hi, I got the problem as following Wireless stop working Norton show 2 errors that is not able to recover ((Symantec email proxy is not able to execute the e-mail e-mail messagescan because the network is not correctly configured) this message show up in both cases (incoming e-mail scan, and outcoming e-mail scan, the 2 norton errors) it is impossible to start the event register, it is reporting an error 1747: autentication service unknown i follow the suggestion of Mr Robin Meng about the clean boot and the autorization (hkey_local_machine\system\currentcontrolset\serices\enventlog) and i found out the i got the autorization i run CMD (with administrator privileges) and i run netsh winsock reset in this case i got the following error message; impossible to start initialization function InitHelperDll into NSHHTTP.DLL error code 11003. the message is continuing with the following sentence: Winsock catalogresetcompleted. re-boot computer to complete the operation i run EVENTVWR but i got an error (just for a change!) again: event register service not available. check if the service is in execution i run also Clean Boot: hide all microsoft services. No changes if a put the mouse on the wireless icon (low left) the pop up is telling: connection status: unknown, start of the group ordependency service non riuscito no side bar pictures and gadgets on my desktop i cannot recover the Vista operation system. I try to recover the operating system at one point of 3 days ago but i got error messages: impossible to complete system configuration register. Data have not been changed. Details: access denied. (0x80070005) this is what i got so far, apologize for the English translation.best regards,Eddy Wong

Hi Eddy, thanks for the post. It seems that there are several issues on the computer. I suggest we troubleshoot the issues one by one. First of all, is the wired connection still working? If so, let's try a free online virus scan on the following site: http://safety.live.com Meanwhile, if you need more help with virus-related issues, please contact Microsoft Product Support Services. For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). For support outside the United States and Canada, visit the Product Support Services Web page (http://support.microsoft.com/?pr=SecurityHome ). Meanwhile, please make sure WLAN AutoConfig service is started on the computer. Sean Zhu - MSFT

open a command prompt with administrative rights and run netsh winsock reset and restart the computer.