When I got my laptop I set it up and now I can't logon at all. Keeps saying password is wrong--can't be I picked it. Please write and let me know if anyone figures out the problem---Thanxs

Hi, Please check if this is an OEM version. If so, please try to boot into Safe Mode to check if the built-in administrator account is enabled there. If the built-in administrator is disabled and no other administrator account can be logged in, then we have to reinstall the system after backing up the important files with Command Prompt. However, if you've forgotten your Windows password and you're on a domain, you may contact your domain administrator for it or remove the computer from domain and create an administrator account, then re-join domain for this issue. References: What to do if you forget your Windows password Hope this helps. Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Tips to reset Windows Vista Password Windows Vista OS has an administrator account that controls all settings to the operating system. This is beneficial if you have a user account and forgot the password. Change the user account with the administrator account access.