's status, therefor all error messages. Well, ofcourse before logging off and logging back in as an Administrator, I used new feature of Windows 7, allows me to run a program as an Administrator, I opened new instance of internet explorer as an Administrator, and clicked 'Go' for Windows 7 Update web address and now there were no error messages and Microsoft's web page updated Windows 7 OS , so I needed not to log off and log back in as an Administator, I want to say,even if logged in User's status was read not as an Administrator and Microsoft web page refused to Update OS, only program of internet explorer 8 run as an Administrator allowed Microsoft web page to update OS, I suggest there needs careful program before reading User's privilages status, probably leads to unsecure OS. Aniruddha
September 12th, 2010 4:57pm

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