Hi,

We have a set of users from a pool which is meant for a different site, they are unable to join the meeting. Once they click on Lync meeting in Lync meeting invite, they get the  error - 

error: A server error occurred. Please contact your support team.

Can you guide me what tests can be performed to troubleshoot this?

Please note: we have 2 sites and the certificate tool checker shows na-join.danahermail.com and eu-join.danahermail.com  certficate to be missing an intermediate certificate. Could that be the cause of the issue or I need to check something else?

Thanks & Regards,

Vinay Mishra

• Edited by vinay6m Friday, February 06, 2015 10:26 AM