81. upgrade Windows Store opens and closes immediately

I am on Windows 8 and I am trying to upgrade to Windows 8.1. However, the windows store app opens and then immediately closes. I tried a manual download of the 8.1 upgrade. But when i try to run that it tells me the update does not apply to my computer. I assume i need to do this through the windows store. Does anyone have any idea why the windows store keeps closing?

I have disabled anti-virus, checked my permissions to the registry settings and I have checked my permissions to the program files folder. All Application Packages are set to read and execute.

Any suggestions would be apprec

September 28th, 2014 5:07pm

Try to consider prerequisites, see here

http://www.askvg.com/guide-how-to-upgrade-to-windows-8-1-from-windows-8/

HTH

Milos

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September 28th, 2014 6:16pm

All good on the prerequisites. 
September 28th, 2014 7:21pm

may I know your PC model?

everything normal in Windows 8?

  • Edited by britishdhez Monday, September 29, 2014 4:27 AM
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September 29th, 2014 4:27am

Hi,

According to your description, seems that you are still in Windows 8 and trying to upgrade to Windows 8.1 via Windows Store, while youre unable to launch Windows Store.

Solutions:

1.Firstly download an official Apps troubleshooter tool to troubleshoot Windows Store (Run as Admin) ,here is the link:

Apps troubleshooter

2. Meanwhile, you can also run  wsreset.exe to reset the cache of Windows Store.

 (1)Run WSRset.exe from the run command then "Enter".

3. If all the steps above does not work ,try this way to re-register the Windows Store to recover the entry of Windows Store :

Right click on the Start screen , choose Command prompt(Admin)and in-put :

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

For more informations you can check this link:

Fix Store App in Windows 8.1

http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx

If these steps don`t work, you may need to collect the event logs(AppModel-Runtime , Apps ,  AppXDeployment and AppXDeployment-Server) to get more information to help deal with the problem.

Best regards






September 29th, 2014 10:03am

thank you MeipoXu. I will try this.
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November 14th, 2014 3:44pm

sir i am using built in windows 8.1 with my new pc and I have the same problem and the sollution in blog is not working

March 29th, 2015 6:31am

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