Program was working fine before today PowerDVD 9 Faulting application name: PowerDVD9.exe, version: 9.0.2515.0, time stamp: 0x4b50300f Faulting module name: USER32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3c Exception code: 0xc0000005 Fault offset: 0x00020ab2 Faulting process id: 0x944 Faulting application start time: 0x01cb0b09473cd232 Faulting application path: C:\Program Files (x86)\CyberLink\PowerDVD9\PowerDVD9.exe Faulting module path: C:\Windows\syswow64\USER32.dll Report Id: 8518f898-76fc-11df-9b86-1c4bd60db4f7

There is obviously a problem with PowerDVD9 and it may be a corrupt file. Windows cannot always provide an answer to these problems. Your best bet is to contact PowerDVD9 Tech Support or to post in one of the PowerDVD9 user forums. You could uninstall the program and then try re-installing it.

Hi, PowerDVD 9 may cause conflict with certain program running on the system. It is suggested to uninstall PowerDVD 9 and check the result. Beside, system restore can be under considertaion too. Regards,Magon Liu - MSFT