Hi there. I tried updating my Adobe and it failed half way through because it didn't have access to the program file (Error 1303). I am the admin account. Running Windows 7 Home Premium. I have tried right click -> Properties -> Security on the file to see if I could manually change it to give myself permissions. It tells me "Unable to set new Owner on Reader" and in the Current Owner box it's telling me "Unable to display current owner." I work in an office and we deal almost exclusively in .PDFs. I'm on deadline, and I can't access them or create them right now. Please help!!

Copied from Answers: The error is related to privileges of the user account. The error 1303 occurs if - The SYSTEM group does not have Full Control privileges or The Everyone group does not have Full Control privileges. Refer to the Microsoft article for more details. The article is for office setup but you may use the steps for resolution to your issue -http://support.microsoft.com/kb/306986 You may try to take the ownership of the folder and then use the steps to grant permission to everyone. Before taking ownership I would suggest you to create a new restore point so that the system may be reverted back in case of any loss of data or irregular behavior. Follow the steps in the below link to create a restore point -The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the problem. To restore back you need to have a restore point available so I would suggest you to create a new restore point before taking ownership of the folder http://windows.microsoft.com/en-US/windows7/Create-a-restore-point You may take the ownership of the folder and then use the steps to grant permission to everyone Locate the file or folder on which you want to take ownership in windows explorerRight click on file or folder and select Properties from Context MenuClick on Security tab Click on Advance Now click on Owner tab in Advance Security Settings for User windowsClick on Edit Button and select user from given Change Owner to list if user or group is not in given list then click on other users or groups. Enter name of user/group and click ok.Now select User/group and click apply and ok. (Check Replace owner on subcontainers and objects if you have files and folder within selected folder)Click ok when Windows Security Prompt is displayed Now Owner name must have changed. Now click Ok to exist from Properties windowsOnce you have taken the ownership of file or folder Grant Permissions to everyone- Go to C:\Users\ and then click right click on folder "Your user name" and chooseproperties. Then go to security tab and click Edit then clickAdd => Advanced. If you click on advanced now click on Find Now and chooseEveryone and click Ok. Then again click Ok and now click onAllow => Full control => Ok. If the issue persists, I would suggest you to create a new use account with administrator rights and then try to perform the changes and check if the steps work for you - http://windows.microsoft.com/en-us/Windows7/Create-a-user-account DISCLAIMER: Affecting system settings incorrectly can cause serious problems that may prevent your computer from booting properly or may result in loss of data. Microsoft cannot guarantee that any problems resulting from the configuration of ownership settings can be solved. Modifications of the settings are at your own risk.

Hi, Firstly, please try to remove and reinstall the software and see how it works. If issue persists and if you install it in C:\Program Files, you can enable built-in administrator account, login it and try to change the owner of C:\Programs Files to NT SERVICE\TrustedInstaller and see how it works. After that, please do not forget to run net user administrator /active:no to disable the account. Hope this helps. Jeremy Wu TechNet Community Support